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Sanctuary Palms

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Penthouse, 2 Bedroom Suite  | Balcony
Garden Suite | 1 bedroom, premium bedding, individually decorated
Penthouse, 2 Bedroom Suite  | In-room dining
Garden Suite | Living area | 40-inch flat-screen TV with satellite channels, TV, fireplace

Overview of Sanctuary Palms

Entire apartment

Sanctuary Palms

4.5 star property
Adults-only apartment within easy reach of Bay of Islands
9.2 out of 10 Superb
9.2/10 Superb

24 verified guest reviews

Property highlights

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Parking available
  • Free WiFi
  • Air conditioning
31 Bayview Road, Paihia, 200
Main amenities
  • 4 smoke-free apartments
  • Near the beach
  • Breakfast available
  • Self parking
  • Airport shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Television
  • Washer/dryer
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Bay of Islands - 6 min walk

Getting around

  • Kerikeri (KKE-Bay of Islands) - 19 min drive
  • Airport shuttle (surcharge)


  • Cbk Craft Bar & Kitchen - 10 min walk
  • Alfresco's Cafe - 15 min walk
  • Hone's Garden - 26 min drive
  • Just Fish and Chips - 12 min walk
  • Charlotte's Kitchen - 11 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Sanctuary Palms

Sanctuary Palms offers an airport shuttle (available on request) for NZD 65 per vehicle one-way. Free WiFi is an added perk, and guests looking to stay active can experience the nearby kayaking and parasailing. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and flat-screen TVs. Fellow travellers say great things about the comfortable beds and nice bathrooms.



At a glance


  • Check-in time from 3 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests will receive an email with check-in instructions and key retrieval information prior to arrival; your host will greet you

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome

Property amenities


  • Near the beach


  • Free WiFi

Parking and transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge) from 9:00 AM to 4:00 PM
  • Airport shuttle on request


  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Paper towels
  • Electric kettle
  • Toaster


  • Continental breakfast available for a fee daily 8:00 AM–9:00 AM: NZD 15 per person


  • Premium bedding
  • Bed sheets provided


  • Hairdryer
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Soap
  • Dressing gowns
  • Towels provided
  • Slippers

Living spaces

  • Fireplace


  • 40-inch flat-screen TV with satellite service
  • DVD player


  • Washer/dryer
  • Laundry facilities


  • Air conditioning
  • Heating


  • Service animals only (pets not allowed)


  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Things to do

  • Sailing nearby
  • Parasailing nearby
  • Kayaking nearby


  • 4 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 15 per person
  • Airport shuttle service is offered for an extra charge of NZD 65 per vehicle (one-way. Maximum occupancy 2)


  • Self-parking is available for an extra charge


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Sanctuary Palms
Sanctuary Palms Apartment
Sanctuary Palms Apartment Paihia
Sanctuary Palms Paihia
Sanctuary Palms Paihia, Bay Of Islands
Sanctuary Palms Paihia
Sanctuary Palms Apartment
Sanctuary Palms Apartment Paihia

Frequently asked questions

Are pets allowed at Sanctuary Palms?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sanctuary Palms?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by Sanctuary Palms?
Yes, an airport shuttle is available from 9:00 AM to 4:00 PM on request. The charge is NZD 65 per vehicle one-way.
What are the check-in and check-out times at Sanctuary Palms?
You can check in from 3 PM - 6:00 PM. Check-out time is 10 AM.
What is there to do at Sanctuary Palms and nearby?
Have fun with nearby activities such as kayaking and parasailing.
Does Sanctuary Palms have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around Sanctuary Palms like?
Sanctuary Palms is a short 6-minute walk from Bay of Islands and 10 minutes' walk from Paihia Wharf. The local area is walkable and popular for its beaches.







Staff & service




Property conditions & facilities


8/10 Very good

Central location although a difficult walk up a steep hill. The overall amenities were good. The air conditioner in the bedroom didn’t work and footsteps from the apartment above were noisy. THe curtains in the bedroom didn’t fit and looked like they were second hand. The car parks were very tight.
Morris, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The view from the balcony was amazing. Thank you for the little extras in the bathroom and we loved the pod coffee machine. Comfy couch and easy access to wifi. We got the hang of airing the rooms, tricky in the wind. Thank you.
Verified Wotif guest review

10/10 Exceptional

Easy self check in and check out. Very clean and cosy apartment.
Verified Expedia guest review

8/10 Very good

We liked the space, and the view of the bay from the penthouse level. I think when this property was first built it would have indeed been 'luxury', but to describe it that way now, with the passing of time, is a little bit of a stretch. The decor and maintenance needs attention, and to have entertainment options running on wifi that does not cope, is poor. We did enjoy our time there, but for us the 'luxury' tag did not fit reality.
3-night family trip
Verified Expedia guest review

8/10 Very good

Good location, very nicely decorated, big spa bath was bliss! Fabulous bed too.
Fay, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

What a lovely place! We had a lovely welcome and were made to feel special. Everything was thought of and suggestions were made for what we might do and Raykindly made a bookingfor us for a day tripon a cat sailing. Theapartment (Moulin Rouge) has every amenity; we appreciated the stocked fridge, washing powder, dishwasher tablets....The apartments are up quite a steep hill but easy o drive to te bottom and park if you dont want to walk back up! Lovely beach for swimming round the corner, towels are provided. Stunning sunrise but it was a bit hot sitting on the little balcony for breakfast - cant complain!
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very spacious, excellent location back from the main drag so quiet.
Jo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Helen was very friendly quick to get us in and knowledgeable about the area. The appartment was beautiful, had a lovely view and the best bath ever.
4-night romance trip
Verified Expedia guest review

6/10 Good

Absolutely beautiful property, fantastic location - didn’t need to use the car, and the hosts were wonderful. Would definitely stay there again and we highly recommend it!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Fantastic stay, fabulous bed so comfy. Loved the bottle of wine in the fridge. It’s a short walk down a fairly step hill. Ok going down but for elderly people they may have trouble returning to the apartments. The only negative for us was not being able to connect to wifi. However we were able to outside. I’ll definitely recommend & hopefully come back in the near future.
Carolyn, 2-night romance trip
Verified guest review