The Crystal Resort Sun Moon Lake, Yuchi, Taiwan
Luxury hotel with restaurant, near Sun Moon Lake
- Free cooked-to-order breakfast, free WiFi, and free parking
- All (38)
- Rooms (22)
- Bar/Dining (5)
- Interior (3)
- Fitness/Leisure (2)
- Exterior (4)
- Other (2)
Standard Room, 1 Double Bed (Lake) - Living Area
Standard Room, 1 Double Bed (Moon) - Guest Room View
Standard Room, 1 Double Bed (Lake) - Guest Room
Standard Room, 1 Double Bed (Moon) - Guest Room
Standard Room, 1 Double Bed (Moon) - Guest Room
Standard Room, 1 Double Bed (Lake) - Guest Room View
Standard Room, 1 Double Bed (Lake) - Bathroom
Standard Room, 1 Double Bed (Moon) - Bathroom
Porch
Exterior
Exterior detail
Hotel Lounge
Restaurant
Food and Drink
Food and Drink
Lobby
Reception
Fitness Facility
Gym
Interior Detail
Laundry Room
Standard Room, 2 Double Beds (Sun) - Living Area
Standard Room, 1 Double Bed (Dawn) - Guest Room
Standard Room, 1 Double Bed (Dawn) - Guest Room
Standard Room, 2 Double Beds (Sun) - Guest Room View
Standard Room, 1 Double Bed (Dawn) - Guest Room
Standard Room, 1 Double Bed (Dawn) - Bathroom
Standard Room, 2 Double Beds (Sun) - Bathroom
Parking
Breakfast Area
Standard Room For 2, 2 Double Beds (Sun) - Guest Room View
Standard Room, 2 Double Beds (Sun) - Guest Room
Standard Room, 2 Double Beds (Sun) - Guest Room
Standard Room For 2, 2 Double Beds (Sun) - Guest Room
Standard Room, 1 Double Bed (Dawn) - Guest Room
Standard Room, 2 Double Beds (Sun) - Bathroom
Standard Room, 1 Double Bed (Lake) - Guest Room
The Crystal Resort Sun Moon Lake, Yuchi, Taiwan
Standard Room, 1 Double Bed (Lake) - Living Area[1/38]
Excellent service and morning food with good lake view location
Could be better if i was staying in the room to the lake view. Bathroom design is not…
The Crystal Resort Sun Moon Lake, Yuchi, Taiwan
from NZ$221- Standard Room, 1 Double Bed (Dawn)
- Standard Room, 1 Double Bed (Moon)
- Standard Room, 2 Double Beds (Sun)
- Standard Room, 1 Double Bed (Lake)
- Standard Room For 2, 2 Double Beds (Sun)
At a glance
Key facts
Hotel size
- This hotel has 20 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transport
Parking
- Free self parking (limited)
Payment types at the property
Other information
- Smoke-free property
FAQs for The Crystal Resort Sun Moon Lake, Yuchi, Taiwan
Does The Crystal Resort Sun Moon Lake offer free cancellation for a full refund? Yes, The Crystal Resort Sun Moon Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at The Crystal Resort Sun Moon Lake? Yes, there's free self parking. Parking spots may be limited. Are pets allowed at The Crystal Resort Sun Moon Lake? Sorry, pets aren't allowed. What are the check-in and check-out times at The Crystal Resort Sun Moon Lake? You can check in from 3 PM to midnight. Check-out time is 11 AM. Are there restaurants at or near The Crystal Resort Sun Moon Lake? Yes, there's an onsite restaurant. Nearby restaurants include Tinycha (1-min walk), Tea18 (2-min walk), and 劉家 (2-min walk).
Recent reviews
Very good 8.2 From 156 reviews
Fair
NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
au1 night trip
Fair
Smelly and Needs renovation
The hotel looks nothing like the photograghs on the website. This hotel needs a serious update. The shower is leaking, the walls are yellow and brown, the carpet is dirty and it smells of dampness. We left after one night.
Raymond, hk2 night trip with friends
Exceptional
Fabulous place with great attention to detail.
I booked lake view room with balcony and got one on the 7th floor. It was fabulous (and I rarely use that word). Great attention to detail in every part of the room. Mugler toiletries, Toto toilet with sensor, home cinema system, jacuzzi bath in the middle of the room. I would certainly stay there again if I ever visit area again. Views from the room were great. I spent half a day sitting on the balcony and watching world go by. On the next night I stayed in Ritz Hong Kong and room was missing some of the amenities from The Crystal Resort Sun Moon Lake. Receptionist were very nice and helpful, almost too nice. There was no black tea available at breakfast and I was disappointed. I was leaving early on second day and didn't bother with breakfast. Parking is off-site, but very close and free.
gb2 night trip
Exceptional
Best stay in Taiwan
Very nice suite with a wonderful jetted tub. Pleasant downstairs seating area and quiet location. Hotel did not reply to my request about how to get to them from the bus station though. We bought a lake pass and used the ferry.
us2 night trip with friends
Exceptional
Very good
The staff is very friendly and the place very nice: There is very good local restaurent, and the people don't force you to buy the souvenirs as it can be in other tourist place...
MICHAEL, tw1 night romance trip
Very good
Rooms Modern Interior n Shopping less than five minutes walk from Crystal Hotel
Cynthia, sg2 night trip with friends
Very good
Excellent location. Nice hotel
Next to pier. Best of the 3 pier locations. Quiet and calm. Room is comfortable although the bathtub in the middle of the bath area not really needed or desirable. Takes up space. Don’t like the curtain design. Rather inflexible. Most hotels will upgrade if rooms available. We requested upgrade to lake view. Hotel refused even though it was midweek, low season and available. Requested a slightly later checkout. 12:00 instead of 11:00. Again refused even though midweek and clearly not busy at all, would only extend to 11:30. Customers want to feel like you value them as special people. They don’t want to feel like you’re stingy towards them. Other than this, a good stay overall.
Elizabeth, us1 night romance trip
Good
Can be better...
Book a room with a view otherwise you will feel it’s not worth staying there for the price. Bathtub is too small and bathroom area is always wet after a shower which makes walking in and out of room very wet and uncomfortable.
myRomance trip
Very good
Love their “sauna/hot spring” facility. Perfect after a tiring day of sightseeing.
hk1 night trip with friends
Exceptional
Joy
Room is very clean
us1 night trip with friends
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