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Hanoi Graceful Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Graceful Hotel

Honeymoon Suite, Balcony
Reception hall
Honeymoon Suite, Balcony | Room amenity
Business centre
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

Family Triple Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, Balcony

Minibar, in-room safe, desk, soundproofing

Executive Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
21 Hang Phen, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Dong Xuan Market - 6 min walk - 0.6 km
  • Quan Chuong Gate - 8 min walk - 0.8 km
  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 11 min walk - 0.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Xôi chè Bà Thìn - ‬1 min walk
  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Countryside Restaurant - ‬1 min walk
  • ‪Alchemist - ‬1 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Hanoi Graceful Hotel

Hanoi Graceful Hotel offers a great location, putting you within a short 10-minute walk of Hanoi Old Town Night Market and Dong Xuan Market. A snack bar/deli and a terrace are other highlights.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 11:30 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours
  • Scooter/moped hire
  • Bike rentals nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 29-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 75000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way. Maximum occupancy 4)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts major credit cards. Cash is not accepted.

Also known as

Graceful Hotel
Graceful Hotel Hanoi
Hanoi Graceful
Hanoi Graceful Hotel
Hanoi Amazing Hotel Hotel Hanoi
Hanoi Graceful Hotel Hotel
Hanoi Graceful Hotel Hanoi
Hanoi Graceful Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi Graceful Hotel offer free cancellation for a full refund?
Yes, Hanoi Graceful Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Graceful Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Graceful Hotel?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hanoi Graceful Hotel?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Graceful Hotel?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in is available.
What is there to do at Hanoi Graceful Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes ecotours.
Are there restaurants at or near Hanoi Graceful Hotel?
Yes, there's an on-site restaurant that offers Vietnamese cuisine.
What's the area around Hanoi Graceful Hotel like?
Hanoi Graceful Hotel is a short 11-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

Hanoi Graceful Hotel Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Trinity, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Elisabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value, No hassle
The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Aaron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Service with a smile
A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible service staff without regards for guests
We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Daniel, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Ebookers guest review

2/10 Poor

The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
2-night romance trip
Verified Expedia guest review

8/10 Very good

Good place to stay
Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome location I
chi, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

JANG HYUK, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A good place to stay, lovely staff
The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.
Verified Hotels.com guest review

8/10 Very good

Highly recommended
Great hotel in Old quarter. Value priced. Staff very helpful.
Verified Hotels.com guest review

6/10 Good

hotel was overbooked and they move us for a night in another (ugly) hotel ....
Verified Hotels.com guest review

8/10 Very good

Excellent Hotel
It is a very good hotel. Rooms were compact and cozy. It is ideally located in Old Quarter and night markets were 10 minutes away. The hotel staff were very friendly. Will definitely recommend this hotel!
Verified Expedia guest review

10/10 Exceptional

Excelent
Excellent hotel, staff are very helpful, right in the middle of the old quarter, walk to just about everything in Hanoi
Verified Hotels.com guest review

10/10 Exceptional

Every cloud has a silver lining.
I must say that our visit did not begin well as there were various problems with our room. I am not, by nature, a complainer, but on this occasion I did confront the manager the first morning. He was concerned and immediately transferred us to a superior room. Additionally, he helped us to plan a visit to Halong Bay which fulfilled all our requirements, and also to organise our onward transport. When we returned from Halong Bay we had been transferred to a deluxe room which was delightful. In essence all the staff were friendly, polite and helpful.
Verified Ebookers guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Friendly and Helpful
The hotel is located in the midst of the old quarter which allows access to most places of interest if you are prepared to walk a little. For a budget hotel it is very good value for money, the room was clean and everything worked, nice hot water which is a blessing during the New Year period as the weather can be quite cold. The breakfast is very good, again for the price, it is a buffet but they will also cook an omelete, scrambled egg or something else fresh if you wish. The staff are very helpful, the waitress and especially Lee, the young man in reception , who's command of English was good and he gave us a lot of advice which was not a hard sell to book through the hotel. We would definitely recommend this hotel for a good budget stay in Hanoi. Peter and Carol Barker (Malaysia).
Verified Expedia guest review

8/10 Very good

Great service in the middle of the Old Quarter
I stayed at the top floor (Executive Balcony) which was a very spacious room with an amazing balcony over looking the Old Quarter. Service was very good and the location is also very good -- right in the Old Quarter but in a relatively quiet side street. But note that the Old Quarter is always jammed with traffic (which is interesting for the visitor) and lots of one-way streets so sometimes taxis cannot find the hotel quite easily. Best is to buy a data 3G sim-card when you're in VN (3GB for under $20) and then you can track yourself (and in taxi) via Google map!
Verified Hotels.com guest review

8/10 Very good

Good value, in the heart of the old town
Exceptional staff went out of their way to help and arrange on travel. Value for money facilities.
Verified Wotif guest review

10/10 Exceptional

Great Location and amazing staff
This is a really lovely hotel in the centre of Hanoi's old quarter. Easy to walk to most of the museums and other attractions. The staff are incredible they make you feel so special and important. They arranged tours, taxis, carried bags, opened doors and served breakfast very professionally. The room was really clean, a good size, very comfy bed and quiet too. Breakfast each morning and free wi-fi were fabulous also. All I can say is this was an exceptional experience. I would 100 recommend it as a memorable place to stay in Hanoi.
Verified Orbitz guest review

10/10 Exceptional

Excellent location and wonderful staff
The hotel is in an excellent location, in a quiet street yet close to the heart of the old town. The staff are extremely helpful and gave excellent advice throughout our stay.
Verified Expedia guest review

4/10 Fair

The hotel bed were the worst felt like I was on the floor, no window this did tell us when we booked I know we did pay much but would have probably considered a different hotel. No hot water in shower... Will not recommend this hotel.
Verified Hotels.com guest review

6/10 Good

Friendly
Very small rooms but the staff are really helpful and friendly.
Verified Hotels.com guest review