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All properties in Yuchi, Nantou County, Taiwan
1 room, 2 adults

The Crystal Resort Sun Moon Lake, Yuchi, Taiwan

5-star5 stars
No 3 Shueishalian Street, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555, Taiwan

Luxury hotel with restaurant, near Sun Moon Lake
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Excellent service and morning food with good lake view locationJan 4, 2020
  • Could be better if i was staying in the room to the lake view. Bathroom design is not…Jan 4, 2020

The Crystal Resort Sun Moon Lake, Yuchi, Taiwan

from NZ$221
  • Standard Room, 1 Double Bed (Dawn)
  • Standard Room, 1 Double Bed (Moon)
  • Standard Room, 2 Double Beds (Sun)
  • Standard Room, 1 Double Bed (Lake)
  • Standard Room For 2, 2 Double Beds (Sun)

What’s around The Crystal Resort Sun Moon Lake, Yuchi, Taiwan

Landmarks

  • In a regional park
  • Sun Moon Lake - 1 min walk
  • Yidashao Pier - 6 min walk
  • Ita Thao Shopping Street - 1 min walk
  • Sun Moon Lake Ropeway - 15 min walk
  • Nine Frog Acrobats - 27 min walk
  • Water Frog Head Trail - 32 min walk
  • Formosan Aboriginal Culture Village - 5.5 mi / 8.9 km

Getting around

  • Shuili Checheng Station - 42 min drive

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Water dispenser
Things to do
  • Hiking/biking trails nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Rooftop terrace
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Yummy Restaurant - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

The Crystal Resort Sun Moon Lake, Yuchi, Taiwan’s small print

Also known as

  • Crystal Resort Sun Moon Lake
  • The Crystal Resort Sun Moon Lake Hotel
  • The Crystal Resort Sun Moon Lake Yuchi
  • The Crystal Resort Sun Moon Lake Hotel Yuchi
  • Crystal Sun Moon Lake
  • The Crystal Resort Sun Moon Lake Hotel Nantou
  • The Crystal Resort Sun Moon Lake Taiwan/Nantou
  • Crystal Resort Sun Moon Lake Yuchi
  • Crystal Sun Moon Lake Yuchi
  • The Crystal Sun Moon Yuchi

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Crystal Resort Sun Moon Lake, Yuchi, Taiwan

  • Does The Crystal Resort Sun Moon Lake offer free cancellation for a full refund?
    Yes, The Crystal Resort Sun Moon Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Crystal Resort Sun Moon Lake?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at The Crystal Resort Sun Moon Lake?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Crystal Resort Sun Moon Lake?
    You can check in from 3 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near The Crystal Resort Sun Moon Lake?
    Yes, there's an onsite restaurant. Nearby restaurants include Tinycha (1-min walk), Tea18 (2-min walk), and 劉家 (2-min walk).

Recent reviews

Very good 8.2 From 156 reviews

Fair 4.0
NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
au1 night trip
Fair 4.0
Smelly and Needs renovation
The hotel looks nothing like the photograghs on the website. This hotel needs a serious update. The shower is leaking, the walls are yellow and brown, the carpet is dirty and it smells of dampness. We left after one night.
Raymond, hk2 night trip with friends
Exceptional 10.0
Fabulous place with great attention to detail.
I booked lake view room with balcony and got one on the 7th floor. It was fabulous (and I rarely use that word). Great attention to detail in every part of the room. Mugler toiletries, Toto toilet with sensor, home cinema system, jacuzzi bath in the middle of the room. I would certainly stay there again if I ever visit area again. Views from the room were great. I spent half a day sitting on the balcony and watching world go by. On the next night I stayed in Ritz Hong Kong and room was missing some of the amenities from The Crystal Resort Sun Moon Lake. Receptionist were very nice and helpful, almost too nice. There was no black tea available at breakfast and I was disappointed. I was leaving early on second day and didn't bother with breakfast. Parking is off-site, but very close and free.
gb2 night trip
Exceptional 10.0
Best stay in Taiwan
Very nice suite with a wonderful jetted tub. Pleasant downstairs seating area and quiet location. Hotel did not reply to my request about how to get to them from the bus station though. We bought a lake pass and used the ferry.
us2 night trip with friends
Exceptional 10.0
Very good
The staff is very friendly and the place very nice: There is very good local restaurent, and the people don't force you to buy the souvenirs as it can be in other tourist place...
MICHAEL, tw1 night romance trip
Very good 8.0
Rooms Modern Interior n Shopping less than five minutes walk from Crystal Hotel
Cynthia, sg2 night trip with friends
Very good 8.0
Excellent location. Nice hotel
Next to pier. Best of the 3 pier locations. Quiet and calm. Room is comfortable although the bathtub in the middle of the bath area not really needed or desirable. Takes up space. Don’t like the curtain design. Rather inflexible. Most hotels will upgrade if rooms available. We requested upgrade to lake view. Hotel refused even though it was midweek, low season and available. Requested a slightly later checkout. 12:00 instead of 11:00. Again refused even though midweek and clearly not busy at all, would only extend to 11:30. Customers want to feel like you value them as special people. They don’t want to feel like you’re stingy towards them. Other than this, a good stay overall.
Elizabeth, us1 night romance trip
Good 6.0
Can be better...
Book a room with a view otherwise you will feel it’s not worth staying there for the price. Bathtub is too small and bathroom area is always wet after a shower which makes walking in and out of room very wet and uncomfortable.
myRomance trip
Very good 8.0
Love their “sauna/hot spring” facility. Perfect after a tiring day of sightseeing.
hk1 night trip with friends
Exceptional 10.0
Joy
Room is very clean
us1 night trip with friends

The Crystal Resort Sun Moon Lake, Yuchi, Taiwan

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