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Hotel Santa Monica

3.0 star property
Cuenca hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Monica

Reception
Front of property
Front of property
Reception
Superior Double Room | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Deep-soaking bath
The price is NZ$188
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Down duvet
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

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includes taxes & fees
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About the area

Map
Sucre 6-80 Y Borrero, Cuenca, Azuay

What's nearby

  • New Cathedral of Cuenca - 13 min walk - 1.2 km
  • Calderon Park - 14 min walk - 1.2 km
  • Río Tomebamba & Calle Larga - 4 min drive - 1.8 km
  • Alejandro Serrano Aguilar Stadium - 5 min drive - 3.1 km
  • Mall del Rio - 7 min drive - 4.4 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 8 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 79.2 miles/127.5 km
  • 14n - Antonio Borrero Station - 18 min walk
  • Luis Cordero (Hermano Miguel) Station - 18 min walk
  • Unidad Nacional Tram Station - 9 min walk
  • Gran Colombia Tram Station - 14 min walk
  • Parque del Molinero Tram Station - 14 min walk

Restaurants

  • ‪Common Grounds - ‬9 min walk
  • ‪La Fornace - ‬9 min walk
  • ‪Café San Sebas - ‬4 min walk
  • ‪Oro Mar - ‬5 min walk
  • ‪Subway - ‬10 min walk

About this property

Hotel Santa Monica

Hotel Santa Monica is a great choice for a stay in Cuenca. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Public transportation is only a short walk: Unidad Nacional Tram Station is 9 minutes and Gran Colombia Tram Station is 14 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site garage
  • Free off-site parking within 1312 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.

Also known as

Santa Mónica Cuenca
Santa Mónica Hotel Cuenca
Hotel Santa Monica Cuenca
Santa Monica Cuenca
Hotel Santa Monica Hotel
Hotel Santa Monica Cuenca
Hotel Santa Monica Hotel Cuenca

Frequently asked questions

Does Hotel Santa Monica offer free cancellation for a full refund?
Yes, Hotel Santa Monica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Monica?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santa Monica?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Monica?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Hotel Santa Monica?
Yes, there's an on-site restaurant.
Does Hotel Santa Monica have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Santa Monica like?
Hotel Santa Monica is a short 9-minute walk from Unidad Nacional Tram Station and 12 minutes' walk from University of Cuenca's Orchid Garden.

Hotel Santa Monica Reviews

Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Jaakko, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We like everything
Amparo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend
Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful service from a friendly staff
We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.
Verified Expedia guest review

6/10 Good

Everything had to ordered through the front desk. No hair dryer in the room unless you requested it.
Verified Expedia guest review

8/10 Very good

Good quality hotel near the city center.
Good quality hotel near the city center square Park Calderon. Walking distance to many tourist points of interest for culture, history, language schools, shopping, ATMs and taxis. The staff is very attentive with most being bilingual. Breakfast buffet is more than adequate in a setting of a top floor dining room with views of the city which is very nice. Furnishings and decor a bit dated, but sturdy and clean. The large bed was comfortable. Bathroom good size. Two down sides are the elevator does not run down to the ground floor. It starts at the second floor and goes to the top floor. If a person has mobility problems, then this would not be the place to stay. Second problem on occasion is the noise from car alarms and the fire siren that go off during the night. No sleeping through either of them.
Verified Expedia guest review

8/10 Very good

Nice hotel, noisy city
Santa Monica Hostal was upscale hotel in Cuenca. I don't speak much Spanish, and sometimes it was difficult communicaing with staff, but that's more my problem then theirs. However, since there are a number of Americans visiting Cuenca, they may consider some English lessons for their staff. The room was very nice, however, I couldn't find any thermostat, ergo A/C or heating controls. Apparently, since the weather is cool there year-round 60-75 degrees, I guess they figure just open your patio slider to cool off the room. The only problem is that apparently Cuenca is "car alarm" capital of the world(I've been to 21 countries so I have some expertise in this). There was a constant barrage of alarm beeps thruout the weekend, some even beep continuously while they're in the alarm mode. I was on the 5th floor, but it was still very annoying. Maybe, nothing the hotel can control, but something Cuencanos might consider controlling, i.e."noise pollution" just as damaging as other types to "livability index".
Verified Expedia guest review

6/10 Good

An average hotel
Room was cold and had Wi-Fi problems. I could not connect from my room. The personnel that works there are very friendly and they try to help, but some things are beyong their control.
Verified Hotels.com guest review

6/10 Good

This hotel is very fine except that most of the rooms face the street and there is continual street noise though the night and the windows have to be open for comfort at night because there was no air conditioning.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in a lovely city
We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
Verified Hotels.com guest review

10/10 Exceptional

5 Star Service
This is our second stay at this hotel. We love it here and would not stay at any other hotel in Cuenca! Staff and owner are always smiling, customer service is incredible....It feels like home from the day we arrive until we leave. Thank you Monica, Claudia and the rest of your amazing staff. We can't wait to return!!
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

santa monica hotel down town cuenca
this is a very central hotel for Cuenca near to manyof the sites, the staff are all helpful and caring there are lovely views from the top of the hotel
Verified Hotels.com guest review

8/10 Very good

Cuenca: Hotel Santa Monica
Nice hotel, excellent location. Easy walking distance to centro, shopping, restaurants. Rooms very clean, spacious. Rooms on front of hotel are a bit noisy in the morning due to traffic. Overall, an excellent hotel, excellent value. Free Wi-Fi and breakfast. Excellent and friendly staff.
Verified Expedia guest review

10/10 Exceptional

Good value for money
Convenient location in the heart of Coenca, good value for money!
Verified Expedia guest review

8/10 Very good

Armando, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I was pleased in general with my stay. The bed was very comfortable and the light breakfast offered in the 6th floor cafe was fine, good strong coffee and a decent start to the day. Clean, modern, attractive hotel in a good location. However, wifi was an issue in the rooms, but the lobby is okay if you need it. I would stay again.
1-night trip
Verified Expedia guest review

2/10 Poor

Vetusto y viejo
Hotel muy antiguo me aparecieron cucarachas en la pared ... terrible
Dagle Diogenes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Muy bien
Como siempre...el lugar adecuado para la ciudad adecuada
Alfonso Paz, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Cuando llegamos con las maleta no abrieron la puerta solo nos miraba
diana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Engaño en el precio!
El hotel ha colocado un precio y luego después de hecha la reservación y garantizada con la tarjeta de crédito ha llamado por teléfono y cambiado el precio. NO RECOMENDO
Verified Hotels.com guest review

8/10 Very good

sugerencia
Por favor mejorar la señal de la TV Agua caliente en la ducha, son cositas que fallaron un poco.
Verified Hotels.com guest review