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Casa de los Arcangeles

3.5 star property
Zona Centro hotel with spa and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa de los Arcangeles

Premium bedding, down duvets, memory-foam beds, individually decorated
View from room
Reception
Interior
Breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Parking available
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Sauna
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Concierge services
  • Wedding services
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Living room
  • Terrace
  • Garden

Room options

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The price is NZ$315
includes taxes & fees
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About the area

Map
C. Cuauhtemoc No.4 Centro Historico, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Plaza 31 de Marzo - 2 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Santo Domingo Handicraft Market - 4 min walk
  • Mesoamerican Museum of Jade - 4 min walk
  • Café Museo Café - 5 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sensaciones de Chiapas - ‬2 min walk
  • ‪El Caldero - ‬1 min walk
  • ‪Jack - ‬1 min walk
  • ‪Las Pichanchas - ‬1 min walk

About this property

Casa de los Arcangeles

Enjoy your visit to San Cristóbal de las Casas with a stay at Casa de los Arcangeles. Guests can visit the spa to indulge in massages, aromatherapy or Ayurvedic treatments, and San Gabriel serves breakfast. Other highlights at this Colonial hotel include a sauna and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • Piano
  • Full-service spa
  • Sauna
  • Colonial architecture

Room amenities

Home comfort

  • Heating

Sleep well

  • Down duvet
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Garden
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishes and utensils
  • Blender

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

San Gabriel – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 907

Renovations and closures

This property is closed from 10 November 2024 to 9 November 2026 (dates subject to change).
The property is closed between 1 April and 16 April.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts cash.

Also known as

Boutique Casa de los Arcangeles
Boutique los Arcangeles
Hotel Boutique Casa de los Arcangeles
Hotel Boutique los Arcangeles
Hotel Boutique Casa los Arcangeles San Cristobal de las Casas
Hotel Boutique Casa los Arcangeles
Boutique Casa los Arcangeles San Cristobal de las Casas
Boutique Casa los Arcangeles
Casa de los Arcangeles Hotel
Hotel Boutique Casa de los Arcangeles
Casa de los Arcangeles San Cristóbal de las Casas
Casa de los Arcangeles Hotel San Cristóbal de las Casas

Frequently asked questions

Is Casa de los Arcangeles currently open?
This property is closed from 10 November 2024 to 9 November 2026 (dates subject to change).
Are pets allowed at Casa de los Arcangeles?
Sorry, pets aren't allowed.
Is parking offered on site at Casa de los Arcangeles?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Casa de los Arcangeles?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Casa de los Arcangeles?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 907. Contactless social distancing and check-out are available.
What is there to do at Casa de los Arcangeles and nearby?
Casa de los Arcangeles has a spa.
Are there restaurants at or near Casa de los Arcangeles?
Yes, there's an on-site restaurant, San Gabriel.
Does Casa de los Arcangeles have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Casa de los Arcangeles like?
Casa de los Arcangeles is in Zona Centro, a short 2-minute walk from Plaza 31 de Marzo and 3 minutes' walk from San Cristóbal de las Casas Cathedral.

Casa de los Arcangeles Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Perfect place to stay in San Cristóbal
I have no complaints about this hotel. It was really great and ended up looking better in person than in the pictures. Very nicely decorated and a friendly staff is always a plus!
Verified Hotels.com guest review

10/10 Exceptional

A boutique gem in San Cristobal!
We spent four wonderful nights in this quiet yet convenient location. The staff were delightful and always willing to help. The room was beautiful and spotlessly clean.
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay here!
Great 2-night stay, and perfect for relaxation. Lovely buffet breakfast served in the central area right outside our hotel room. This hotel is situated within a block walking distance to the plaza and other amazing walking streets. The hotel is beautifully furnished in the older colonial style with beautiful wooden doors and amazing architecture. Very quiet (only 8-9 rooms) and conducive to sound sleep even though it's in the heart of the city. We thoroughly enjoyed our time there.
Verified Hotels.com guest review

10/10 Exceptional

Centrally located hotel with good breakfastd/wi
Nice place, centrally located in the most hip area of the city. Walking distance to nearly everything. Well managed hotel and very friendly/accommodating staff
Verified Hotels.com guest review

8/10 Very good

E excellent location
Walking distance from everything and everywhere.delicious breakfast and friendly staff.mattress hard as a rock and the toiletries very cheap quality.
Verified Expedia guest review

10/10 Exceptional

Perfect in center of city
Excellent front desk help. Always friendly.
Verified Hotels.com guest review

6/10 Good

Lovely Hotel with Booking Problems Unsettled
This is a lovely older hotel ideally located in San Cristobal. However, we had problems with our check-in. We did not get the room that we booked: king bed, private terrace and a fireplace. We even showed them the pictures that the hotel had posted online and they claimed that they were not told that we wanted that room all the while that was the only room shown. So be sure to follow up with the hotel directly - they told us that the room we booked cost more and was also not available. They would not even give us a complimentary breakfast for our trouble. The woman who works at the front desk in the mornings was very apologetic, but the evening clerk was rude. We did not even get our complimentary welcome cocktail. The other staff were very kind and pleasant. Hotels.com was very accommodating and made it up to us!
Verified Hotels.com guest review

4/10 Fair

Not as expected
Completely empty. Staff not helpful. Required a 1000 pesos deposit for "incidentals" but the clerk didn't know how to refund it. Definitely do not recommend.
Verified Expedia guest review

10/10 Exceptional

Nice hotel
My wife and I were very pleased with the hotel. It was very clean, and in a convenient location. The staff were very helpful. The hotel was very quiet, especially after the restaurant closed down. The restaurant served very good food and excellent coffee. We have been to San Cristobal several times, and we plan to stay at this hotel in the future.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Gorgeous hotel, no airport shuttle
Gorgeous hotel, GREAT location, excellent service with one important exception: advertised airport shuttle doesn’t exist. One of the oldest colonial buildings in SC, it is in the historic district, walking distance to everything. Nicely appointed room and bathroom (#2 described well by another reviewer). Plenty of hot water, great shower head, very comfortable bed. So grateful for the electric room heater! About four of seven rooms are arranged colonial-style around the dining area set in an inside courtyard, gorgeously appointed, filled with natural light. Beautiful common areas: reading room, store, back garden patio. Limited but delicious breakfast included in our discounted price (50% off) for Feb 27-28. Great staff! Very helpful, friendly. Noise from nightlife and dining area never woke us but ear plugs are advisable. The shuttle was one reason I chose this hotel. I confirmed it by phone with hotels.com. Airport taxi charged a premium (700 pesos) because it was midnight. I showed the manager a print out where it is promised. She said they had no shuttle. I asked for reimbursement of the difference (200 pesos) between what I paid and what was promised. Instead, we were offered a taxi to the airport for the advertised price but that, too, fell through. I told the staff and am still waiting to hear from the manager. I recommended the management address this but I still see it on hotels.com as of 3/11/14. Also, no slippers or bathrobe are provided as promised.
Verified Hotels.com guest review

10/10 Exceptional

highly recommend tho shuttle falsely advertised
Beautiful hotel, GREAT location, excellent service except advertised shuttle from Tuxtla Gutierrez airport doesn’t exist. In historic district, close to everything, in the heart of the action. Presumably one of the oldest colonial buildings in the city. Nicely decorated room and bathroom, plenty of hot water, great shower head. Very comfortable bed. So grateful for the electric room heater! Of some seven rooms total, about four on first floor arranged (colonial-style) around a beautiful, inside courtyard which is the dining area, gorgeously appointed, filled with natural light. Beautiful common areas: reading room, store, back patio with potted plants. Limited but delicious breakfast included. Great staff! All very helpful, friendly. Noise from nightlife and dining area never woke us. If you’re a light sleeper, take ear plugs. The shuttle was a main reason I chose this hotel. I confirmed it by phone with hotels.com. Taxi charged a premium because it was midnight. I told the manager, showing a print out where it is promised. She said they had no shuttle. I asked for reimbursement of the difference of what I paid the taxi and what was promised. Instead, I was offered a taxi to the airport at the advertised price when I left. The hotel management and/or hotels.com need to address this and other minor discrepancies in what is promised on the website such as slippers and a bathrobe provided in the room. Makes me hesitant to use hotels.com, again.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Small city hotel close to the central square
well located basic hotel that's on for a short stay. Rooms are sober with a noisy minibar. The bathroom is small and no bathtub. Breakfast wasn't great and the published price for breakfast wasn't respected. Overall the hotel is "ok".
Verified Expedia guest review

2/10 Poor

The staff attempted to Blackmail me.
Checked in and it was a clean room. I am not fluent in Spanish, but was waiting on a friend who was, and while waiting the front desk person was trying to tell me something I couldnt comprehend. When my friend came and translated, the employee was trying to tell me I had to pay a 5000 peso deposit cash that I would recieve back when I left? When asked why his response was "politics". I said no and spent the remainder of my trip paranoid of repercussions of not playing ball. I checked out a day early.
Verified Expedia guest review

8/10 Very good

Great location, nice decor, lack tour information
We stayed for a couple of nights and had a very comfortable and aesthetic experience. The room was comfortable, the staff was willing to do anything or get anything the hotel did not have to offer itself. Decor is great. took lots of pictures. Location is perfect for anything in san cristobal. The only critique is that they neither had local maps to help newcomers find their way around nor were very savvy in helping their clients findf excursions or tailored activities. Instead we depended on a local taxi driver who offered to take us to wonderful places and see things that local people know about. Hotel reception staff could improve in this aspect. The restaurant staff need no improvements. they were all about service and giving a great experience.
Verified Expedia guest review

8/10 Very good

La ubicación es buena y las instalaciones están bonitas, pero el agua caliente nunca salió, el estacionamiento está un poco lejos, las almohadas son muy duras y el servicio de buffet no estaba funcionando aunque pues si estás en san Cristobal hay muy buenos lugares para comer 😁
1-night romance trip
Verified Expedia guest review

6/10 Good

Lo bueno y lo malo
Lo malo: las almohadas muy poco cómodas, los productos de limpieza como jabón y shampoo de muy mala calidad. Lo bueno: excelente ubicación, su personal no puede ser mejor. El ambiente agradable.
julio cesar, 4-night trip
Verified Hotels.com guest review

6/10 Good

Muy bien localizado
No tiene Restaurante adecuado a las necesidades. Son solo desayunos y no te "invita" a desayunar ahí, muy solo y desalmado
4-night trip
Verified Expedia guest review

8/10 Very good

Hotel con excelente ubicación
El personal es excelente muy amables todos y dispuestos a ayudar. El restaurante tiene buena comida pero solo tienen servicio de desayuno. Las habitaciones son grandes y limpias, lo malo es que son muy frias y el colchón es algo duro, hace falta mejores cobijas y almohadas para que la estancia sea excelente. La ubicacion es perfecta muy centrica. Es un hotel muy bonito
pam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Agradable y romántico
Todo excelente, la atención es muy buena las camas cómodas y limpias
2-night trip
Verified Expedia guest review

8/10 Very good

MUY BUEN HOTEL, BIEN UBICADO, COMODO, EL DESAYUNO RICO EN EL HOTEL.
DARLEN, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Claudia, 2-night romance trip
Verified Hotels.com guest review