Nestled in the entertainment district, Hotel Okura Macau offers a luxury escape with a casino and water park access. Unwind at the sauna or steam room, indulge in international cuisine at Terrace Restaurant overlooking the pool, and enjoy shopping on site. With free WiFi, an indoor pool and outdoor lazy river waterslide nearby amenities like Cotai Strip await.
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
What's nearby
Cotai Arena - 15 min walk - 1.3 km
Venetian Macao Casino - 3 min drive - 2.4 km
Cotai Strip - 3 min drive - 2.6 km
The Londoner Macao Casino - 3 min drive - 2.7 km
City of Dreams - 4 min drive - 2.9 km
Getting around
Macau (MFM-Macau Intl.) - 9 min drive
Zhuhai (ZUH-Jinwan) - 59 min drive
Hong Kong International Airport (HKG) - 60 min drive
Zhuhai Station - 19 min drive
Pai Kok Station - 8 min walk
Stadium Station - 11 min walk
Cotai West Station - 12 min walk
Free airport shuttle
Free local area shuttle
Free ferry terminal shuttle
Restaurants
Don Quijote - 9 min walk
Jin Yue Xuan - 7 min walk
Tsui Wah Restaurant 翠華餐廳 - 10 min walk
Macau Chadong 馬交茶檔 - 9 min walk
Gosto 葡軒 - 7 min walk
About this property
Hotel Okura Macau
Hotel Okura Macau is a great choice for your beach stay in Cotai. The free water park and outdoor pool provide fun for everyone, and guests can also take advantage of a health club and a sauna. Offering pool views, Terrace Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a casino, an indoor pool and a free airport shuttle. Fellow travellers love the helpful staff. Public transportation is only a short walk: Pai Kok Station is 8 minutes and Stadium Station is 11 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese
At a glance
Hotel size
488 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 10:00 AM to 8:30 PM
Free ferry terminal shuttle
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free water park access
Children's pool
Lazy river
Free local shuttle
What to do
Shopping
Beach nearby
Access to nearby outdoor pool
Golfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
An indoor pool
Free water park
Casino
Lazy river
Sauna
Steam room
Water slide
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
65-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
What to enjoy
Fireplace
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: MOP 1000 per night
Optional extras
Japanese breakfast is offered for an extra charge of approximately MOP 285.2 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 18 November to 17 April:
Water park
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.
Also known as
Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai
Frequently asked questions
Does Hotel Okura Macau offer free cancellation for a full refund?
Yes, Hotel Okura Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Okura Macau?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Okura Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okura Macau?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Okura Macau?
Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.
What are the check-in and check-out times at Hotel Okura Macau?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Okura Macau?
Yes, there's a casino.
What is there to do at Hotel Okura Macau and nearby?
Hotel Okura Macau has a casino, a lazy river and a sauna, as well as a steam room, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Okura Macau?
Yes, Terrace Restaurant offers international cuisine and garden views.
What's the area around Hotel Okura Macau like?
Hotel Okura Macau is a short 9-minute drive from Macau (MFM-Macau Intl.) and 12 minutes' walk from Rua do Cunha.
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Hotel Okura Macau Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 August 2024
Very pleasant staff. Nice water park for kids.
Vitti
Vitti, 1-night trip
10/10 Exceptional
17 December 2023
Excellent hotel! Will stay again!
Boon Hau
Boon Hau, 1-night trip
8/10 Very good
7 October 2024
Everything was great.
Wei Ju
Wei Ju, 1-night trip
10/10 Exceptional
30 January 2024
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
8 March 2024
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Anthony Chung Ho
Anthony Chung Ho, 3-night trip
10/10 Exceptional
2 November 2023
Excellent service and big cosy room
Yik
Yik, 1-night trip
10/10 Exceptional
27 August 2023
a very kids friendly hotel
NGA KI
NGA KI, 1-night trip
10/10 Exceptional
10 February 2024
Nice place and good service
Wing Yin
Wing Yin, 1-night trip
10/10 Exceptional
17 August 2023
Wonderful staying.
Nice location, enjoying big attractions pool.
You can also enjoy big shopping mall located near the hotel.
Ken
Ken, 2-night trip
10/10 Exceptional
4 January 2024
Excellent service provided by those friendly staffs.
Wai Kwong
Wai Kwong, 1-night trip
10/10 Exceptional
2 November 2023
The best stay
A massive thank you to Okura hotel for making our stay with them so special and we cannot wait to come back to them. Thank you for the amazing room upgrade and the unforgettable experience.
Kamyar
Kamyar, 2-night trip
10/10 Exceptional
29 September 2023
Ver helpful and friendly staff
Wai Pek
Wai Pek, 1-night trip
10/10 Exceptional
4 January 2024
We had a really pleasant experience with Okura this time, all the staffs were very kind and helpful and the service was flawless.
Mi Ri Nai
Mi Ri Nai, 1-night trip
10/10 Exceptional
4 January 2024
Thank you Hotel Okura Macau. Staffs were very nice to my kids and they provided an amazing service. Our trip was wonderful. We definitely will return to this hotel next time.
Fion
Fion, 2-night trip
10/10 Exceptional
21 July 2023
Very warm and sincere welcome from staffs at the lobby. Exceptional service and friendly reception/check in from Chloe.
Katy Pui Yan
Katy Pui Yan, 2-night trip
10/10 Exceptional
10 December 2023
Best hotel experience
Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Gary
Gary, 1-night trip
10/10 Exceptional
18 August 2023
Service has been excellent, staff members are friendly, thoughtful and proactive!
Fung Yee
Fung Yee, 1-night trip
10/10 Exceptional
5 December 2023
Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Kui Ming
Kui Ming, 1-night trip
10/10 Exceptional
27 November 2023
wonderful
Kenny
Kenny, 1-night trip
10/10 Exceptional
23 November 2023
Excellent *****
Ampaivan
Ampaivan, 2-night trip
10/10 Exceptional
27 June 2023
Very good service
Flora
Flora, 1-night trip
10/10 Exceptional
13 October 2023
Excellent
PF
PF, 1-night trip
10/10 Exceptional
22 June 2024
Good
wai leung
wai leung, 1-night trip
10/10 Exceptional
19 December 2023
Warm Japanese style service
Warm heart Felt japanese style hotel service in macao
KA HO
KA HO, 1-night trip
10/10 Exceptional
23 December 2023
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .