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1 room, 2 adults

Arabian Bay Resort - Bukit Gambang Resort City

3.5-star3.5 stars
Bukit Gambang Resort City, Gambang, Pahang, 26300, Malaysia

Family-friendly resort in Gambang with water park and safari
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • If you all want to stay to this hotel please bring a long your barth towel. Hotel not…Oct 1, 2020
  • Spacious room. Suitable for family.Feb 9, 2020

Arabian Bay Resort - Bukit Gambang Resort City

  • 2 Bedroom Suite
  • Studio Suite

What’s around Arabian Bay Resort - Bukit Gambang Resort City

Landmarks

  • Gambang Water Park - 8.5 mi / 13.8 km
  • Kuan Ti Kong Chinese Temple - 5.3 mi / 8.5 km
  • Dagun - 6.3 mi / 10.2 km
  • Bukit Gambang Safari Park - Wild Savannah - 8.8 mi / 14.2 km
  • Bukit Tanjung Putus - 13.6 mi / 21.8 km
  • Pulau Tanjung Putus - 14.7 mi / 23.6 km
  • Sungai Pandan Waterfall - 15.6 mi / 25 km
  • Telok Batu Sadin - 17 mi / 27.3 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 18 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 546 rooms

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
There is no front desk at this property. Safari park hours are Tuesday-Sunday 1-9 PM; Friday-Sunday and public holidays 10 AM-9 PM. Closed on Mondays, except during holiday weeks. Water park hours are Monday, Wednesday, and Thursday 11 AM-6 PM; Friday-Sunday and public holidays 10 AM-6 PM. Closed on Tuesdays, except during holiday weeks. AA Park hours are Tuesday-Sunday, morning session: 8:30-11:30 AM and afternoon session: 4:45-7:45 PM. Closed on Mondays, except during holiday weeks.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite valet parking (MYR 50 per day)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Waterslide
  • Water park access (surcharge)
  • Arcade/game room
Working away
  • Meeting rooms
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Separate dining area
  • Number of living rooms
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Arabian Bay Resort - Bukit Gambang Resort City’s small print

Also known as

  • Arabian Bay Bukit Gambang City
  • Arabian Bay Resort - Bukit Gambang Resort City Resort Gambang
  • Arabian Bay Resort Bukit Gambang Resort City
  • Arabian Bukit City
  • Arabian Resort Bukit Resort City
  • Arabian Bay Resort Bukit Resort City
  • Arabian Bay Bukit City
  • Arabian Bay Bukit Gambang City
  • Arabian Bay Resort - Bukit Gambang Resort City Resort
  • Arabian Bay Resort - Bukit Gambang Resort City Gambang

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 50 per day

Rollaway beds are available for MYR 53.0 per night

Buffet breakfast is offered for an extra charge of MYR 38 for adults and MYR 23 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arabian Bay Resort - Bukit Gambang Resort City

  • Does Arabian Bay Resort - Bukit Gambang Resort City offer free cancellation for a full refund?
    Yes, Arabian Bay Resort - Bukit Gambang Resort City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arabian Bay Resort - Bukit Gambang Resort City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arabian Bay Resort - Bukit Gambang Resort City?
    Yes, there's free self parking.
  • Is there a pool at Arabian Bay Resort - Bukit Gambang Resort City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Arabian Bay Resort - Bukit Gambang Resort City?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Arabian Bay Resort - Bukit Gambang Resort City?
    You can check in from 3 PM - 5 PM. Check-out time is noon.
  • Are there restaurants at or near Arabian Bay Resort - Bukit Gambang Resort City?
    Yes, there's an onsite restaurant. Nearby restaurants include Restoran Marina Ikan Bakar (6.6 mi).
  • Is airport shuttle service offered by Arabian Bay Resort - Bukit Gambang Resort City?
    Yes, an airport shuttle is available. The charge is MYR 100 per vehicle roundtrip.
  • What is there to do at Arabian Bay Resort - Bukit Gambang Resort City and nearby?
    Have fun during the warmer months with activities such as archery. Additional recreation onsite includes a safari and hunting. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a waterslide and an arcade. Arabian Bay Resort - Bukit Gambang Resort City also has a garden.

Recent reviews

Good 7.0 From 33 reviews

Very good 8.0
A package with the water park and safari park ticket is awesome!
my2 night family trip
Good 6.0
Never staying here again!
Not a maintained place. The room has issues even with opening the EM lock! The whole area was not even made to be a hotel. Room cleaning service and rubbish collection services utilise the same pathetic, slow lift as guests! Safari Park was pretty pathetic too!
Ivan, sg1 night family trip
Good 6.0
The floor is wet during check in .... overall ok
RAMLAH, my1 night family trip
Very good 8.0
The staff are very nice and helping. The buildings are well maintained but certain area left un-managed. The room condition is a bit expensive for the price. floor not mopped clean. Dust everywhere in the room, balcony not cleaned. I guess there's bed bugs too coz my kids and I got red itchy bumps on our skin when wake up in the morning.
Fateem, my1 night family trip
Very good 8.0
This properties good for family trip.
my2 night family trip
Good 6.0
Dispointed with "eco green" which was apply to bed sheet and towel
Seri, my2 night family trip
Good 6.0
Not recommended
Overall.... Not so good. Not so guest-friendly frontdesk staff. Hotel walkway, lift lobby and lift soooo dirty, dusty, full of stains, ciggarette butts etc.
Azrin, my1 night family trip
Good 6.0
Need some improvement for hotel service!!!
when check in we encounter bad habit, some of the guest smoking nearby hotel lift. I am having my children expose to the smoke. I really hate that, even though we have warn them, they just ignore me. on daylight, the hotel did swith off the corridor lamp. walkway to the room is too dark,I do recommend the hotel should switch on the walkway lamp because it is really dark. I do request non smoking room, but the hotel give me the room for smoker.. they also put ashtray in my room. I really disappointed with this. nothing warn me about this hotel do keep deposit in cash. they do not prefer to use credit or debit card... another minus point there.. you should warn me about this in your hotel description. luckyly I do prepare some cash money because of ticket to safari park. this hotel os close to water park and safari park. the safari got alot of animals, and it do have lot of event there.. almost every one hour they do prepare live show.
Ahmad Raffie, my1 night family trip
Fair 4.0
The room aircon is poor. And the pillow cover and bedsheet is so dirty.
Lee, my1 night business trip
Exceptional 10.0
Service good
my3 night trip

Arabian Bay Resort - Bukit Gambang Resort City