Royal Regantris Cendana Formerly Royal Singosari

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Overview of Royal Regantris Cendana Formerly Royal Singosari

Royal Regantris Cendana Formerly Royal Singosari

3.5 star property
3.5-star hotel with restaurant, near Tunjungan Plaza

8.6/10 Fabulous

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
  • Laundry facilities
Map
Jl. Kombes Pol M Doeryat No.6, Surabaya, East Java, 60164
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Spa services
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 1 min drive

Getting around

  • Surabaya (SUB-Juanda) - 18 min drive
  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya Gubeng Station - 4 min drive

About this property

Royal Regantris Cendana Formerly Royal Singosari

When visiting Surabaya, Royal Regantris Cendana Formerly Royal Singosari is a great choice to consider. Guests can indulge in spa services and enjoy international cuisine at Cendana Resto, which is open for breakfast, lunch, and dinner. The comfortable beds and central location get good marks from fellow travelers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Stair-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Cendana Resto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 78000 for adults and IDR 40000 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cendana Surabaya
Hotel Cendana Surabaya
Cendana Hotel Surabaya
Cendana Hotel Surabaya Java
Royal Singosari Cendana
Cendana Premiere Hotel by Lariz
Royal Regantris Cendana Formerly Royal Singosari Hotel
Royal Regantris Cendana Formerly Royal Singosari Surabaya
Royal Regantris Cendana Formerly Royal Singosari Hotel Surabaya

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

8/10 Very good

Spacy room with wide bed and nice shower room
The hotel keeps their old spacy room which made my mother be able to stay comfortably since my mother is using wheel chair. The bed is wide and comfortable. The shower room is also spacy and the shower head is easy to be used. However, the elevator is a little small, so it was a bit difficult for us to get on the elevator with wheel chair. I like Cendana Hotel and I want to stay there again. It is being renovated now and I hope they do not change the room size and the shower room design /style. I hope they also think to make disabled and elderly or infants be able to stay in the hotel comfortably.
Verified Expedia guest review

10/10 Exceptional

Recomended this hotel !
I always stay here that I visit to Surabaya , cendana hotel near of tunjungan plaza mall and also wisata culinary of food. Good service excellent , cheap rate. I recomended this hotel for everyone. Fiendly stafff also and breakfast variety menu.
Verified Expedia guest review

8/10 Very good

Overall a good hotel.
The receptionist needs to acquire more knowledge about local places of interest for the benefit of tourists.
Verified Expedia guest review