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Hotel Mundo Maya Chichén Itzá

3.5 star property
Suburban hotel in Chichen Itza with 2 outdoor pools and restaurant

Choose dates to view prices

When visiting Chichen Itza, Hotel Mundo Maya Chichén Itzá is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a terrace.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • ATM/banking services
  • Concierge services
  • Wedding services

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Flat-screen TV
  • Premium bedding
The current price is NZ$321
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Sofa bed
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
Sofa bed
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

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About the area

Map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 4 min drive - 2.9 km
  • El Caracol - 6 min drive - 5.3 km
  • Red House (El Chichanchob) - 6 min drive - 3.9 km
  • Cenote Ik kil - 6 min drive - 6.8 km
  • Pyramid of Kukulkan - 8 min drive - 3.2 km

Restaurants

  • ‪Taco Maya - ‬7 min drive
  • ‪sac be h - ‬10 min drive
  • ‪Chilam Balam - ‬10 min drive
  • ‪Pueblo Maya - ‬7 min drive
  • ‪Loncheria Fabiola - ‬9 min drive

About this property

Hotel Mundo Maya Chichén Itzá

When visiting Chichen Itza, Hotel Mundo Maya Chichén Itzá is a great choice to consider. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge and a terrace.

At a glance

DONE

Hotel size

    • 144 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Front entrance ramp
  • Lowered plug sockets in bathroom
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Frequently asked questions

Is there a pool at Hotel Mundo Maya Chichén Itzá?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Mundo Maya Chichén Itzá?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Chichén Itzá?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Mundo Maya Chichén Itzá?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Mundo Maya Chichén Itzá and nearby?

Hotel Mundo Maya Chichén Itzá has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Hotel Mundo Maya Chichén Itzá?

Yes, there's an on-site restaurant.

Does Hotel Mundo Maya Chichén Itzá have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

Hotel Mundo Maya Chichén Itzá Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Eco-friendliness

10

Property conditions & facilities

What guests liked

  • The pool was large, clean, and perfect for lounging under the sun, with some even being weather controlled. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent service and excellent room
Danny, 2-night trip

10/10 Exceptional

Best hotel ever!!!!!
Bebette, 1-night trip

10/10 Exceptional

Very comfortable and relaxing stay.
Ana, 1-night trip

10/10 Exceptional

Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
emilio, 1-night trip

10/10 Exceptional

Great place very clean and beautiful and the staff exellent
odilon, 1-night trip

10/10 Exceptional

This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Ronald, 1-night trip

10/10 Exceptional

Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Kim, 2-night trip

10/10 Exceptional

Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya
Daisy, 1-night trip

10/10 Exceptional

Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
julie, 1-night trip

10/10 Exceptional

Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Ernesto, 1-night trip

10/10 Exceptional

the hotel and staff are excelent but the access to arrived its terrible
MIREYA, 1-night trip

10/10 Exceptional

An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Julio A, 1-night trip

8/10 Very good

Beautiful Hotel yet not a 5 Star. With a 3 night four day stay, we had no running water the first night and no hot water the second night. There was no electricity the second day from 8am-4pm. Something that all the town experienced which the hotel had no control of but perhaps they could look into purchasing generators because it was so hot in the restaurant. Luckily we were out at Chichen Itza the rest of the day so the power outage was not an inconvenience. Rooms are so comfortable and clean. Beside not having hot water for two nights, the quiet surrounding is what I imagined and this hotel delivered. The decor was in sync with the atmosphere throughout the hotel from its entrance from the front gate to the back where you find a pool surrounded with Lucious green trees and plants all around. Every employee welcomed my family with gracious humbleness from beginning to end. They shuttle you from the parking lot to the front of the hotel and my son loved it (Jurassic Park!) We took the shuttle to Chichen Itza which was not expensive, very comfortable and a guarantee to front of the park drop-off and pick-up which was about ten to 15 minutes from the hotel and pyramid. The gym had many new machines and a few dumbbells but very clean and cool inside just a bit compact to move around. The decor flowed into the restaurant with simplicity and beauty.We ordered cafe de olla which was smooth, and sweet but found a hair in my huevos rancheros. Never went back.
Eva, 3-night trip

10/10 Exceptional

I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Samantha, 1-night trip

4/10 Fair

Location wasn’t clear and the name of the hotel was different.
Andrea, 1-night trip

6/10 Good

This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Claudia, 1-night trip

10/10 Exceptional

My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Veronica, 1-night trip

10/10 Exceptional

Super agradable y amplio
Gerald, 2-night trip

10/10 Exceptional

This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Roberto, 1-night trip

10/10 Exceptional

Incantevole, immerso nella selva, abbiamo apprezzato molto, tra le altre cose, l'assenza di musica ad alto volume anche nella zona della piscina.
David, 1-night trip

10/10 Exceptional

Propiedad muy agradable tanto por sus instalaciones comonsubpersonal muy atento y amable. Una experiencia unica combinada con el viaje en el Tren Maya, muy recomendable.
RODOLFO LOPEZ, 2-night trip

10/10 Exceptional

HOTEL MUY BONITO. INSTALACIONES DE EXCELENTE CALIDAD . ESTA A POCOS MINUTOS DE CHICHENITZA Y CON SERVICIO DE TRANSPORTACION GRATUITO. EL RESTAURANTE CON MUY BUENA COMIDA Y EL SERVICIO DE TODO EL PERSONAL ES DE PRIMERA
JOSE ENRIQUE LOPEZ DE LA, 1-night trip

10/10 Exceptional

Muy bien la habitación, cama muy confortable. En el restaurante muy buen servicio, amables y buena comida.
cesar, 1-night trip

10/10 Exceptional

Instalaciones limpias, seguras, un lugar privilegiado para el descanso a minutos de las ruinas de Chichén Itzá,cuenta con transporte a la ruinas y a la estación del Tren Maya, a escasos tres minutos del Museo de Sitio. Excelentes precios, y restaurante nos deleita con platillos tipicos de la región muy deliciosos por cierto, precios bastante accesibles. El personal en general es bastante educado y empatizo. Estupendo, estupendo hotel y mi estancia de lo mejor, excelente.
ROCIO, 1-night trip

10/10 Exceptional

Me encantó todo, el personal súper amable en todo momento
Vero, 1-night trip