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Hilton Mexico City Santa Fe

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Samara Shops

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Executive lounge
Executive lounge
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is NZ$225
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Double or Twin Room, 1 Bedroom

50-inch LED TV with cable channels, TV, iPod dock

Junior Double or Twin Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

JW Marriott Hotel Mexico City Santa Fe

Pool
Spa
Airport transfer
Parking available
9.2 out of 10, Wonderful, (620)
The price is NZ$272
includes taxes & fees
27 Dec - 28 Dec
JW Marriott Hotel Mexico City Santa Fe
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About the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • Samara Shops - 1 min walk - 0.0 km
  • Expo Santa Fe Mexico - 11 min walk - 1.0 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 19 min walk - 1.7 km
  • KidZania Santa Fe - 5 min drive - 3.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 46 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 26 min drive
  • Tultitlan Lecheria Station - 26 min drive
  • Santa Fé Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪La Imperial - ‬1 min walk
  • ‪Mercado Gourmet - ‬1 min walk
  • ‪Chili's - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe features a rooftop terrace and puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madera, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 260 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 34 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • On-site self-parking (MXN 150 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (7363 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)

Food and drink

  • Microwave
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Madera – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 0 per stay (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately MXN 375 to 375 for adults and MXN 190 to 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2100 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per day
  • Pets are allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay)

Parking

  • Self-parking costs MXN 150 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hilton Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Mexico City Santa Fe?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of MXN 900 per pet, per stay, and there's also a deposit of MXN 2000 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Mexico City Santa Fe?
Yes. Self-parking costs MXN 150 per day. Electric car charging is available.
Is an airport shuttle service offered by Hilton Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2100 per vehicle return.
What are the check-in and check-out times at Hilton Mexico City Santa Fe?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Mexico City Santa Fe and nearby?
Hilton Mexico City Santa Fe has 3 bars and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hilton Mexico City Santa Fe?
Yes, Madera offers international cuisine and garden views.
What's the area around Hilton Mexico City Santa Fe like?
Hilton Mexico City Santa Fe is a short 11-minute walk from Expo Santa Fe Mexico and 15 minutes' walk from Parque La Mexicana.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Eli, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location for business only, not fun.
The service was prompt, friendly and great. The bartender Martin was an amazing bartender, excellent recommendations and the best margaritas and Mezcalito. It is close to a supermarket which was amazing to have nearby. The bad: The hotel has a jacuzzi on the 15th floor. We tried to use it two times with no luck. First time we were told it has to be requested to turn on because of how little it is used. Then a couple days later we asked to have it turned on, but when we got there it was not. They warmed the water but no bubbles, the jets were not on. It was cold while we waited 15 mins after asking a second time and nothing. Also online they promote the Alchemist as a Thursday through Sunday hotspot with dj. Upon arriving on Wednesday night the front desk said only Saturday night. Shame on Hilton. Update the site if that is seasonal. This drops the quality of the stay. The room comfort is great but would not stay there again.
Lisa, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice, but you get what you pay for.
My husband and I always come to Santa Fe (CDMX) for a staycation on our anniversary. While you do expect rooms that are a little subpar when getting a good deal, and although the quality of the service and of the room in general were as expected, we were a bit disappointed to see that our room was more of a shoebox than anything else. A bit constricted space-wise, and simply not what we had been offered before. Also, if it were evident that the hotel was filled to capacity, I would understand, but we saw but one other guest during our stay at least in the evening. We were the only ones for dinner (fantastic food, I must say), so it was clearly not necessary to give us what is probably one of the lowest rated rooms in the house. Also, don’t offer a king sized bed if you’re not going to provide it. This is a queen I am writing from, no doubt. So, mostly, thank you, but just a tiny bit disenchanted.
Enrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location and surrundings are very important for me
Enrique, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Shantal, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Edward, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Monica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent facilities, decoration, and staff. Specially Ms Sandra was very welcoming, professional and polite.
Benny, 5-night family trip
Verified Expedia guest review

8/10 Very good

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very safe area, shopping center walking distance with many dining options.
Manuel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Tony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Los cuartos amplios
Gabriel, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

klotz, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eon Andre, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
lina, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great service
MARIA, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente place to stay in.
manuel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property safe and quiet
David, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Yaniv, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Celia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jean Carlos, 4-night trip
Verified Expedia guest review