Fidelity Hotel puts you in a great location, within a short 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Cleveland Hopkins International Airport (CLE) - 18 min drive
Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
The Arcade - 2 min walk
Chipotle Mexican Grill - 3 min walk
House of Blues Cleveland - 3 min walk
Geraci’s Pizza Slice Shop - 5 min walk
Barrio Tacos Gateway - 5 min walk
About this property
Fidelity Hotel
Fidelity Hotel puts you in a great location, within a short 10-minute walk of Progressive Field and Rocket Arena. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Club Room, which serves Regional cuisine and is open for breakfast, lunch and dinner. Also, Rock and Roll Hall of Fame and JACK Cleveland Casino are within a 15-minute walk. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
97 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 52 per night; includes in/out privileges)
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Room service (late night)
Working away
2 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
Communal living room
24-hour fitness centre
At least 80% of food locally sourced
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 91
Assistive listening devices available
Wheelchair-accessible path to lift
Visual alarms in hallways
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Hardwood flooring in public areas
ROOM
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Streaming services
Home comfort
Heating (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
STAR_OUTLINE
Special features
Dining
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: USD 23.50 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 15 for children
Parking
Covered valet parking costs USD 52 per night with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 84-3639488
Also known as
Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Fidelity Hotel?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Fidelity Hotel?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Fidelity Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Fidelity Hotel?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Fidelity Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Fidelity Hotel?
Yes, Club Room offers Regional cuisine.
What's the area around Fidelity Hotel like?
Fidelity Hotel is in Downtown Cleveland, a short 9-minute walk from Tower City-Public Square Station and 8 minutes' walk from Progressive Field.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Fidelity Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
3 June 2025
Location was great and the rooms were comfy.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
9 July 2025
Beautiful hotel with cozy comfort!
We enjoyed a very comfortable stay. The room was modern and beautifully decorated. The bed was plush and inviting with crisp white linens. The bathroom was roomy and well appointed with great water pressure. Super friendly and accommodating staff made all of our requests happen. Will definitely stay here again!
Amanda
Amanda, 3-night trip
10/10 Exceptional
23 June 2025
Everything we expected
Great location and excellent room.
Mark
Mark, 1-night trip
10/10 Exceptional
4 July 2025
Unique and beautifully designed and decorated.
The Fidelity was a very unique hotel. The rooms were like none other I’ve ever really stayed in. It wasn’t like some sort of formula standard room, where each one looked the same. Definitely a high-quality fun place to stay.
David
David, 1-night trip
10/10 Exceptional
6 May 2025
Great stay!
Beautiful historic hotel. Friendly staff, great food in the restaurant, and great location.
Angela
Angela, 2-night trip
10/10 Exceptional
2 June 2025
Wonderful property close to pretty much everything in downtown Cleveland
Chuck
Chuck, 1-night trip
10/10 Exceptional
9 June 2025
Great location and great staff! Everyone from the valet to the front desk to the maid in the hall was so friendly and helpful. The food was delicious and was matched by an enthusiastic and attentive server. Highly recommend!
Cassandra
Cassandra, 2-night trip
10/10 Exceptional
1 June 2025
My wife and had a amazing experience
Todd
Todd, 2-night trip
10/10 Exceptional
30 May 2025
Had a great stay! Staff was super friendly and helpful! Room was very clean. Small cozy room with a cool 1920s vibe. Convenient location within walking distance of Rock & Roll Hall of Fame and Huntington Bank Field.
Richard
Richard, 1-night trip
10/10 Exceptional
9 June 2025
Needed to find a place to stay after our terrible individual rental experience the night before. Stephen(I think) was helpful and kind. The hotel is stunning, so clean, no funky, perfume smells, bed comfy, rooms cozy. If I ever traveled back to Cleveland I would absolutely stay here!
Zandra
Zandra, 1-night trip
10/10 Exceptional
26 June 2025
top
top
Philippe
Philippe, 1-night trip
10/10 Exceptional
4 June 2025
This is an exceptional hotel!! It exceeds standards in every aspect!! I would love to recognize the staff…everyone I made contact with is absolutely awesome!! Love it here and I refuse to stay at any other hotel in the city!!
Yolanda
Yolanda, 3-night trip
10/10 Exceptional
5 May 2025
Fantastic location
Great location tucked away at the center of downtown Cleveland. Friendly and helpful staff. Great food, wonderful house keepers. Would love to stay again.
Verified traveller
5-night trip
10/10 Exceptional
10 July 2025
Great stay.
From the moment we arrived and got an early check in, to the minute we checked out this was an outstanding visit. We have stayed in great hotels all over and the staff here was equal to anywhere we’ve stayed. Shout out to Larry the bartender, great talking with you.
The rooms reminded us of a nicer European hotel, small but well designed rooms.
Just 2 comments, don’t expect a great view. It would help if the elevators had somewhat brighter lighting. Brass buttons on a brass panel are somewhat hard to read.
DANIEL
DANIEL, 2-night trip
10/10 Exceptional
17 March 2025
Great boutique hotel!
rebecca
rebecca, 1-night trip
10/10 Exceptional
23 May 2025
So beautiful and peaceful.
It was beautiful it was my 21st birthday!!! I had a wonderful time . I felt so safe and relaxed.
Camille
Camille, 3-night trip
10/10 Exceptional
6 April 2025
One of the best boutique hotels in have had the pleasure of staying in.
Grant
Grant, 1-night trip
10/10 Exceptional
5 March 2025
Beautiful hotel!
Rosanna
Rosanna, 1-night trip
10/10 Exceptional
28 May 2025
Fabulous always
Joseph
Joseph, 1-night trip
10/10 Exceptional
3 June 2025
Lovely. Thank you!
Seri
Seri, 1-night trip
10/10 Exceptional
31 March 2025
Beautiful hotel - super clean and close to all the places we visited including the Rock and Roll Hall of Fame. Great restaurants nearby, felt totally safe walking at night.
nancy
nancy, 2-night trip
10/10 Exceptional
14 April 2025
Lovely stay!
Beautiful boutique hotel. Enjoyed the atmosphere and had a fantastic breakfast! Close to casino, Progressive field and Rocket Center.
Holly
Holly, 1-night trip
10/10 Exceptional
5 April 2025
Quiet and classy, very comfortable stay. Got good views of the city.
Maria
Maria, 1-night trip
10/10 Exceptional
28 March 2025
Loved the personalized treatment, great food and fast service
Fridah
Fridah, 1-night trip
10/10 Exceptional
16 May 2025
Must try in Cleveland
All I can see is it’s a wonderful property. The only downside, and you can’t blame the property for this is that the city seems dangerous, especially at night.