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Sheraton Hanoi West

5.0 star property
Luxury hotel with spa, near My Dinh National Stadium

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Photo gallery for Sheraton Hanoi West

Breakfast, lunch, dinner served; international cuisine, garden views
Premium Suite, 1 Bedroom, Non Smoking, City View
Lobby
Exterior
Rooftop bar
Experience the vibrant atmosphere of Sheraton Hanoi West, located near The Garden Shopping Center and Hanoi Museum. Unwind with a massage at the onsite spa, indulge in international cuisine at Market Café or enjoy garden views. With an outdoor pool, coffee shop/cafe and high-speed WiFi available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free parking
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$251
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washing machine
Hypo-allergenic bedding
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Club Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Club Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dining table
LCD TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, City View

Premium Suite, 1 Bedroom, Non Smoking, City View

Premium Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Apartment, 3 Bedrooms, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Washing machine
Hypo-allergenic bedding
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 2 Single Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premier Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000

What's nearby

  • My Dinh National Stadium - 14 min walk - 1.2 km
  • Keangnam Landmark Tower 72 - 4 min drive - 3.6 km
  • Vietnam National Convention Center - 6 min drive - 5.0 km
  • West Lake - 8 min drive - 7.5 km
  • Hoan Kiem Lake - 11 min drive - 10.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Ga Phuc Yen Station - 26 min drive
  • Ga Cho Tia Station - 28 min drive

Restaurants

  • ‪Lackah - ‬2 min walk
  • ‪Home - ‬4 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪Market Cafe - ‬1 min walk
  • ‪Lotus coffee - ‬1 min walk

About this property

Sheraton Hanoi West

When you stay at Sheraton Hanoi West, you'll be within a 10-minute drive of My Dinh National Stadium and West Lake. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and international cuisine is served at Market Café, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour health club.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 520 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • Babysitting*
    • Free supervised childcare

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free secured on-site self-parking
    • On-site carport

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Conference centre (4499 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Market Café – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sky Bar – On-site rooftop bar. Reservations are required. Open daily.
Lobby Lounge – On-site coffee shop. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.5 to 22 for adults and USD 10.5 to 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and 9:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 26.2 per night

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hanoi West
Crowne Plaza Hotel Hanoi West
Crowne Plaza West Hanoi
Crowne Plaza West Hanoi Hotel Hanoi
Crowne Plaza West Hanoi Hotel
Crowne Plaza West Hanoi
Hyatt Regency West Hanoi
Sheraton Hanoi West Hotel
Sheraton Hanoi West Hanoi
Sheraton Hanoi West Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi West offer free cancellation for a full refund?

Yes, Sheraton Hanoi West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Hanoi West?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Hanoi West?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Hanoi West?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Hanoi West?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Sheraton Hanoi West and nearby?

Sheraton Hanoi West has a spa and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near Sheraton Hanoi West?

Yes, Market Café offers international cuisine and garden views.

What's the area around Sheraton Hanoi West like?

Sheraton Hanoi West is a short 14-minute walk from My Dinh National Stadium and 7 minutes' walk from Hanoi Indoor Games Gymnasium.

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Sheraton Hanoi West Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

No reviews yet

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