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Best Western Hotel du Mucem

3.0 star property
Step into this vibrant hotel where you can indulge in shopping therapy or enjoy easy access to nearby attractions. With round-the-clock business center support and snacks at your fingertips.

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Photo gallery for Best Western Hotel du Mucem

Lobby
Comfort Room, 1 Double Bed, Non Smoking
Daily full breakfast (EUR 14.50 per person)
Lobby
Lobby
Overlooking the Grand Port Maritime de Marseille, Best Western Hotel du Mucem offers an inviting stay with a shopping mall on site and dry cleaning/laundry services. Enjoy convenient amenities like a 24-hour business center, snack bar/deli, in-room WiFi, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • 24-hour room service
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Bath or shower
  • Premium bedding
The current price is NZ$171
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hydromassage showerhead
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hydromassage showerhead
Free bottled water
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002

What's nearby

  • Old Port of Marseille - 4 min walk
  • Les Terrasses du Port - 7 min walk
  • Museum of European and Mediterranean Civilisations - 13 min walk
  • Le Panier - 14 min walk
  • Grand Port Maritime de Marseille - 19 min walk

Getting around

  • Marseille - Provence Airport (MRS) - 25 min drive
  • Arenc Le Silo Tram Station - 18 min walk
  • Arenc Euroméditerranée Station - 18 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 20 min walk
  • Joliette Station - 5 min walk
  • Jules Guesde Station - 11 min walk
  • Désirée Clary Metro Station - 15 min walk

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Brasserie de la Joliette - ‬4 min walk
  • ‪Le Hippie Chic - ‬4 min walk
  • ‪White Rabbit - ‬3 min walk
  • ‪Café le Major - ‬1 min walk

About this property

Best Western Hotel du Mucem

Best Western Hotel du Mucem puts you a short five-minute drive from Old Port of Marseille and Grand Port Maritime de Marseille. Also, Velodrome Stadium and Prado Beach are within a short drive. The property is only a short walk to public transportation: Joliette Station is 5 minutes and Jules Guesde Station is 11 minutes.

Languages

English, French

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 8 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 1 ft (EUR 30 per day); discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Hydromassage shower head
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 30 per day (1 ft away)
  • Parking height restrictions apply

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

Are pets allowed at Best Western Hotel du Mucem?

Yes, pets are welcome, with a maximum weight of 8 kg per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Hotel du Mucem?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Best Western Hotel du Mucem?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What's the area around Best Western Hotel du Mucem like?

Best Western Hotel du Mucem is in 2nd Arrondissement, a short 5-minute walk from Joliette Station and 4 minutes' walk from Old Port of Marseille.

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Best Western Hotel du Mucem Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice place
Jean, 2-night trip

10/10 Exceptional

A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Richard, 1-night trip

10/10 Exceptional

Abdallah and the other staff went above and beyond to make our visit excellent.
1-night trip

10/10 Exceptional

Great location and comfortable
Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Phil, 3-night trip

6/10 Good

Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
François, 2-night trip

10/10 Exceptional

This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Pamela, 2-night trip

8/10 Very good

Close to many attractions
Elizabeth, 3-night trip

10/10 Exceptional

Excellent location, very nice staff.
Isabel Marques de, 1-night trip

10/10 Exceptional

Very good. Staff was friendy
Miguel, 1-night trip

10/10 Exceptional

Hotel was very clean and great to get to public transport or walking to vieux port
Corri, 3-night trip

8/10 Very good

Convenient to the centre, comfy bed and parking nearby
Carol, 1-night trip

10/10 Exceptional

Good location and price
The hotel was great for the value and in a location close to a lot of points of interest. The staff was friendly and helpful and I would stay there again and recommend it to others.
gary, 1-night trip

8/10 Very good

Water pressure in bathroom wasn’t great, but good location, quiet area
Hannah, 2-night trip

10/10 Exceptional

Good location and quality. Friendly staff.
Rhys, 3-night trip

8/10 Very good

Very helpful staff
4-night trip

8/10 Very good

Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Frankie, 3-night trip

10/10 Exceptional

Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Hessel, 4-night trip

6/10 Good

Smell and loud. Not the best area.
Dylan, 1-night trip

10/10 Exceptional

Clean room, functioning Air conditioner in very hot conditions, polite and helpful staff
Mary, 1-night trip

10/10 Exceptional

Staff friendly and helpful at all times. Good location for walking to the main places or catching public transport to other areas. Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all. Good places to eat nearby and a beautiful view of the Major from the balcony!
Rebecca, 4-night trip

8/10 Very good

The Air Conditioning broke, but the staff quickly fixed it.
Karl, 1-night trip

8/10 Very good

I enjoyed walking to the hotel as it has a perfect view of the Cathedrale La Major. The single room is small but the perfect size in my opinion - not too small. The room is perfectly cleaned everyday and coffee, tea, and biscuits are replenished too. Very close to restaurants, sights, and trains/buses. The reception could do a bit of an upgrade thought. Very helpful staff at the reception.
2-night trip

2/10 Poor

We booked two rooms for two nights The lift was out of order so we had to use the stairs We were on the second floor so that’s four flights up winding staircase with extremely dangerous step out because of the door opening inward :on you so you have to step down : and then to find at the second floor the magnetic card key doesn’t work so my wife goes down to reception ( I have asthma so I was already completely out of breath) and again the magnetic card key malfunctions. That evening coming back from the restaurant same problem hiking up four flights to have the key malfunction again Next day the elevator is still not working and the magnetic key doesn’t work AGAIN so the receptionist actually climbed the stairs with us to check that we were not complete morons and didn’t know how a magnetic card works And AGAIN the magnetic key malfunctions ! Now I am beginning to wonder if we are spending our entire vacation in a winding staircase…!!!!!
Jean, 2-night trip

8/10 Very good

Simple, convenient hotel
The room was spacious, recent and clean. We couldn't get a double bed which is a shame. The hotel is at the edge between a very nice neighborhood and a much less nice one, but the entrance was located on a nice street. It was a good surprise that we had views to the cathedral from the window. Lights were flickering in the room. Got locked out of the room as the lock ran out of battery. Cleaning stuff there away my toiletry items.
3-night trip

8/10 Very good

Stéphane, 2-night trip