Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Bukittinggi, West Sumatra, Indonesia
1 room, 2 adults

Novotel Bukittinggi, Bukittinggi, Indonesia

3.5-star3.5 stars
Jalan Laras Datuk Bandaro, Bukittinggi, West Sumatra, 26115, Indonesia

3.5-star hotel in Bukittinggi with spa and outdoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
WiFi
Good internet service
Wellness Area
Wellness & sports facilities could be improved

Novotel Bukittinggi, Bukittinggi, Indonesia

from NZ$68
  • Deluxe Room, Mountain View
  • Deluxe Room
  • Deluxe Room, Mountain View
  • Deluxe Room
  • Superior Room

What’s around Novotel Bukittinggi, Bukittinggi, Indonesia

Landmarks

  • Jam Gadang - 3 min walk
  • Taman Bundo Kanduang Park - 9 min walk
  • Mount Singgalang - 9.9 mi / 16 km
  • Ambun Tanai Park Square - 13.2 mi / 21.2 km
  • Puncak Lawang - 13.7 mi / 22 km
  • Mushalla An Nur H. M. Said - 18.6 mi / 29.9 km
  • Bayur Central Mosque - 19.7 mi / 31.8 km
  • Masjid Ummul Qura - 19.8 mi / 31.9 km

Getting around

  • Padang (PDG-Minangkabau Intl.) - 76 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Free bicycles on site
  • Pool umbrellas
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10093
  • Conference space size (meters) - 938
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Dining

Sianok Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Novotel Bukittinggi, Bukittinggi, Indonesia’s small print

Also known as

  • Hills Bukittinggi Managed Accor
  • Novotel Bukittinggi Bukittinggi
  • Novotel Bukittinggi Hotel Bukittinggi
  • Hills Managed Accor
  • Hills Managed Accor Hotel
  • Hills Managed Accor Hotel Bukittinggi
  • Novotel Bukittinggi Hotel
  • Novotel Bukittinggi
  • Bukittinggi Novotel
  • The Hills Bukittinggi Hotel Bukittinggi
  • Novotel Bukittinggi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Bukittinggi, Bukittinggi, Indonesia

  • Does Novotel Bukittinggi offer free cancellation for a full refund?
    Yes, Novotel Bukittinggi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Bukittinggi?
    Yes, there's free self parking.
  • Is there a pool at Novotel Bukittinggi?
    Yes, there's an outdoor pool.
  • Are pets allowed at Novotel Bukittinggi?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novotel Bukittinggi?
    You can check in from 2:00 PM to 6:00 PM. Check-out time is noon.
  • Are there restaurants at or near Novotel Bukittinggi?
    Yes, there's an onsite restaurant that serves international cuisine.
  • Is airport shuttle service offered by Novotel Bukittinggi?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 25 reviews

Very good 8.0
Overall pleasant stay
Spent 5 nights. Overall good. First room was bad - things were falling apart - cabinet door, tv remote and bathroom fixtures. Asked for a room change the next day; service staff was very accommodating and kept in touch with me while I was out to confirm the room change. Second room was fine. Courteous staff, genuine and warm. Food quality can be improved.
Choong Yew, sg4 night business trip
Very good 8.0
Home in bukittinggi west sumatra
Amazing location next to heart of BukitTinggi
id1 night romance trip
Exceptional 10.0
Re Union at Novotel Bukit Tinggi
Nice trip balik Kampuang
Azam Mutaqqin, my2 night family trip
Very good 8.0
Very nice building with heritage local charm but in sore need of TLC for maintenance and spruce up.
Sandra, us1 night family trip
Very good 8.0
Good hotel with great staff.
We liked this hotel and the excellent staff are doing a good job at improving the place since it became Novotel. The building is quite colonial in design and a nice refuge from busy Bukittinggi. The breakfast is really very good and worth paying for an inclusive package. The rooms were comfortable but could do with a facelift but the price is quite reasonable overalll. Nice garden and pool area which the largely Indonesian clientele didn't appear to use much. The weekend in house music entertainment was a bit loud and could be heard in the room. However, would recommend the overall experience in an island where mid priced comfort is hard to come by.
gb1 night romance trip
Very good 8.0
A very pleasant stay.
Novotel seem to have taken over this hotel in the recent past and are doing a good job at trying to improve it. Firstly the staff are very good. Pleasant and helpful and well trained they made s good impression throughout our stay. The room was fine and well turned out if a bit old fashioned and in need of a makeover. Breakfast is excellent. A large buffet in pleasant open surroundings with efficient and helpful staff. The swimming pool is good and the garden area pleasant. We had both pretty well to ourselves. The downside is the fact that many rooms are around a central atrium which can be noisy. The road is also a bit on the noisy side if your room faces it. Overall however, a good stay and we have booked a return visit already.
E, gb1 night romance trip
Exceptional 10.0
Very good
Ibrahim, us4 night romance trip

Novotel Bukittinggi, Bukittinggi, Indonesia

Is the description of this property not correct? Tell us