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ECO PLAZA Santiago

3.0 star property
Hotel with indoor pool, near Plaza de Armas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ECO PLAZA Santiago

Exterior
Standard Suite | Living room
Deluxe Apartment, Multiple Beds | Living area
Standard Suite | Living area
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Airport shuttle
  • Terrace
  • Garden
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Rollaway/extra beds
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Apartment, Multiple Beds

Deluxe Apartment, Multiple Beds | Living area

Deluxe Apartment, Multiple Beds

Highlights

Individually furnished
Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Individually furnished
Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Blackout curtains
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 16 min walk - 1.4 km
  • Medical Center Hospital Worker - 3 min drive - 2.7 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 24 min walk
  • Matta Station - 30 min walk
  • Bellas Artes Station - 5 min walk
  • Santa Lucia Station - 6 min walk
  • Armas Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk
  • ‪La Antigua Bodeguita - ‬1 min walk

About this property

ECO PLAZA Santiago

When you stay at ECO PLAZA Santiago, you'll be within a 10-minute drive of Costanera Center and Plaza de Armas. Guests can visit the fitness centre for a workout, or splash around at the indoor pool or seasonal outdoor pool. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Public transportation is only a short walk: Bellas Artes Station is 5 minutes and Santa Lucia Station is 6 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 9:00 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (CLP 10000 per night)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 4 buildings/towers
  • Built in 2010
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Soap
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Local maps
  • Cleaning supplies

Fees & policies

Refundable deposits

  • A damage deposit of CLP 50000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Cleaning fee: CLP 10000 per accommodation, per week (varies per unit)
  • Electricity fee: CLP 7000 per week for use over 50 kWh
  • Heating fee: CLP 10000 per stay for use over 50 kWh
  • Consumption-based heating and electricity fees apply to stays of more than 1 night.

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 40000 per room (return)
  • Early check-in can be arranged for an extra charge of CLP 25000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 17000 per night

Parking

  • Covered self-parking costs CLP 10000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from November to April

Policies

This property accepts credit cards, debit cards and cash.

Also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

Frequently asked questions

Does ECO PLAZA Santiago offer free cancellation for a full refund?
Yes, ECO PLAZA Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ECO PLAZA Santiago?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at ECO PLAZA Santiago?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ECO PLAZA Santiago?
Yes. Self-parking costs CLP 10000 per night.
Is an airport shuttle service offered by ECO PLAZA Santiago?
Yes, an airport shuttle is available. The charge is CLP 40000 per room return.
What are the check-in and check-out times at ECO PLAZA Santiago?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of CLP 25000 for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
What is there to do at ECO PLAZA Santiago and nearby?
ECO PLAZA Santiago has an indoor pool and a fitness centre, as well as a garden.
Does ECO PLAZA Santiago have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around ECO PLAZA Santiago like?
ECO PLAZA Santiago is in Downtown Santiago, a short 5-minute walk from Bellas Artes Station and 7 minutes' walk from Plaza de Armas.

ECO PLAZA Santiago Reviews

Reviews

7.2

Good

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Poor

Don't stay there
Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Brian, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location and comfortable
We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.
Verified Hotels.com guest review

6/10 Good

Well positioned for my purposes
The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
Verified Expedia guest review

2/10 Poor

the room was not very cleaned any very old.
Verified Hotels.com guest review

6/10 Good

Overall ok
Nice room but horrible when it came to organising check in. My advise is call in before you turn up to make sure your room is ready!!
Verified Hotels.com guest review

10/10 Exceptional

Inexpensive in great location
We stayed here for 4 nights and loved every minute of it as it was more of an apartment than a hotel. We were so sick of eating on the run during our travels it was great to sit down to a home cooked meal and a bottle of wine. Close to Santa Lucia park, the historic Lastarria district and Santa Lucia markets, (a great place to buy lapis lazuli.) A supermarket metres away and walking distance to so many other places of interest. And it was quite inexpensive without being down market. We would definitely stay here again.
Verified Hotels.com guest review

4/10 Fair

Better off staying somewhere else.
As many other reviews say, check-in is a little bit of a challenge. You get to the front desk of the building, but this is an apartment building, not really a hotel. So then you wait for a hotel staff member to come down, you go up to their office, then have to go to your room. Not a big deal, but just slow. Don't expect much information or service from the building's front desk. The room I had needed a lot of work and a major cleaning. The rug on the floor was nasty. Big shag rug that is designed to catch lots of dirt and it was doing a good job. No telling how long it had been since it was last cleaned. There was a small, single extra bed under the staircase leading up to the upper floor with the main bedroom. The white cover on the bed showcased all of the dirt falling off the open stairs - those needed to be cleaned, too. Lots of chipped and peeling paint in the ceiling of the bathroom. Only one bulb and it was rather dim in there. Also, don't stay in this "hotel" if you don't like the heat. There's no air conditioning. Having a kitchen was a nice idea, but it was minimally stocked so cooking was going to be rather difficult without investing money in certain necesities (pots, pans, etc). Just cheaper to eat out. However, the location is great. Lots of really cool neighborhoods nearby and the best stuff Santiago has to offer is within walking distance.
Verified Hotels.com guest review

6/10 Good

Good value
Good place at a great price
Verified Hotels.com guest review

6/10 Good

For the Budget Traveler that wants a good place h
No complaints. Housekeeping only comes in and changes the sheets every 3 days and they don't clean but overall, it is a good value and I will be back again.
Verified Hotels.com guest review

6/10 Good

Great location; Check-in a Hassle
I've stayed in all kinds of properties all over the world, and I have to say that the check-in here was more than a bit convoluted. Since it's a residential apartment building, your first stop with the attendant at the front desk, who makes you wait awkwardly with your bags until a mysterious agent comes to fetch you and take you upstairs to an office in an entirely different tower. I then had to find my room in a third tower. There is little continuity in the process, and you have a sense of disorientation. I will say that everyone involved was pretty polite, at least. The room was great - nice little kitchen, big couch and a comfortable king bed. All good space. The bathroom was fine - great water pressure, especially - but I had a few qualms: the shower head didn't fit into its holder, so it had to be balanced there precariously. The white towels had been washed, but they had lost their brightness, so you had the feeling of using a dirty towel even when you weren't. I'm used to a little inconvenience. It's the price you pay to stay cheap in good neighborhoods, and this was definitely a solid hotel in a really great location in centro with a lot of walkable options. But without language skills and a sense of adventure - or if you're in a hurry - I wouldn't take this one on.
Verified Hotels.com guest review

6/10 Good

Centrally located
We found the following things wrong with the hotel: No Air Conditioning. Just one fan. No Central Heating. Just one electric heater. Tub does not have a non slipping mat. Maids do not provide service on Sundays.
Verified Expedia guest review

8/10 Very good

Good service, great location
Everything was good, some of the furniture could use upgrading, but the apartment overall was incredibly spacious and the views from the balcony superb. Highly recommended.
Verified Hotels.com guest review

8/10 Very good

Apart-Hotel in the Heart of Lastarria
Bang for your buck in the heart of Lastarria, bustling neighborhood in Santiago. The studio was immaculate and fully equipped with state of the art appliances. This is a residential building complex with apart-hotel agencies, you'll have to speak with your agent once you check-in at concierge.
Verified Hotels.com guest review

6/10 Good

Good accommodation but...
Central location, easy access and good security. Towels not provided in bathroom and on follow up the situation was not rectified. Had to purchase towel !! While I would recommend hotel for fellow travellers due to location, it would be wise to check facilities and ensure shortcomings are pointed out to staff.
Verified Expedia guest review

2/10 Poor

terrible...
Customer service so poor that the phone number on their website doesn't't even work. Do not stay here. You have been warned.
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE
I saw it in one other review, but thought it was a mistake. We booked and paid for 2 rooms at Lastarria Suites. We were going to be 1 day behind schedule, so we called the hotel. We tried several times, but all of the phone numbers were bad. We finally got the email address and sent them an email telling them of the situation. They gave us a good phone number and we called again to tell them we would be late. They said "no problem, we will wait for your late arrival." When we got in at 1AM from a long flight and cab ride, they told us they gave our rooms away and they could not help us. There was no room for discussion. DO NOT STAY HERE!
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
The hotel is very close to Santa Lucia and Plaza de Armas, and is part of a condominium complex with other renters/owners. The apartment itself was very comfortable and roomy, the kitchen was great. Hotel check was a little confusing, but basically you give your name at the main desk at the entry and they call up to the hotel staff, who come down to get you. Sounds like a hassle, but it really wasn't, and they were very helpful. This is not your typical dedicated hotel, but if you want a comfortable place to stay right in the heart of Santiago it is great. The only down side is the center courtyard gets a bit noisy on saturday night, but we just turned on a fan and were fine.
Verified Hotels.com guest review

8/10 Very good

Value for money apartment.
Central to most locations. Redirected from front desk to the office in another tower, but all very functional in the end.
Verified Expedia guest review

4/10 Fair

not suitable for business travellors
if you are staying for business - then avoid this hotel.Facilities are ok for leisure stays, but if you need reliable internet, room service or other services - stay away
Verified Hotels.com guest review

10/10 Exceptional

Upscale one bedroom apt with good wifi
Really nice apartment in a good location. Wifi was fast and reliable, kitchen had everything we needed, and the apartment was even cleaned daily like a hotel. Prior to this we stayed at Mela Blu Apts which is the same one bedroom apt type of deal but the wifi never worked and management wasn't great. This place is a lot better. Highly recommended.
Verified Expedia guest review

10/10 Exceptional

un lugar céntrico, agradable, buena vista panoramica.
17-night trip
Verified Expedia guest review

8/10 Very good

Günstige Unterkunft im centrum. Guter Ausgangspunkt für Stadtbesichrigungen . Die Straße vor dem Hotel ist heruntergekommen, dafür ist u Bahn nicht weit weg .
A, 1-night trip
Verified Expedia guest review

2/10 Poor

Não gostei
O banheiro estava com cheiro muito ruim, quarto super escuro, sacada suja ...
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Decepcionante
Não tem limpeza diária, o chuveiro ou não esquentava ou esquentava ao ponto de não conseguir tomar um banho, os funcionários da recepção são extremamente grosseiros e mau educados, tudo que se é perguntando tem uma má resposta ou eles pedem pra nos informarmos com quem é o responsável pelo aluguel do quarto. As fotos não são iguais ao apartamento foi oferecidos.
Andreya, 6-night trip
Verified Expedia guest review

8/10 Very good

bien dans l'ensemble j'ai passé un super séjour
Séjour de quelques jours appart hotel assez bien propre confortable je suis satisfaite de mon choix il est bien placé pour visiter santiago
encarnacion, 4-night family trip
Verified Hotels.com guest review