The facilities were not up to our expectations nor was the breakfast. We did not expect any luxury but anyway. Wild? cats outside every door trying to get inside. Cat poop found around the pool AND inside the bar while having breakfast. The old lady in the reception and everywhere was very nice. The younger receptionist gave us an ok and informative welcome the first day. The second day she was just irritaded to any questions from anyone and even towards a couple who checked out in the morning, who just have had to wait 40 minutes for someone to arrive at the reception desk!!! They for sure will not come back either. We were unsure if we would stay or not the second night but after seeing how customers were treated by the receptionist we decided to go somewhere else. The receptionist had one couple to wait for 40 minutes at the desk before any service, but when we took our first set of bags to our car, before checking out, the gardener was sent by the receptionist to make sure we were not leaving w/out paying!!! So at that moment she was very alert :-). Custom service rule #1. If you are having a bad day, do not let it go out on your customers, because it is most probably not their fault :-)