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All properties in San Andres, San Andres y Providencia, Colombia
1 room, 2 adults

GHL Relax Hotel Sunrise, San Andres, Colombia

3-star3 stars
Private beachThis property has confirmed it’s on a private beach.Avenida Newball No. 4-169, San Andres, San Andres y Providencia, Colombia

Beach hotel with private beach, connected to the convention center, near Islote Sucre
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Pool
Great pool
Service
Service is adequate
Cleanliness
Could use a good cleaning

GHL Relax Hotel Sunrise, San Andres, Colombia

from NZ$234
  • Standard Single Room, 1 Bedroom, Ocean View
  • Standard Double Room, 1 Bedroom, Ocean View
  • Standard Triple Room, Ocean View
  • Standard Double Room

What’s around GHL Relax Hotel Sunrise, San Andres, Colombia

Landmarks

  • On a private beach
  • Islote Sucre - 20 min walk
  • Paintball San Andres - 2 min walk
  • Coton Cay - 4 min walk
  • Spratt Bight Beach - 8 min walk
  • North End - 26 min walk
  • Punta Norte - 26 min walk
  • First Baptist Church - 2.3 mi / 3.8 km

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 8 floors

Check-in and check-out

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Spa tub
  • Sauna
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Kayaking nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 441
  • Conference space size (meters) - 41
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site

Nearby

  • Kayaking nearby
  • Snorkeling nearby

GHL Relax Hotel Sunrise, San Andres, Colombia’s small print

Also known as

  • GHL Relax Hotel Sunrise San Andres
  • GHL Hotel Sunrise San Andres
  • GHL Sunrise
  • GHL Sunrise San Andres
  • GHL Relax Sunrise San Andres
  • GHL Relax Sunrise
  • GHL Relax Hotel Sunrise Hotel
  • GHL Relax Hotel Sunrise San Andres
  • GHL Relax Hotel Sunrise Hotel San Andres

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9 AM to 9 PM.
  • Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Good 7.4 From 221 reviews

    Poor 2.0
    The hotel had a nice manager (Angelica) and two fantastic security officers (Roberto & Jose). We hated every minute we were at this hotel. The two young short men that work at reception look miserable and NEVER smile (as opposed to Roberto & Jose who should be working at reception due to their great people skills). The tub in the shower was peeled; Mold on the caulking; No WIFI in ANY of the rooms (9 floors); tons of mosquitos in the lobby; found out I was over charged for the buffet lunch everyday and received a refund; NOBODY at reception speaks English (or pretneds not to); most of the staff in the cafeteria (servers) look miserable, never smile and look like they hate their jobs; The WIFI is only available in the lobby and extremely slow; dusty shelves in the room; at check out I was told 2 bottles of whiskey were missing from the mini bar (funny cause my wifeA and I don't drink alcohol at all). One of the cleaning staff must have stolen it (thank god security helped otherwise I would've had to pay for something we didn't touch). hotel has a pool and a small beach but no beach towels at the front desk. They send you to your room to get towels for the beach. We have stayed in small and big hotels all over the world and in almost 20 years of travelling, this is the only hotel we wish we had not gone too.
    Arash, ca5 night trip
    Very good 8.0
    Value for money! Doesn't excell but great service.
    First impression was bad but good service the next day help correct it. Hotel rooms had strong humidity smell and bugs on the lower floors also air condition was stuck on cold and phone / wifi didn't work so we ask to change after one night of bad experience and they give us higher floor which was better only ants which i kill with help of the hotel however non of the rooms we try had functional wifi and its crucial because the cellular data connection in San Andreas is generally very slow. They try to keep their promises but everything is so-so for example it's mentioned they have hot water and Jacuzzi but Jacuzzi had cold water and showers have hot water on schedule but i hear that's better than most others hotels which doesn't have hot water. Food is good, standard wide selection as for cleaning i give 7 but its primarily for the smell of rotten furniture after all the being said their service is great the staff are friendly and do the most to help you enjoy the hotel's facilities. Lastly, the best about it is the location which is rather peaceful considering how close it's to the main beach about 7min walk and 1min to a pharmacy or 24/7 convenient store. P.s they also have a convenient store within the hotel exspensvier but very convenient. I saw much worse hotels only few are potentially better but cost more.
    Yosi, gb5 night romance trip
    Fair 4.0
    We wait for one hour to check in! It was so slow.. the condition of the hotel in general and the room is poor. You standing in line for breakfast and its not so good. The benefits of the hitel is the location and the balcony in the room.
    shahaf, il1 night romance trip
    Poor 2.0
    Hotel nightmare
    The worst hotel I have ever stayed in, ruined our holiday. We arrived sat just before midnight and left the following day costing us extra money to book flights back to Bogotá and extra hotel costs. Dirty hotel I’m surprised this hotel is open Absolutely awful damp smell throughout the hotel which affected my breathing and triggered my skin condition (psoriasis) The room itself was absolutely disgusting Mould on lampshades. Condensation n Mould on windows. Couldn’t face even looking at the bath it was the awful and dirty throughout. This whole experience was so traumatic for us. We couldn’t wait to leave. Staff don’t care. Very bad and rude attitude. Robert who helped with our luggage was brilliant and he also helped language translating to tell reception staff we were not happy. They didn’t care. Low cost ingredients used for breakfast. The whole hotel has a very bad smell and everything you touch feels sticky due to the very bad condensation throughout the whole building. Will be complaining to Expedia I have enclosed some pictures of the awful state of this hotel. It needs new management who can turn this hotel around as it’s a big hotel good location but it needs good leadership and management.
    manjit, gb4 night trip
    Exceptional 10.0
    Nice Little Island
    This was a nice little island to stay at. The hotel was located in the heart of the locale area. No need for rental cars and taxis, unless you want to venture out further. I ended up going with a girlfriend from Medellin. The local shopping was a few blocks away. I pharmacy that had sundries and liquor was literally across the street. As for the front end staff; they were warm and welcoming. We were able to check our bags in at the lobby,and let them we were there before the 3pm check in. As for our departure; we had a late afternoon flight. The staff allowed us to keep our bags in the lobby(12pm check out), while we went parasailing. After we came back, we were able to shower up at the gym. Our room was a city view room, 604 to be exact. Clean and comfortable. 2 double beds.
    Lukas, us3 night trip with friends

    GHL Relax Hotel Sunrise, San Andres, Colombia

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