Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
Puerto Rico Convention Center - 12 min walk - 1.1 km
Pan American Pier - 15 min walk - 1.3 km
Condado Beach - 18 min walk - 1.6 km
Casino del Mar at La Concha Resort - 3 min drive - 2.2 km
Getting around
San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive
Free beach shuttle
Restaurants
Casita Miramar - 6 min walk
La Isla - 4 min walk
Los Pinos Num 2 - 7 min walk
Éter Rooftop & Lounge - 1 min walk
Habitante Cafe - 5 min walk
About this property
Ciqala Suites Hotel
Ciqala Suites Hotel features a rooftop terrace and puts you within a 10-minute walk of Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle and a terrace. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
33 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Off-site
Free beach shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Free beach shuttle
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Free beach shuttle
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Special features
Dining
Our SP Floor Lounge – This poolside rooftop bar specialises in Caribbean cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 20 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.
Also known as
CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan
Frequently asked questions
Does Ciqala Suites Hotel offer free cancellation for a full refund?
Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ciqala Suites Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Ciqala Suites Hotel?
Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Ciqala Suites Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Ciqala Suites Hotel?
Check-in start time: 4:00 PM; check-in end time: 6:00 AM. Check-out time is 11 AM.
Is there an on-site casino at Ciqala Suites Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Ciqala Suites Hotel and nearby?
Ciqala Suites Hotel has an outdoor pool.
Are there restaurants at or near Ciqala Suites Hotel?
Yes, Our SP Floor Lounge offers al fresco dining, Caribbean cuisine and ocean views.
What's the area around Ciqala Suites Hotel like?
Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travellers say that the hotel is in a great location.
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Ciqala Suites Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Restaurant
Food
Location
Bed
View
Rooftops
Shower
Reviews
10/10 Exceptional
17 January 2025
It was a nice stay
Brunilda
Brunilda, 1-night trip
10/10 Exceptional
1 April 2025
Nice Place
I had a wonderful experience in this propery since I arrived the general manager Miguel, Paola the receptionist also James. Love the breakfast in the room first time having a experience like that. I only stay for one night but next time we would love to stay for longer. Thank you to everyone who make us feel welcome.
Gianni
Gianni, 1-night trip
10/10 Exceptional
11 July 2024
Great place to stay
Iziah
Iziah, 3-night trip
10/10 Exceptional
17 January 2025
The front desk female employee was very very helpful with our luggage and helping us out. Room service was nice and got the orders exactly right thank yall so much!!
Lane
Lane, 1-night trip
8/10 Very good
19 January 2025
Our room was clean and the breakfast was very good. There were no sheets or blankets that we could find for the sofa bed.
Joanne
Joanne, 1-night trip
8/10 Very good
24 March 2025
Different room assigned
On the website I choose a Signature Suite and when I got to the hotel they had on their reservation a regular 1 bedroom suite. I requested the change but they told me the hotel was full
Juan
Juan, 1-night trip
10/10 Exceptional
11 September 2024
Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier
Javier, 4-night trip
10/10 Exceptional
31 August 2024
Love the location and staff.
Nelida
Nelida, 2-night trip
10/10 Exceptional
20 October 2024
Excellent hotel. Great service.
Sheika
Sheika, 1-night trip
10/10 Exceptional
8 October 2024
Staff were extremely friendly and helpful.
Craig
Craig, 1-night trip
10/10 Exceptional
30 May 2024
A great place to stay
Shaina
Shaina, 3-night trip
10/10 Exceptional
9 October 2024
I love everything about it the location, the restaurant on the rooftop and the stuff were amazing
Marco
Marco, 3-night trip
8/10 Very good
28 December 2024
Great hotel! The only thing I would improve or change is the bed and pillows. The mattress was too soft, the pillows too firm and the mattress on the sofa bed was way too thin. Good tging we were there for just one night.
Juan
Juan, 1-night trip
10/10 Exceptional
8 December 2024
Graet service!
Yasmine
Yasmine, 3-night trip
10/10 Exceptional
9 November 2024
THE ROOF TOP WAS GREAT
Conrad
Conrad, 4-night trip
8/10 Very good
19 November 2024
Great rooftop views. Staff was super friendly. 24/7 mini mart next door has some sketchy characters around…
Samantha
Samantha, 4-night trip
10/10 Exceptional
9 September 2024
I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Annette
Annette, 1-night trip
10/10 Exceptional
5 October 2024
Nice place just needs more vip perks for guest
Kristina
Kristina, 1-night trip
10/10 Exceptional
2 September 2024
The location is in the cosmopolitan area many places to go near
Arminda
Arminda, 7-night trip
10/10 Exceptional
20 July 2024
Great location with parking and rooftop pool & bar!
Jeffery
Jeffery, 1-night trip
10/10 Exceptional
27 May 2024
Great place
Juan
Juan, 2-night trip
10/10 Exceptional
22 July 2024
Best place to stay awesome rooftop restaurant, thanks Sara for hospitality at Eternity Restaurant
Julio
Julio, 3-night trip
10/10 Exceptional
24 August 2024
Clean staff was very nice
Nathan
Nathan, 4-night trip
10/10 Exceptional
15 May 2024
Place is great!
Pablo
Pablo, 1-night trip
10/10 Exceptional
18 December 2024
Professional, knowledgable staff. Especially the 3 I interacted most Gustavo, Giselle, Mirabel. Couldn’t do enough for you.