The location of the hotel was quite good to use as a base to explore the city. The price and quality were in good balance although there were some issues. First the negatives: There was massive construction next to the hotel during my stay. Obviously they can't do anything about that. There also wasn't a steady shower temperature, which was a bit frustrating. There were long black hairs on my bed and floors when I came in, which didn't give a good first impression. There were quite a few homeless people nearby the hotel at night, but I can't say I ever felt unsafe. (and that's the case in many other cities too) There was a note that the hotel wouldn't take responsibility for stolen goods, which didn't make me feel happy about leaving my laptop there. There was only a tiny safe in the room but it was pretty useless and would cost an extra 1 euro per day. The bathroom was quite small and dated. The positives: The staff was friendly and helpful. Room service cleaned and tidied daily. I actually slept really well there, even without having to use the available airco. The breakfast was pretty good and one of the cafeteria exployees was super friendly, Miguel I believe? In Portugal customer service is often lacking so he was quite refreshing. The hotel itself is also quite nice and charming. I also used the hotel laundry service which was excellent. Overall, I would recommend the hotel.