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Mercure Hotel Heilbronn

Photo gallery for Mercure Hotel Heilbronn

Minibar, in-room safe, desk, blackout curtains
View from room
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Hotel Heilbronn

UNESCO Sustainable Travel Pledge

Mercure Hotel Heilbronn

4-star property
4-star hotel in Heilbronn with restaurant and bar/lounge

9.0/10 Superb

221 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Platz Am Bollwerksturm 2, Heilbronn, BW, 74072

Room options

About this area

What's nearby

  • Heart of Heilbronn

Getting around

  • Stuttgart (STR) - 48 min drive
  • Heilbronn Harmonie Station - 8 min walk
  • Heilbronn Sülmertor Station - 9 min walk
  • Heilbronn Central Station - 13 min walk
  • Heilbronn Theater S-Bahn - 3 min walk
  • Rathaus S-Bahn - 6 min walk
  • Heilbronn Technical School Center S-Bahn - 6 min walk

Restaurants

  • Falafel Beirut - 3 min walk
  • Waldhorn-Schenke - 3 min walk
  • Bachmaier - 3 min walk
  • Delphi - 3 min walk
  • ASIA & Long - 3 min walk

About this property

Mercure Hotel Heilbronn

Located near a train station, Mercure Hotel Heilbronn is a great choice for a stay in Heilbronn. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Heilbronn Theater S-Bahn is 3 minutes and Rathaus S-Bahn is 6 minutes.

Languages

Dutch, English, French, German, Italian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 8 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

On-site venue – restaurant.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self-parking costs EUR 8 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Heilbronn
Mercure Hotel Heilbronn
Mercure Hotel Heilbronn Hotel
Mercure Hotel Heilbronn Heilbronn
Mercure Hotel Heilbronn Hotel Heilbronn

Frequently asked questions

Does Mercure Hotel Heilbronn offer free cancellation for a full refund?
Yes, Mercure Hotel Heilbronn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Heilbronn?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Heilbronn on 17 February 2023 start from NZ$150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Heilbronn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Heilbronn?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day.
Is parking offered on site at Mercure Hotel Heilbronn?
Yes. Self-parking costs EUR 8 per day. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Mercure Hotel Heilbronn?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Hotel Heilbronn?
Yes, there's an on-site restaurant. Nearby restaurants include Delphi (3-min walk), ASIA & Long (3-min walk) and Sausalitos (4-min walk).
What's the area around Mercure Hotel Heilbronn like?
Mercure Hotel Heilbronn is in the heart of Heilbronn, a short 3-minute walk from Heilbronn Theater S-Bahn and 6 minutes' walk from experimenta - Das Science Center. The local area is walkable and popular for its beaches.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Very pretty surroundings
Michael, 28-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Very friendly staff and super comfortable room.
Elliot, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
We were impressed with the hotel, staff were friendly.
Melyssa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely
We loved it because it was SUPER CLOSE to our favorite chilling spot,Wine Villa!! Beautiful hotel, nice room on "courtyard" side. Didn't get breakfast. Missed the parking garage, he didn't say it was the "other tower" of wood that's the garage. Suggested they put that on the map & clarify. Happy they have a fridge. That's about it.
View from the room
Best spot!
G, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
This hotel was superb. It exceeded all my expectations. The staff was friendly and so helpful. The room was very comfortable and clean. I would definitely stay there again.
Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very central, high end on price
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great business hotel
nice, clean hotel and was perfect for my business stay. Food was of good quality, and so was the beer and wine from the bar
Glenn, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ac was not working at all
Iris, 1-night family trip
Verified Hotels.com guest review