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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Golden Cyclo Hotel

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available
  • Free WiFi
36 Ha Trung Str, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000, Vietnam

4-star hotel with restaurant, near Hang Da Market
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities (free)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We were so grateful for the helpful and friendly staff who really went out, Jerry was…Nov 29, 2019
  • Great. Despite the bad time to travel due to the virus they went out of their way to…Mar 9, 2020

Golden Cyclo Hotel

from NZ$37
  • Standard Double Room
  • Junior Double, Quiet Street View
  • Balcony Double, City View
  • Family Room, City View
  • Standard Twin Room
  • Junior Twin Room, City View

What’s around Golden Cyclo Hotel

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 11 min walk
  • Ho Chi Minh Mausoleum - 19 min walk
  • St. Joseph's Cathedral - 8 min walk
  • Temple of Literature - 15 min walk
  • Hang Da Market - 4 min walk
  • Hanoi Old Town Night Market - 11 min walk
  • West Lake - 25 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 11 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pick-up*

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
  • Free bicycles on site
  • Hiking/biking trails on site
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch TV
  • Premium TV channels
Stay connected
  • In-room computer
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Golden Cyclo Hotel’s small print

Also known as

  • Cyclo Hotel
  • Golden Cyclo Hotel Hotel
  • Golden Cyclo Hotel Hanoi
  • Golden Cyclo Hotel Hotel Hanoi
  • Golden Cyclo
  • Golden Cyclo Hanoi
  • Golden Cyclo Hotel
  • Golden Cyclo Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for USD 590000.0 per night

Continental breakfast is offered for an extra charge of USD 250000 for adults and USD 150000 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Golden Cyclo Hotel

  • Does Golden Cyclo Hotel offer free cancellation for a full refund?
    Yes, Golden Cyclo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Golden Cyclo Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Golden Cyclo Hotel?
    Yes. Parking spots may be limited.
  • Are pets allowed at Golden Cyclo Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Golden Cyclo Hotel?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Golden Cyclo Hotel?
    Yes, there's an onsite restaurant that offers Vietnamese cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Red Bean Trendy Restaurant (3-min walk), Marvel Restaurant (3-min walk), and Net Hue (3-min walk).
  • What is there to do at Golden Cyclo Hotel and nearby?
    Have fun with onsite activities like cycling and hiking. Golden Cyclo Hotel also has a fitness center.

Recent reviews

Fabulous 8.6 From 250 reviews

Exceptional 10.0
The staff were exceptionally delightful and helpful, especially Jerry. Good walkability to many attractions, shopping, restaurants. Quiet. Comfortable room, having a printer in room was very convenient. All staff very attentive during breakfast service.
TerryGamble, ca1 night romance trip
Exceptional 10.0
Outstanding service
Amazing experience with exceptional service. Jerry goes above and beyond to ensure that all needs are met and is extremely attentive. Would definitely recommend this hotel and would love to come back if staying in Hanoi again. Jerry has outstanding local knowledge and speaks excellent English. Always greeted with a smile and enthusiasm. There is nothing that is too much trouble for Jerry. Thank you for a wonderful experience.
Jacinta, au1 night trip
Exceptional 10.0
Property was well located and the room was spacious and clean. Value for money. The staff were very friendly and helpful. We would be happy to stay here again
au1 night romance trip
Exceptional 10.0
The hotel was centrally located in the old quarter. The room was clean and the bed in my room was a little firm but that is just personal preference. The freshly made omelettes at breakfast were tasty. The staff were attentive at all times, Jeremy in particular was exceptional with his customer service. The staff were the difference between a good and excellent experience. Overall I would stay here again.
Steve, au7 night trip
Very good 8.0
Good location and room was nice size. Breakfast was very good. The only complaint was that the coffee was cold and not very nice. Value for money.
Paula, au2 night romance trip
Exceptional 10.0
Great breakfast. Good bed. Helpful & friendly staff
au1 night trip
Fair 4.0
The pictures are way nicer than the reality. Perhaps because I went for a standard room. It always felt a little dirty and had a weird smell. There were constantly loud noises in the hotel; be it the cleaners or people in the halls. The walls were very thin. I actually complained once because for an hour it sounded like chairs were being dragged across the floor above my room. I was told it was cleaners and would stop soon. The breakfast was the worst I had on my trip with a really strange selection. Was happy they at least had eggs. There was always a cleaner washing the floors during breakfast which was really off putting as there was a strong clinical smell while eating. My room itself didn’t have a window, so felt a little claustrophobic, and the air con didn’t work. I tried to order room service once (in the afternoon when I first arrived) and was told it was unavailable even though the manual said it was 24hour. The location was on the outskirts of the Old Quarter so it was 10-20 minutes walk from most areas you’d want to visit in the city. The staff were friendly.
TravelSheps, gb2 night trip
Exceptional 10.0
Happy Camper!!!
Jerry and the staff are absolutely amazing!! They always welcome me with very warm greetings. They are always readily available to address any concerns or questions I may have... I love this place!!! Thanks again and see you very soon!!!
Manuel, us1 night trip
Exceptional 10.0
Receptionist was extremely helpful and polite, nothing was hard for him. Thank you for nice experience
au3 night romance trip
Very good 8.0
I'm not a demanding traveler, the only requirement I have is that the hotel fulfills my three C's. Clean, Comfortable and Convenient. The Golden Cyclo Hotel provides this in addition to a 4th, Customer service. Their hotel staff are friendly and always wiling to provide assistance. The only issue I had was with the shower in our room, which took about 5 or so minutes for the hot water to kick in.
us3 night family trip

Golden Cyclo Hotel