41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000
What's nearby
Phuket Weekend Market - 9 min drive - 7.0 km
Ratsada Pier - 9 min drive - 4.6 km
Bangkok Hospital Phuket - 12 min drive - 9.9 km
Limelight Avenue Phuket - 13 min drive - 7.2 km
Patong Go-Kart Speedway and Phuket Offroad Fun Park - 15 min drive - 9.2 km
Getting around
Phuket (HKT-Phuket Intl.) - 57 min drive
Airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Free shopping centre shuttle
Restaurants
Starbucks (สตาร์บัคส์) - 5 min drive
Chester's Coffee - 6 min drive
Prego by the Beach - 4 min drive
MIX Lounge - 4 min drive
Monkey Bar - 5 min drive
About this property
The Nchantra Pool Suite Phuket
At The Nchantra Pool Suite Phuket, you can spend time at the beach enjoying beach umbrellas, yoga and sunloungers, plus you'll only be within a 10-minute drive of Phuket Weekend Market. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and a steam room. Offering a beachfront location, The Bay Restaurant serves international cuisine and is open for breakfast, lunch and dinner. A rooftop terrace and a bar/lounge are other highlights, and apartments offer nice touches such as rainfall showerheads and dressing gowns.
Languages
Chinese (Mandarin), English, German, Russian, Thai, Turkish
At a glance
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Property amenities
Beach
On the beach
Beach towels
Beach sunloungers
Beach umbrellas
Pool/Spa
Outdoor pool
Umbrellas
Sunloungers
Steam room
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Cruise terminal shuttle (surcharge)
Free shopping centre shuttle
Limo/town car service
Family friendly
Children stay for free (see details)
Babysitting (surcharge)
Restaurants on site
The Bay Restaurant
Kitchen
Fridge (full size)
Stovetop
Oven
Coffee/tea maker
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 350 for adults and THB 170 for children
1 restaurant
1 bar
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Rainfall shower head
Towels provided
Free toiletries
Slippers
Hairdryer
Dressing gowns
Entertainment
42-inch LED TV with satellite service
Pool or billiards table
DVD player
Outdoor areas
Furnished patio
Rooftop terrace
Terrace
Barbecue
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Soundproofing
Tile flooring in room
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Luggage storage
Blackout curtains
Iron/ironing board (on request)
Free newspapers (reception)
Banquet hall
Free bottled water
Location highlights
Near the ocean
Near the sea
Near the boardwalk
Things to do
Fitness centre
Outdoor pool access neaby
Health club access nearby
Fitness facilities nearby (free access)
Yoga classes on site
Beach yoga on site
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Boat tours nearby
Snorkelling nearby
Rafting nearby
Golf nearby
Mountain biking nearby
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
53 rooms
3 floors
9 buildings
Built in 2012
Individually decorated
Special features
Dining
The Bay Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: THB 5000
New Year's Eve (31 December) gala dinner per child: THB 2500 (from 4 to 11 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 170 for children
Airport shuttle service is offered for an extra charge of THB 6 per vehicle (one-way)
Cruise ship terminal shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for THB 2000.0 per day
Airport shuttle for children between the ages of 1 and 6 costs THB 2 (one-way)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada
Frequently asked questions
Is there a pool at The Nchantra Pool Suite Phuket?
Yes, there's an outdoor pool.
Are pets allowed at The Nchantra Pool Suite Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Nchantra Pool Suite Phuket?
Yes, there's free self parking.
Is an airport shuttle service offered by The Nchantra Pool Suite Phuket?
Yes, an airport shuttle is available. The charge is THB 6 per vehicle one-way.
What are the check-in and check-out times at The Nchantra Pool Suite Phuket?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at The Nchantra Pool Suite Phuket and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a steam room and a garden. The Nchantra Pool Suite Phuket also has access to a nearby health club.
Are there restaurants at or near The Nchantra Pool Suite Phuket?
Yes, The Bay Restaurant offers al fresco dining, international cuisine and ocean views.
Does The Nchantra Pool Suite Phuket have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does The Nchantra Pool Suite Phuket have any outdoor private spaces?
Yes, each apartment features a furnished patio.
The Nchantra Pool Suite Phuket Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
1 November 2024
Not as shown in photos
Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 August 2024
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation.
We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Manjur
Manjur, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Benjamin
Benjamin, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
15 March 2020
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Verified traveller
8-night family trip
Verified Expedia guest review
8/10 Very good
1 January 2020
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Ryan
Ryan, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2019
Nice spacious rooms with balcony and rooftop view.
Art
Art, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 December 2019
Nutty
Nutty, 2-night trip with friends
Verified Expedia guest review
6/10 Good
16 November 2019
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
11 October 2019
Peeyush
Peeyush, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2019
Hitesh Motichand
Hitesh Motichand, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 July 2019
Michael
Michael, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2019
Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 June 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
6 May 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
5 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
16 April 2019
Anatoly
Anatoly, 4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2019
Spacious, on the private beach, serene.
Well designed
(Except new added structure; it blocks good view)
Verified traveller
4-night trip with friends
Verified Expedia guest review
8/10 Very good
4 April 2019
staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful .
trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive.
Pool area .. need to update sun parsols and put small tables along side of beach sunlounges.
overall good experience
Verified traveller
6-night family trip
Verified Ebookers guest review
10/10 Exceptional
30 March 2019
Very good and nice wonderfull place everything perfect
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 March 2019
Absolutely beautiful....secluded, great food, awesome service
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 March 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
24 November 2018
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 August 2018
Quiet resort with beautiful sunset views
The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place.