2/10 Poor
15 October 2024
Avoid!
Booked for a week, left within 24hrs, others were also doing the same whilst we were checking out, all with hygiene, health & safety and noise complaints. Room initially looked big, floor clean & just dated, had no crockery pans etc to cook with but someone did bring to room couple hours later. Then found creatures in the bed, which made us pull sheets off & found disgustingly stained mattresses, pillows stained, someone let themselves in room whilst we were in bed at night, balcony was filthy, do not expect to be able to sleep if your rooms are anywhere near reception as normal entertainment starts early eve at reasonable level then 9ish onwards increases to mix of singing/karaoke dance music etc full volume to 2am. Manager was abrupt & told me no, none of it had happened on raising in morning- until I showed her pictures/videos. She initially blamed a bar down the road for noise (that had a band on but we couldn’t hear it) then said well it’s legal to have it until 1.30am. Attempt to change rooms was to move us to a room that someone was still in at that point so we left. There is a nice place to eat across the road though and further bars takeaways on the same street worth a visit.
Lisa
Lisa, 7-night trip
Verified Hotels.com guest review
