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Galaxy Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping centre, near Main Market Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galaxy Hotel

Front of property - evening/night
Sports facility
Lobby
Front of property - evening/night
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge
The price is NZ$150
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Reception
AC Hotel by Marriott Krakow
Pool
Spa
Airport transfer
Parking available
9.4 out of 10, Exceptional, (379)
The price is NZ$206
includes taxes & fees
25 Nov - 26 Nov
AC Hotel by Marriott Krakow
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About the area

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

What's nearby

  • Oskar Schindler Factory - 14 min walk - 1.2 km
  • Main Market Square - 4 min drive - 1.9 km
  • Galeria Krakówska - 5 min drive - 3.4 km
  • Royal Road - 5 min drive - 2.1 km
  • Wawel Castle - 7 min drive - 4.6 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 29 min drive
  • Turowicza Station - 6 min drive
  • Wieliczka Station - 11 min drive
  • Kraków Główny Station - 12 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Jeff's - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Galaxy Hotel - ‬1 min walk

About this property

Galaxy Hotel

Galaxy Hotel features a free kids' club and puts you within a 15-minute walk of Oskar Schindler Factory. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or Ayurvedic treatments, and international cuisine is served at Andromeda, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other features. Fellow travellers say great things about the overall property condition.

Languages

English, German, Polish

At a glance

Hotel size

  • 205 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (PLN 60 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup on request (available 24 hours a day)*

Off-site

  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ecotours
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Andromeda – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 January to 26 January:
  • Sauna
  • Hot tub
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night

Parking

  • Self-parking costs PLN 60 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?
Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Galaxy Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Galaxy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel?
Yes. Self-parking costs PLN 60 per day. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Galaxy Hotel?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Galaxy Hotel?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Galaxy Hotel and nearby?
Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Galaxy Hotel also has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Galaxy Hotel?
Yes, Andromeda offers international cuisine.
What's the area around Galaxy Hotel like?
Galaxy Hotel is in Kraków City Centre, a short 14-minute walk from Oskar Schindler Factory and 13 minutes' walk from Jewish Cemetery.

Galaxy Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ciaran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel
Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Lesley, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
Gavin, 2-night family trip
Verified Expedia guest review

8/10 Very good

I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
Jessica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good array of facilities and very friendly staff .
Amanda Jane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Jan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Value next to the Vistula!
We were in the business suite (or one bedroom apartment - description varies by site) and it was superb, with a lovely river view. Clean, spacious, robes and slippers, full range of toiletries, value-for-money minibar, and excellent (if small) pool/sauna, etc. We didn't try the restaurant or spa facilites, but the breakfast buffet was very good and the bar was very reasonably priced. The old town was a 20 minute walk away (if happy to walk through back streets) or 40 minutes if walking along the Vistula - there's a tram stop nearby though. All-in-all, excellent value for money - I'd definitely stay here again.
Lyndsay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shalom, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Was great
Oleksandr, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
Adriana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed my stay
Marlene, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Nice Stay in Krakow
Enjoyed our stay at Galaxy Hotel, Krakow. The rooms were clean and spacious. Breakfast each morning had lots of choice. Would return ourselves and recommend to friends and family.
Angela, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The clesnliness of the hotel and swimming pool could not be faulted. Staff were helpful.
sara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Not all staff members were welcoming and friendly
Edyta, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
Paige, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Bed was lumpy, otherwise Great!
Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
13-night trip
Verified Expedia guest review

8/10 Very good

good for the price
Justyna, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night trip
Verified Expedia guest review

6/10 Good

Robert, 5-night trip
Verified Orbitz guest review

4/10 Fair

The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
Dylan, 5-night trip
Verified Expedia guest review