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City Express by Marriott Playa Del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

In the heart of Playa del Carmen, City Express by Marriott Playa Del Carmen offers a vibrant retreat. Start your day with continental breakfast, stay active at the 24-hour gym, or relax by the outdoor pool with sun loungers. Previous guests have praised its proximity to Quinta Avenida and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free area shuttle
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is NZ$131
includes taxes & fees
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Wyndham Garden Playa del Carmen
Playacar
  • Pool
  • Free breakfast
  • Free parking
  • Free Wi-Fi
8.0 out of 10, Very good, 1,008 reviews
The price is NZ$130
includes taxes & fees
2 Jun - 3 Jun
Wyndham Garden Playa del Carmen
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About the area

Map
Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Xaman Ha Aviary - 17 min walk - 1.5 km
  • Quinta Avenida - 3 min drive - 2.5 km
  • Playacar Beach - 3 min drive - 2.5 km
  • Playa del Carmen Main Beach - 4 min drive - 2.8 km
  • Playacar Golf Club - 4 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.6 km
  • Free local area shuttle
  • Free beach shuttle

Restaurants

  • ‪La brioche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Vips - ‬13 min walk
  • ‪The Admiral - ‬10 min walk

About this property

City Express by Marriott Playa Del Carmen

  • City Express by Marriott Playa Del Carmen puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Other features include a children's pool and a beach shuttle.

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Off-site

    • Free area shuttle within 10 kilometres
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle

What to do

  • Free beach shuttle
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Double-glazed windows
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Playa Carmen

City Hotel Playa Express Carmen

City Express Playa Del Carmen Riviera Maya, Mexico

City Express Playa Carmen Hotel

City Express Playa del Carmen

City Express by Marriott Playa Del Carmen Hotel

City Express by Marriott Playa Del Carmen Playa del Carmen

City Express by Marriott Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does City Express by Marriott Playa Del Carmen offer free cancellation for a full refund?

Yes, City Express by Marriott Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Playa Del Carmen?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at City Express by Marriott Playa Del Carmen?

Sorry, pets aren't allowed.

Is parking offered on site at City Express by Marriott Playa Del Carmen?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at City Express by Marriott Playa Del Carmen?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.

Is there an on-site casino at City Express by Marriott Playa Del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at City Express by Marriott Playa Del Carmen and nearby?

City Express by Marriott Playa Del Carmen has an outdoor pool and a fitness centre.

What's the area around City Express by Marriott Playa Del Carmen like?

City Express by Marriott Playa Del Carmen is in Playacar, a short 19-minute walk from Quinta Avenida and 20 minutes' walk from Playa del Carmen Maritime Terminal.

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Reviews

City Express by Marriott Playa Del Carmen Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Bed
Service staff
Breakfast
Water
Beach
Lobby
Location
Restaurant
Weather

Reviews

Verified

10/10 Exceptional

Suite was great for our family. Good food and great service. Staff were friendly. Pool was clean and we used all the facilities: office space, game room and gardens.
Great location
Close to shops
Close to beautiful beaches
Close to playa del Carmen beach.
Flora, 2-night trip
Verified

10/10 Exceptional

This hotel is very good , offer very good breakfast, swimming pool , gym, and very clean rooms ,and is close to all parks ,and outside the vans service to the parks and restaurants, all was perfect to me .
Fabián, 6-night trip
Verified

10/10 Exceptional

Excellent location
Patricia, 4-night trip
Verified

8/10 Very good

The location is convenient. Several restaurants nearby.
Verified

10/10 Exceptional

They were a great stop for the night before catching the ferry to Cozumel the next day. Kids and grandparents had a great stay, and dinner options were just rtros away.
Louise, 1-night trip
Verified

10/10 Exceptional

Good service and friendly, Clean room and free breakfast.
Christian, 1-night trip
Verified

4/10 Fair

Rooms were decent for what you paid, service wasn't the greatest. Had issues with the toilet a few times, housekeeping wasn't the best. We would have to constantly ask for towels. Location isn't bad at all, they have a shuttle service to the 5th avenue which was very helpful. They also had some stores that were a good walking distance with a McDonalds nearby and an amazing taco stand. I don't see myself rebooking a this place again.
Brenda, 4-night trip
Verified

10/10 Exceptional

There was a nice restaurant that shared the hotel’s parking lot, & we enjoyed dinner there.
Nedra, 1-night trip
Verified

6/10 Good

The room was clean and people were friendly. Also, the breakfast was quite good. On the negative side, television services were very poor, the beds were hard, and the blinds did not work properly. Storage in terms of a dresser or drawers was also very lacking. It was quite small and uncomfortable for my wife, 2 sons, and I and we checked out early.
Eric, 7-night trip
Verified

6/10 Good

I like the location and the room space. No safe box in the room . I did not like the service and house keeping. We are 4 and only have 2 towels we call front desk and They never bring the towels to the room we had to go to front desk to get them and we got a towel with holes like and old rag. House keeping take the towels to change them and never bring them back we had to go again and pick them up at the front desk the kleenex tissues were finish and not rapleced
janett, 2-night trip
Verified

10/10 Exceptional

this was my second time staying at this hotel - close enough to walk to the main 5th avenue, but far enough away that you did not get the noise :) would gladly return in the future
Louise, 4-night trip
Verified

6/10 Good

The room was good but it was a lot of noise from the kitchen
Sandra, 2-night trip
Verified

10/10 Exceptional

Nice place to stay
Walter, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Cesar, 1-night trip
Verified

8/10 Very good

Regular
Adalberto, 2-night trip
Verified

10/10 Exceptional

🙏
OSCAR, 1-night trip
Verified

8/10 Very good

We got a nice time while We were visiting around
Patricia, 5-night trip
Verified

4/10 Fair

It’s a very basic hotel w
Luis Rosado, 4-night trip
Verified

10/10 Exceptional

I loved this hotel, really charming,very clean,great breakfast,we can walk to the beach it’s not so far and excellent attention and service, I will for sure to come back.
Elsa Liliana, 1-night trip
Verified

10/10 Exceptional

Walking distance to the beach and restaurants
Reyna, 2-night trip
Verified

8/10 Very good

Average hotel
maelad, 2-night trip
Verified

4/10 Fair

The hotel was in a bad location with construction going on and nothing to do in a walkable distance.
Frenny, 6-night trip
Verified

10/10 Exceptional

It is accesible , ease to find, comfortable.
1-night trip
Verified

10/10 Exceptional

It was pretty good overall
Karla, 2-night trip
Verified

8/10 Very good

👌
Juan Carlos, 1-night trip