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Dolphin Suites

3.0 star property
Bugolobi hotel with spa and outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dolphin Suites

Exterior
Exterior
Indoor wedding
Select Comfort beds, in-room safe, laptop workspace, rollaway beds
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The price is NZ$160
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Double or Twin Room, Non Smoking

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking

Select Comfort beds, in-room safe, laptop workspace, rollaway beds

Deluxe Single Room, Non Smoking

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Plasma TV
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is NZ$173
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Princess Anne Drive, Plot 36, Kampala, 256

What's nearby

  • Embassy of the United States - 8 min drive
  • The Acacia Mall - 8 min drive
  • Makerere University - 8 min drive
  • Mulago National Specialized Hospital - 9 min drive
  • Rubaga Cathedral - 11 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 66 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Royal Oak - ‬15 min walk
  • ‪Thrones - ‬11 min walk
  • ‪Banana Bar - ‬13 min walk
  • ‪Bamboo Nest Bar and Restaurant - ‬13 min walk
  • ‪Cafesserie - ‬15 min walk

About this property

Dolphin Suites

Enjoy your visit to Kampala with a stay at Dolphin Suites. Guests can indulge in deep-tissue massages at the spa, and local and international cuisine is served at Dolphin Resto, which is open for breakfast, lunch and dinner. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar and a 24-hour health club.

Languages

English, French, Hindi, Swahili

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 20
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Shopping centre shuttle*
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Access to nearby health club

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Washer and dryer

Sleep well

  • Turndown service
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • 20 bathrooms
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages and Thai massages.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Dolphin Resto – This poolside family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 197500 per vehicle (one-way)
  • Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for UGX 10.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Dolphin Suites Hotel
Dolphin Suites Hotel Kampala
Dolphin Suites Kampala
Dolphin Suites Kampala
Dolphin Suites Hotel Kampala

Frequently asked questions

Does Dolphin Suites offer free cancellation for a full refund?
Yes, Dolphin Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dolphin Suites?
Yes, there's an outdoor pool.
Are pets allowed at Dolphin Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Dolphin Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by Dolphin Suites?
Yes, an airport shuttle is available. The charge is UGX 197500 per vehicle one-way.
What are the check-in and check-out times at Dolphin Suites?
Check-in start time: 11:00 AM; check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out are available.
What is there to do at Dolphin Suites and nearby?
On-site recreation at Dolphin Suites includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dolphin Suites also has a 24-hour health club, a sauna and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Dolphin Suites?
Yes, Dolphin Resto offers local and international cuisine, pool views and poolside dining.
Does Dolphin Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Dolphin Suites like?
Dolphin Suites puts you in Bugolobi, in the heart of Kampala. Popular attractions include Embassy of the United States, which is 8 minutes away by car.

Dolphin Suites Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
JOHN, 2-night trip
Verified Expedia guest review

6/10 Good

Room for Improvement
Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel with potential to be better
Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Edward, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Sanjay, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and quiet
Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Tracy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
2-night trip
Verified Expedia guest review

6/10 Good

Just okay
The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Value just outside of busy Kampala
Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.
Verified Hotels.com guest review

8/10 Very good

Okay
It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Diana, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

Cockroaches, stale breakfast. The positive was wifi fast
1-night trip
Verified Expedia guest review

2/10 Poor

Not recommended-Unreliable booking
When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
kevin, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

disappointing
I don't know how it is possible this property had such a good rating. overwhelming smell of urine, small bed, not clean, noisy
Verified Hotels.com guest review

8/10 Very good

Solid three star with little improvements needed.
Nice property. Quiet. Need to have own transport or be willing to walk and catch a motorcycle taxi. Service at breakfast and lunch was a little lacking. Noise between rooms was bad. I woke up at 5am two days because of the snoring in the room next to me. One balcony is for two rooms so they are not private. Solid three star.
Verified Hotels.com guest review

10/10 Exceptional

Very Impressed :-)
I have stayed at 7 different 3 star hotels in Kampala and this is the first hotel that I would go back to. The meals were delicious and staff were so friendly and accommodating. They specially prepared eggs and bacon for breakfast (upon my request) and it was exactly how I like it and at no extra charge (could have buffet as well). They can put a refrigerator in your room on request. The rooms are refurbished and very clean and comfortable. There is plenty of hot water and the air conditioner works well. The wifi speed is great, too. The surrounding gardens are lovely and make you feel like your miles away from the bustling city, yet your only minutes from shops, restaurants and attractions. I would definitely recommend this hotel and will be staying there again very soon.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

How to Disappoint
Take a hotel in a great location, with a pool, owned by one of the big luxury chains in Uganda, and somehow make it a disappointment Bugalobi is very convenient for the city, and the area is quiet and pretty. Close by and within a walk you have the Village Mall, with Java coffee and a range of useful shops. The hotel is also quiet and pretty with a pool. All good. And the Indian food at the hotel is a real plus However, due to a particular management style prevalent in Uganda, the management and the staff do not get on, and therefore the customer experience gets lost in the middle. So don't expect anything in this hotel to be done with you in mind. The front desk staff are distinctly unfriendly, and deliberately slow. Rooms are cleaned in a uniquely inefficient way leaving them unusable for most of the day without towels or sheets. The pool is there but only 2 or so of the twenty recliners will have cushions. No towels. On - and someone on the staff loves cricket. certainly not Uganda's or their guests favorite sport. Nevertheless, its on all the time and is usually the channel that works on the tv, when the others do not. Sometimes its on two channels simultaneously. Not so important, but indicative of the approach where the staff focus on their own preferences first. So if you love cricket, Indian food, and have a generally high tolerance for sulky staff - this is the place. My second visit, and I can't see myself returning.
Verified Expedia guest review

8/10 Very good

Dolphin Suites
This is a very nice hotel, a little dated, but still in good condition. Room had an outdoor balcony which was pleasant in the afternoon or evening. Staff and service at hotel were excellent. One complaint: WiFi was very slow. Also, there were insufficient electrical outlets for the devices a modern day traveler typically carries.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Had a great holiday...
I had an excellent and comfortable stay at Dolphine Suits. The staff were friendly and the food and breakfast was very good as well. The hotel is reasonably priced and is located in a good quiet neighbourhood, surronded by good choices of restuarants and shopping mall. The hotel also has a lovely swimming pool.
Verified Hotels.com guest review