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Comfort Gardens

3.0 star property
Nairobi guesthouse with outdoor pool and restaurant

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Photo gallery for Comfort Gardens

Garden
Fridge
Front of property
In-room safe, soundproofing, free WiFi, bed sheets
Interior
Nestled in Gigiri, Comfort Gardens Guesthouse offers a serene escape with a coffee shop and bar on site. Unwind at the outdoor pool or stroll through the lush garden, while enjoying free in-room WiFi and convenient dry cleaning services. Previous guests rave about their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Air conditioning
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$161
includes taxes & fees
31 May - 1 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

In-room safe, soundproofing, free WiFi, bed sheets

Executive Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Fan
Hairdryer
Private bathroom
Rainfall showerhead
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Fridge

Studio

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Bathroom

Executive Suite

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Cozy Stead

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 15 reviews
The price is NZ$224
includes taxes & fees
31 May - 1 Jun
Cozy Stead
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About the area

Map
No 34, UN Cresent, P.O. Box 1813, Nairobi, 00621

What's nearby

  • Village Market - 5 min walk - 0.5 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Two Rivers Mall - 3 min drive - 2.6 km
  • Westgate Shopping Mall - 6 min drive - 4.8 km
  • Sarit Centre - 6 min drive - 5.2 km

Getting around

  • Nairobi (WIL-Wilson) - 31 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 44 min drive
  • Syokimau Station - 41 min drive
  • Nairobi Station - 44 min drive
  • Syokimau SGR Railway Station - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬1 min walk
  • ‪Artcaffe - ‬4 min walk
  • ‪Karel T Lounge - ‬4 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Comfort Gardens

Comfort Gardens offers a great location, putting you within a 15-minute walk of United Nations Office at Nairobi. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 9:00 AM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 3900 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 10 costs KES 2500 (one-way)

Pets

  • Pets are allowed for an extra charge of KES 2500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Comfort Gardens
Comfort Gardens Guest House
Comfort Gardens Guest House Nairobi
Comfort Gardens Nairobi
Comfort Guest House
Comfort Gardens - Kenya Hotel Nairobi
Comfort Gardens House Nairobi
Comfort Gardens House
Comfort Gardens Guesthouse Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Nairobi
Comfort Gardens Guesthouse
Comfort Gardens Guesthouse Nairobi

Frequently asked questions

Is there a pool at Comfort Gardens?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Comfort Gardens?

Yes, pets are welcome. There's a charge of KES 2500 per pet, per night.

Is parking offered on site at Comfort Gardens?

Yes, there's free self parking.

Is an airport shuttle service offered by Comfort Gardens?

Yes, an airport shuttle is available. The charge is KES 3900 per person one-way.

What are the check-in and check-out times at Comfort Gardens?

Check-in start time: 9:00 AM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Comfort Gardens?

No, this guest house doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.

What is there to do at Comfort Gardens and nearby?

Comfort Gardens has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Comfort Gardens?

Yes, there's an on-site restaurant.

What's the area around Comfort Gardens like?

Comfort Gardens is a short 13-minute walk from United Nations Office at Nairobi and 5 minutes' walk from Village Market.

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Comfort Gardens Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Perfect for our needs, attentive staff, lovely grounds and close to village Market.
8-night trip

10/10

Staff is fantastic. Grounds are pretty, hotel is a bit dated but great value for money. Very conveniently located adjacent to Village Market mall. They also arrange safaris.
7-night trip

8/10

This was a nice small hotel and staff were great. Breakfast had a buffet with many selections. Very close to Village mall and many embassies. The one downfall was size of rooms for a family.
1-night trip

10/10

Very, very safe
1-night trip

2/10

It was too expensive for what was provided. I made the huge mistake of booking through Expedia. I originally did so to get my visa not knowing it was non refundable. When I realized I was paying twice what I should have I tried to cancel and the hotel refused to cancel without penalty. I would not return to this property nor use Expedia again to get a hotel booking. I felt cheated and it impacted my entire experience. Non refundable is a terrible policy. My family runs a bnb in the US and we allow people to cancel if something comes up and they can’t make it. I felt cheated having overplayed for a property where the internet did not work well and it colored my entire experience.
4-night trip

6/10

I am sorry to say this, but I was turned off even before I arrived. In the ride to the hotel, the driver (sent by the hotel) passed us a phone because the front desk wanted to speak to us to tell us we would be moved to a "sister property" and then moved to the hotel we actually booked the next morning. Very odd way to handle a "reservation", but I suspect it is not unusual for Kenya, because this happened to other people I know, at other hotels (including the much-ritzier Trademark). When you have been travelling for 24 hours and are tired and stressed about the work you have to do in the following days, this is not what you want to hear. In this case, we adamantly refused and were given the rooms we booked. There was no explanation and no apology. This has never happened to me before, and I found this really unacceptable.
8-night trip

10/10

6-night trip

8/10

8-night trip

4/10

1-night trip

8/10

4-night trip

10/10

Pleasant and quiet hotel/guesthouse. Rooms are simple and clean. Staff very kind and helpfull. Nice hanging out in garden.
2-night trip

8/10

2-night trip

10/10

5-night trip
This review was submitted before 2018 and has not been verified.

8/10

I was welcomed with fresh watermelon juice when I checked in. What a nice surprise. Staff was totally wonderful. Every single person I encountered went out of their way.
3-night trip
This review was submitted before 2018 and has not been verified.

8/10

like the proximity to Village Market. Very quiet with attentive staff
This review was submitted before 2018 and has not been verified.

8/10

One night stay, Very comfortable room, lovely balcony.
This review was submitted before 2018 and has not been verified.

10/10

Nice hotel with nice garden. Not your typical boring sanitized international chain hotel. Walking distance from the UN.
This review was submitted before 2018 and has not been verified.

6/10

Nedgånget hotell som en gång låg i ett lugnt område. Servicen från personalen alltför varierad - somliga var oerhört professionella och vänliga, andra tvärtom. Hård säng, ont om varmvatten. Här bor man bara om man absolut måste vara i detta område - som ligger nära FN och många ambassader.
This review was submitted before 2018 and has not been verified.

2/10

I was disappointed in this hotel, the service was very bad and there were too many problems in my room. I had booked and paid for a studio room, but the hotel provided me a standard room. I tried to ask for a refund since a standard room is much cheaper than a studio room, but the Manager of the hotel was very unkind and did not want to solve this issue. In addition, the wifi did not work for the first two days and after that the wifi was working every now and then. The shower was not working for the first day. As a conclusion, this hotel is far too expensive compared to the quality and service of the hotel. The only good thing is the location.
This review was submitted before 2018 and has not been verified.

8/10

Attractive location and friendly staff at this fairly basic hotel with limited restaurant facilities, but a decent pool.
This review was submitted before 2018 and has not been verified.

2/10

Very dissapointing. Price range completely not in line with comfort, quality and services offered
This review was submitted before 2018 and has not been verified.

6/10

This hotel is comfortable without being special. The room and bathroom were small, but adequate. However; the room and comfort would benefit by having tea and coffee making facilities in the room. It is conveniently located to the Village market for food and shopping (10 minute walk).
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

6/10

This was basically a "good enough" place. Hard bed, small bathroom, but very good location if you need to get to UNON or Village Market. Nice staff.
This review was submitted before 2018 and has not been verified.

2/10

I am here on a short term visit to UN. The Hotel was chosen by the UN and almost all the guests were visitors to the UN like me. The Hotel is actually a fair walk from the UN and not as close as advertised. Food is very basic and quite overpriced for what you get. the room was clean and the staff reasonably polite although I suffered similar problems to other reviewers. They tried to charge me twice and only relented when I produced my Hotes.com receipt and were not very attentive or guest friendly. The hotel in any other location would not be more than £50 per night, there are far far better and cheaper alternatives a relatively short distance away. Whilst the UN gives them all their business they will continue to overcharge and deliver less than satisfactory service.