When visiting Crawley, Trivelles Waterhall Country Hotel - Gatwick is a great choice to consider. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (GBP 7.00 per day)
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Services
Front desk (limited hours)
Facilities
1 building/tower
Built in 1800
Garden
Picnic area
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Heating
Electric kettle
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (on request)
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 10.99 per person
Late check-out can be arranged for an extra charge
Parking
Uncovered self-parking costs GBP 7.00 per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Waterhall Country House
Waterhall Country House Crawley
Waterhall Country House Hotel
Waterhall Country House Hotel Crawley
Waterhall Country House, Gatwick Hotel Crawley
Trivelles Waterhall Country Hotel Gatwick Crawley
Trivelles Waterhall Country Hotel Gatwick
Trivelles Waterhall Country Gatwick Crawley
Trivelles Waterhall Country Gatwick
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Crawley
Trivelles Waterhall Country Hotel - Gatwick Crawley
Country House Trivelles Waterhall Country Hotel - Gatwick
Waterhall Country House
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Country House
Frequently asked questions
Does Trivelles Waterhall Country Hotel - Gatwick offer free cancellation for a full refund?
Yes, Trivelles Waterhall Country Hotel - Gatwick does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Trivelles Waterhall Country Hotel - Gatwick?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Trivelles Waterhall Country Hotel - Gatwick?
Yes. Self-parking costs GBP 7.00 per day.
What are the check-in and check-out times at Trivelles Waterhall Country Hotel - Gatwick?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Contactless social distancing and check-out are available.
What is there to do at Trivelles Waterhall Country Hotel - Gatwick and nearby?
Trivelles Waterhall Country Hotel - Gatwick has a picnic area and a garden.
Trivelles Waterhall Country Hotel - Gatwick Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Stayed the night before my flight with my boyfriend. Service was great. Out dated but cute and quaint. One of the rooms smelt a little musty so we asked to switch and they gave us multiple rooms to choose from.
Kayla
Kayla, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 December 2024
A bit cold and noisey
I needed somewhere near Gatwick and this was very reasonable, no problems with checking in, very friendly. However as the evening came I found the room quite cold, didn't see a radiator or anything, so I enquired at reception and was told there was an electric heater in the cupboard in the room, when I turned it on (it was an electric fan heater) I found it very noisy but it did warm the room up. I did manage to get some sleep but eventually had to turn heater off, I then was awakened by what I think was the oil heating (I think the boiler must have been right beside my room) turning on every 15/20 minutes.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
A cheap choice for an early flight from Gatwick
A cheap and cheerful option when flying from Gatwick airport. A little of the main routes it was still easy to get into Crawley and to get to the airport in about 10 minutes. Was under the flight path of the airport but this was not a significant disruption. Would use again. (The car park was free to hotel guests)
Keith
Keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Best staff
The receptionist saved us more than once, so sweet and professional and the rooms were quaint
Ceirra
Ceirra, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 September 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Bed was hard and uncomfortable
Alan
Alan, 1-night trip
Verified Expedia guest review
8/10 Very good
20 September 2024
Nice place
Michael
Michael, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
4/10 Fair
20 September 2024
The hotel was outdated and seemed old and eary. Bed was squeeking.
nick
nick, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Xiangdong
Xiangdong, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
12 September 2024
Friendly staff on arrival, sadly the room was in a poor state of repair. A socket was hanging off the wall exposing the wires, (though was partially hidden by a wardrobe), the bathroom light was stuck on and the walls were grubby, chipped, and in dire need of a coat of paint as was much of the gloss work.
However, the room was comfortable and the servicing team had clearly done as best a job as possible as the surfaces were clean and dust free.
During my stay there was some shouting in the small hours of the morning, and the hotel is situated directly under the flight path near the end of the runway at Gatwick so noise is to be expected both from early rising guests to get flights and the the jet engines - the price paid for such a close vicinity to the airport.
The grounds were well kept and it was a pleasure to look out onto the lawn first thing.
Andy
Andy, 1-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
First time staying at Trivelles greeted by reception staff who were fantastic, very friendly knowledgeable and easy to approach. I would primarily return as the customer service i recieved was far better than i expected. Although so close to Gatwick it is incredibly noisy, but have booked my second stay due to mainly the staff, however i would expect it to be priced a little cheaper as there are no amenities and is very basic
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Lovely to have this oldie worldie property within striking distance of Gatwick
David
David, 1-night trip
Verified Expedia guest review
4/10 Fair
22 August 2024
Cheap built and maintained and not nice
No bar so can’t get any drinks of any sort
No food
Very cheaply done up and maintained
Owners are rude
In the middle of nowhere
Will not stay again
simon
simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 August 2024
Booked the executive suite but it didn't have any of the facilities advertised. Supposed to be a kitchenette but every single cupboard was empty. One rancid smelling fridge, a kettle, a microwave. No plates, cups, cutlery, stovetop. A mouldy teacup was left in the breakfast area for the duration of our stay. Bed was comfortable though there were stains on the pillows and towels. Directly in flight path so noisy, but you might enjoy the view. Garden looked great, just wish they had some chairs out there
Gemma
Gemma, 1-night romance trip
Verified Expedia guest review
8/10 Very good
8 August 2024
Mohammed
Mohammed, 2-night trip
Verified Expedia guest review
2/10 Poor
28 July 2024
Manager
kojo
kojo, 1-night trip
Verified Expedia guest review
6/10 Good
25 July 2024
The rooms were nothing like on the website.
Ian
Ian, 2-night trip
Verified Expedia guest review
2/10 Poor
23 July 2024
To much noise.
Hotel is cheap and crap. Very basic. Dirty. I stayed there 4 nights for business trip and regret it. My room never been cleaned up in all entire time. Towels never been exchanged. Wals dirty, marks on the bed sheets, spiders and spider webs everywhere. Bed was hard and uncomfortable. I could hear my neighbours in the next rooms. Hotel very close to Gatwick airport what means that you can hear every single plane flying around - really noisy. Breakfast- if you lucky you will get one, very basic- cereal with cold milk and long term croissants... i do not recommend it for a business trip.
Staff very lovely. Nice view from the window.
Sylwia
Sylwia, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
21 July 2024
Would have liked a later breakfast - breakfast finished at 9am on Sunday especially given checkout was 11am but overall good value for money
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 July 2024
Near Crawley
Friendly welcome upon arrival.Bed was comfortable. Room and bathroom clean. Let down by decoration in both bathroom and bedroom with indentation to walls in bedroom and peeling painwork in bathroom
Julian
Julian, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
Not very impressed
Would not stay here again.
The room was shabby and dusty.
Breakfast was very basic.