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Grand Jatra Hotel Pekanbaru

4.5 star property
Luxury hotel in Pekanbaru with 3 restaurants and spa

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Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
Children's activities
Grand Superior Room
Grand Executive Suite | Living area
Grand Junior Suite | Living area
Experience the luxury of Grand Jatra Hotel Pekanbaru in the heart of the business district. Unwind with a swim-up bar, rejuvenate at Club Arena Spa with Ayurvedic treatments and aromatherapy, or dine al fresco at one of three on-site restaurants serving Asian cuisine. The helpful staff has left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free babysitting
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Business centre

For families (6)

  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is NZ$72
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Electric kettle
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Grand Superior Room

Grand Superior Room

Grand Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Electric kettle
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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8.4 out of 10, Very good, 97 reviews
The price is NZ$108
includes taxes & fees
27 Mar - 28 Mar
Novotel Pekanbaru
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About the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116

What's nearby

  • Pekan Baru Mall - 1 min walk
  • Great Mosque of An-Nur - 12 min walk
  • Riau University - 4 min drive
  • Ciputra Seraya Mall - 5 min drive
  • SKA Mall - 7 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanhollano Bakery - ‬1 min walk
  • ‪Sate Bundo Kanduang Pekanbaru - ‬4 min walk
  • ‪Kimteng senapelan plaza Lt. II - ‬2 min walk
  • ‪Restaurant Anom - ‬3 min walk
  • ‪RM Kota Buana - ‬6 min walk

About this property

Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru is a great choice for a stay in Pekanbaru. You can visit the spa to be pampered with massages, body scrubs or aromatherapy, and Bellagio Restaurant, one of 3 restaurants, serves Asian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a sauna.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free babysitting

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bellagio Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine.
Enoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar – On-site lobby lounge.
Asian Barbecue – This restaurant specialises in barbecue and is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is there a pool at Grand Jatra Hotel Pekanbaru?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Grand Jatra Hotel Pekanbaru?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Jatra Hotel Pekanbaru?

Yes, there's free self parking.

Is an airport shuttle service offered by Grand Jatra Hotel Pekanbaru?

Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.

What are the check-in and check-out times at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Grand Jatra Hotel Pekanbaru and nearby?

Grand Jatra Hotel Pekanbaru has 2 outdoor pools and 2 bars, as well as a spa and a steam room.

Are there restaurants at or near Grand Jatra Hotel Pekanbaru?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and pool views.

What's the area around Grand Jatra Hotel Pekanbaru like?

Grand Jatra Hotel Pekanbaru is in the heart of Pekanbaru, a short 1-minute walk from Pekan Baru Mall and 12 minutes' walk from Great Mosque of An-Nur.

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Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
4-night trip

4/10 Fair

My toilet was flooded with water. Drainage was stuck
Chang Ming, Carey, 4-night trip

10/10 Exceptional

Lili, 3-night trip

2/10 Poor

DENI, 2-night trip

6/10 Good

Franky, 1-night trip

4/10 Fair

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Mario, 1-night trip

6/10 Good

Stephen, 7-night trip

6/10 Good

그냥 로컬호텔
출장이니까 숙소로 잡았을 뿐입니다
Sang shop, 1-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

Zulfa, 2-night trip

10/10 Exceptional

EUN JU, 4-night trip

10/10 Exceptional

Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
KU MOHD HAZIZAM, 2-night trip

8/10 Very good

Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
3-night trip

8/10 Very good

Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
6-night trip

8/10 Very good

The location is very convenient
1-night trip

8/10 Very good

3-night trip

2/10 Poor

not prefer this hotel
4-night trip

6/10 Good

- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
Abdul, 2-night trip

8/10 Very good

Ho Riyadi, 1-night trip

8/10 Very good

Overall stay - I enjoyed
Good and near to amenities.
Nandprasad, 1-night trip

10/10 Exceptional

Jimmy, 1-night trip

10/10 Exceptional

Jimmy, 1-night trip

10/10 Exceptional

Worth the price and all you need
Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
Nhan, 1-night trip

4/10 Fair

Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
TAN, 1-night trip

8/10 Very good