When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Apartments feature bonuses such as kitchens and washers/dryers, along with furnished patios and spring water baths. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Non-smoking
Kitchen
Laundry facilities
Refrigerator
Main amenities (4)
22 smoke-free apartments
Spa services
Massage/treatment rooms
Vending machine
Feel at home (6)
Kitchen
Separate bath and shower
Washer/dryer
Coffee/tea maker
Lift
In-room climate control (air conditioning)
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking
[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking
Highlights
Furnished patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
90 sq m
2 bedrooms
1 bathroom
Mountain view
Sleeps 6
2 Queen Beds and 1 King Bed
View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking
[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
52 sq m
1 bedroom
1 bathroom
Mountain view
Sleeps 4
2 Double Beds
View all photos for Stayable Showroom, No pets allowed, Non Smoking
Stayable Showroom, No pets allowed, Non Smoking
Highlights
Furnished patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
80 sq m
2 bedrooms
1 bathroom
Mountain view
Sleeps 6
2 Queen Beds and 2 Single Futons
View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking
[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking
Highlights
Furnished patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Washer/dryer
2 bedrooms
75 sq m
2 bedrooms
1 bathroom
Mountain view
Sleeps 6
2 Queen Beds and 2 Single Futons
View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Rakuten STAY TERRACE Hakone Kowakudani
When you stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be a short five-minute drive from Hakone Kowakien Yunessun and Hakone Open Air Museum. You'll have free perks such as WiFi and self-parking. Apartments feature bonuses such as kitchens and washers/dryers, along with furnished patios and spring water baths. The property is only a short walk to public transportation: Kowakidani Station is 4 minutes away.
Languages
English, Japanese
More about this property
VISIBILITY
At a glance
Property size
22 apartments
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
On-site parking is limited (max. 1 space per unit)
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Pool/Spa
Indoor private mineral hot springs (onsen)
Spa services
1 treatment room
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Free uncovered self-parking on site
Limited on-site parking (max. 1 space per unit)
Electric car charging station on site
Family friendly
Children's dinnerware
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Electric kettle
Rice cooker
Coffee/tea maker
Cookware/dishes/utensils
Paper towels
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Separate bath and shower
Rainfall shower head
Spring water bath
Towels provided
Eco-friendly toiletries
Hairdryer
Slippers
Shampoo
Free toiletries
Toothbrush and toothpaste
Outdoor areas
Furnished patio
Laundry
Washer/dryer
Laundry detergent
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 90
Well-lit path to entrance
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Window screens
Vending machine
Free bottled water
Location highlights
Near a train station
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
22 rooms
4 floors
1 building
Water-efficient toilets only
STAR_OUTLINE
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has indicated that there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
Are pets allowed at Rakuten STAY TERRACE Hakone Kowakudani?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuten STAY TERRACE Hakone Kowakudani?
Yes, there's free self parking. On-site parking is limited (max. 1 space per unit). Electric car charging is available.
What are the check-in and check-out times at Rakuten STAY TERRACE Hakone Kowakudani?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
What is there to do at Rakuten STAY TERRACE Hakone Kowakudani and nearby?
Rakuten STAY TERRACE Hakone Kowakudani has spa services.
Does Rakuten STAY TERRACE Hakone Kowakudani have private hot tubs?
Yes, each apartment has a spring water bath.
Does Rakuten STAY TERRACE Hakone Kowakudani have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a rice cooker and cookware.
Does Rakuten STAY TERRACE Hakone Kowakudani have any outdoor private spaces?
Yes, each apartment features a furnished patio.
What's the area around Rakuten STAY TERRACE Hakone Kowakudani like?
Rakuten STAY TERRACE Hakone Kowakudani is a short 4-minute walk from Kowakidani Station and 18 minutes' walk from Hakone Kowakien Yunessun.
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Rakuten STAY TERRACE Hakone Kowakudani Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 June 2025
Amazing hotel with great facilities, highly recommend
Gemma
Gemma, 1-night trip
10/10 Exceptional
31 May 2025
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
David
David, 2-night trip
10/10 Exceptional
20 April 2025
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
peter
peter, 1-night trip
10/10 Exceptional
18 April 2025
Very nice
Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
Andrew
Andrew, 2-night trip
10/10 Exceptional
20 April 2025
Amazing!
Absolutely incredible. So spacious and so many pleasant surprises such as the matching pyjamas, onsen, foot spa and sauna!
Harpreet
Harpreet, 2-night trip
10/10 Exceptional
19 April 2025
Relaxing stay
The room was wonderful!! Very relaxing even though there is a road under the hotel. Remember there is no staff at the hotel and no restaurants near by. So you need to think about breakfast and dinner. We used the local 7/11 and Gora is only one station away. Had an amazing massage in the evening.
Anja
Anja, 3-night trip
8/10 Very good
30 June 2025
Beautiful
The apartment was lovely. To get to the train station you had to cross a busy street and there was no sidewalk which was a little scary; however, the apartment was conveniently located within 5 min walk from the train station and the bus stop. The place has no staff so there is no luggage storage option. Luckily if you take the train one stop there are storage lockers available at the next train station. Because there are no staff you receive an entry code to get into the building and your room via email the day before.
Shelby M
Shelby M, 2-night trip
10/10 Exceptional
21 April 2025
HEAVEN ON EARTH
One of the best places I’ve ever stayed at! I would totally recommend. Check in and check out was easy, just read email instructions. Check emails frequently. The directions are very clear. Super clean and modern. The private onsen was DEVINE! I had the BEST time staying here. I would definitely come back and totally recommending this place to my friends and family.
Ezra
Ezra, 3-night trip
10/10 Exceptional
23 December 2024
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Sugiri
Sugiri, 1-night trip
10/10 Exceptional
8 March 2025
Guest check in was complicated room check in was fine other than that no issue!
Jose
Jose, 2-night trip
10/10 Exceptional
18 April 2025
Luxury in the mountains
Very nice apartment in Hakone with private onsen and foot bath.
Kitchen was well equipped and we loved eating breakfast with a stunning view of the mountains.
Beds are comfortable- the only downside is that both double beds are placed in same room and then the futons (2 floor mattresses) was in a separate room. A bit odd but fortunately 2 of us slept well on the mattresses.
The onsen was very nice!
For restaurants - use Google Maps. They are located in small towns in the area, and the best way to get around is by train or bus - it is fast and super easy. Just use the Suica card on the phone like in many other cities in Japan.
I highly recommend this hotel!
Morten
Morten, 2-night trip
6/10 Good
5 April 2025
The property has literally zero amenities. No lobby, no front desk, no luggage storage, no staff, nothing in the area as far as dining (unless you have a vehicle). It was very challenging for us as it was raining and cold. There were no restaurants walking distance so we ate supper out of the vending machine. We had to check out at 10 am but had nowhere to store our luggage until our airport transport arrived at 2 pm. We had to haul luggage in the rain (with three kids) along the windy road to the closest train station to find somewhere to kill time. For the price i definitely would not recommend staying here.
Anna
Anna, 1-night trip
10/10 Exceptional
4 July 2025
King man
King man, 1-night trip
10/10 Exceptional
2 July 2025
Heidi
Heidi, 2-night trip
10/10 Exceptional
28 June 2025
Excelente opción en Hakone!
Es un lugar exquisitamente amueblado, ultra cómodo, ideal para descansar en Hakone, lo único es moverse hacia las estaciones del transporte, considero que lo mejor es llevar su propio auto. Fuera de eso, el equipamiento de la habitación y las comodidades como tener su propio sauna y onsen en la habitación no tiene precio!
MONICA MARIA
MONICA MARIA, 2-night trip
10/10 Exceptional
17 June 2025
Top top
Top !! Enfin une surface correcte pour 4
Appartement super bien équipé avec un bain extérieur pour les pieds et un intérieur
Juste le Check in un peu long avec l’appel visio
On a adoré cet appartement
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
Beautiful, relaxing unit with foot bath and private onsen. Sauna room too but did not have time to use it. Communication tablet worked well when we had questions. No microwave and no coffee refulls but refrigerator had snacks and drinks upon late arrival so that was a relief! Train tram short walk uphill and bus stop a short walk downhill in opposite direction so very convenient location!