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Ambassador Hanoi Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Ambassador Hanoi Hotel & Spa

Minibar, in-room safe, desk, iron/ironing board - Ambassador Hanoi Hotel & Spa (Hanoi)
Minibar, in-room safe, desk, iron/ironing board - Ambassador Hanoi Hotel & Spa (Hanoi)
Interior detail - Ambassador Hanoi Hotel & Spa (Hanoi)
Interior detail - Ambassador Hanoi Hotel & Spa (Hanoi)
Lounge - Ambassador Hanoi Hotel & Spa (Hanoi)
Located in the heart of Hanoi, Ambassador Hanoi Hotel & Travel offers a warm welcome with daily manager's reception and Marvel Spa treatments. Connect to WiFi, indulge in a meal at the restaurant or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Connecting rooms available
  • Parking available
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The current price is NZ$229
includes taxes & fees
7 Jan - 8 January 2026

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
Free bottled water
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Ambassador Suite Balcony

Minibar, in-room safe, desk, iron/ironing board

Ambassador Suite Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, iron/ironing board

Family Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
Free bottled water
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Connecting Room, City View

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Family Connecting Room, Terrace

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Or Twin Room

  • Sleeps 2

Executive Double Room with City View

  • Sleeps 2

Family Triple Room

  • Sleeps 3

Family Connecting Room With City View

  • Sleeps 5

Ambassador Suite with Balcony

  • Sleeps 2

Family Connecting Room, Terrace

  • Sleeps 5

Junior Suite With Terrace

  • Sleeps 3

Similar properties

Interior
Alisa Hotel & Spa
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 74 reviews
The price is NZ$81
includes taxes & fees
12 Dec - 13 Dec
Alisa Hotel & Spa
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About the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪mr Bay miền Tây - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu (Hàng Nón) - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Spa

Ambassador Hanoi Hotel & Spa puts you in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Also, Hanoi Old Town Night Market and Hanoi Opera House are a short five-minute drive away. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 3 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self-parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Ambassador Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Ambassador Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hanoi Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ambassador Hanoi Hotel & Spa?

Yes. Self-parking costs VND 3 per day.

Is an airport shuttle service offered by Ambassador Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.

What are the check-in and check-out times at Ambassador Hanoi Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Ambassador Hanoi Hotel & Spa and nearby?

Ambassador Hanoi Hotel & Spa has a spa.

Are there restaurants at or near Ambassador Hanoi Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Ambassador Hanoi Hotel & Spa like?

Ambassador Hanoi Hotel & Spa is a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Ambassador Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Building
Family friendly
Tours
Value
Bathroom
Transportation
Spa

Reviews

10/10 Exceptional

Amazing staff!!!! Well informed and extremely inviting.
Patrick, 1-night trip

10/10 Exceptional

Great stay!
connor, 2-night trip

8/10 Very good

The manager was very helpful and staff polite. We enjoyed our stay
Stephanie, 4-night trip

10/10 Exceptional

Everything !!! But above all , all the staff are very helpful and welcoming .. always ready to help .. fantastic breakfast with plenty of fresh fruits and also cooked eggs…. Ms Mai, customer service was incredibly helpful and attended to all my enquiries .. would definitely stay here again
Robert, 2-night trip

8/10 Very good

Nice place
Jack William, 2-night trip

8/10 Very good

Loved with terrace. Well maintained. Well located.
Mathieu, 4-night trip

10/10 Exceptional

The Manager was very helpful in booking excursions, and transport to airport. Breakfast had plenty of choices.
Ian, 2-night trip

2/10 Poor

We did not stay at Ambassador as the hotel texted us about its unavailability and suggested us to move to another nearby hotel. For this reason this review is not for Ambassador, and technically does not make sense when Ambassador reached out for reviews. The ratings we gave is for the hotel we eventually got moved to (Parklane Hotel) at 4 To Tich). Overall nothing bad but the hotel is about a 2.5 stars hotel.
Viet, 4-night trip

8/10 Very good

It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
Gerard, 3-night trip

8/10 Very good

Location X3! Hot & Cold running water in sink & shower. WiFi on all floors (when working). Clean for emerging country, they are happy to sell and book your tours. Friendly and helpful staff. Be sure to shop for the best price. Some rooms have NO windows. Pictures from room 501, large connecting room for 5, but one toilet and one shower.
Caleb, 7-night trip

8/10 Very good

Nice little hotel close to attracrions

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
Rikki, 2-night trip

2/10 Poor

The staff and the manager were very polite and helpful, but the room is nothing like the pictures on the post. Mold was all over the walls, and the place smelled musty , the TV didn’t work and we asked the manager to fix in once we checked in the room, she said she will send someone to check it out next day but never came, we stayed for 3 days and no one ever came through or we didn’t even bother to ask because we out most the day but my husband love to watch tv when we back to the room at night. The AC were leaking and water was everywhere and got though my suitcase. Just not what I experienced. They definitely need to do some cleaning at the hotel.
Alisa, 2-night trip

10/10 Exceptional

Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
stuart, 8-night trip

8/10 Very good

Good stayed in Ambassador

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
4-night trip

10/10 Exceptional

Very well located property and staff very kind. Only pain point is the lack of window in the room, air does not circulate propertly
luca, 2-night trip

10/10 Exceptional

We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
Michael, 1-night trip

10/10 Exceptional

Great location and special attention from staff. I strongly recommend this hotel.
Stephane, 2-night trip

8/10 Very good

Great location in the heart of old quarter. Super helpful and friendly staff
Viet, 2-night trip

4/10 Fair

Dislike.....room without window(all windows are blocked). Need to pay more (Us 15) to get a room with window. But finally the room with no tv ...out of order. The receptionist is so rude after the payment. She seems very nice before we pay... Bad feeling. Bad sound proofing, can heard the sound of the upstair people
Suk Man Abby, 4-night trip

10/10 Exceptional

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Bryan, 6-night trip

10/10 Exceptional

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Jean-Francois, 3-night trip

6/10 Good

Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
Julien, 2-night trip

10/10 Exceptional

Perfect hotel for groups and families

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Roshan, 3-night trip

8/10 Very good

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
Lyanne, 2-night trip

6/10 Good

Just close to 36 pho phuong
Trieu, 2-night trip