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Pacific Gardens Hotel

Photo gallery for Pacific Gardens Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Standard Room | Terrace/patio
Premier Room | Individually decorated, individually furnished, desk, blackout curtains

Overview of Pacific Gardens Hotel

Pacific Gardens Hotel

3.0 star property
Mountain hotel in Goroka with outdoor pool and restaurant
7.4 out of 10 Good
7.4/10 Good

40 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
1 Mokara Street North Goroka, Goroka, 675
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool and lazy river
  • Breakfast available
  • Free airport shuttle
  • In-room childcare
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Goroka (GKA) - 3 min drive
  • Free airport shuttle

Restaurants

  • North Goroka Bakery - 7 min walk
  • Kim's Restaurant - 20 min walk
  • Mandarin Restaurant - 19 min walk
Map

About this property

Pacific Gardens Hotel

Located only 0.9 mi (1.5 km) from the airport, Pacific Gardens Hotel offers a free shuttle (available on request). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A lazy river and a garden are other highlights. Fellow travellers like the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Guests will receive key retrieval information

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle from 7:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Lazy river
  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Lazy river
  • Lockers available

Accessibility

  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PGK 35 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Pacific Gardens Goroka
Pacific Gardens Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
Pacific Gardens Hotel Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Hotel Goroka

Frequently asked questions

Does Pacific Gardens Hotel offer free cancellation for a full refund?
Yes, Pacific Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Gardens Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Pacific Gardens Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Gardens Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pacific Gardens Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Pacific Gardens Hotel?
Yes, a free airport shuttle is available from 7:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Pacific Gardens Hotel?
You can check in from 3 PM - 10 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Pacific Gardens Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and a picnic area. Pacific Gardens Hotel also has a garden.
Are there restaurants at or near Pacific Gardens Hotel?
Yes, there's an on-site restaurant.
What's the area around Pacific Gardens Hotel like?
Pacific Gardens Hotel is a short 3-minute drive from Goroka (GKA) and 8 minutes' walk from Raun Raun Theatre.

Reviews

7.4

Good

8.0/10

Cleanliness

7.5/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Peaceful surrounds
2-night trip
Verified Wotif guest review

8/10 Very good

We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Stay!
It is comfortable stay.
Jayprakash Jaykumar, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise Overall the service was good, the staff friendly and the attitude relaxed.
3-night family trip
Verified Expedia guest review

8/10 Very good

Orian, 1-night trip
Verified Hotels.com guest review

6/10 Good

We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
Manuel, 4-night family trip
Verified Wotif guest review

10/10 Exceptional

Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good. Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Beautiful scenery, nice swimming pool, lovely staff
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely room, in beautiful surrounds. Warm and friendly staff.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Jeff, 1-night trip
Verified Orbitz guest review