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Heikotel Hotel Windsor

Waterfront hotel in Hamburg

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heikotel Hotel Windsor

Standard Double Room | Balcony
Front of property
Suite, Hot Tub | Living area
Bar (on property)
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Garden
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Premium Single Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 33 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room, 1 Single Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Single Room, 1 Single Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
  • 23.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub

Suite, Hot Tub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Free cots/infant beds
LCD TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 13 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Park-Hotel Hagenbeck

Pet-friendly
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (911)
The price is NZ$151
includes taxes & fees
15 Dec - 16 Dec
Park-Hotel Hagenbeck
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About the area

Map
Werner-Otto-Straße 10, Hamburg, HH, 22179

What's nearby

  • Stadtpark - 5 min drive - 3.9 km
  • Hamburg City Hall - 11 min drive - 8.2 km
  • Miniatur Wunderland - 13 min drive - 9.5 km
  • Elbe Philharmonic Hall - 13 min drive - 9.7 km
  • Reeperbahn - 14 min drive - 10.3 km

Getting around

  • Hamburg Airport (HAM) - 11 min drive
  • Lübeck (LBC) - 68 min drive
  • Barmbek Station - 4 min drive
  • Hamburg-Wandsbek Station - 5 min drive
  • Dakarweg Hamburg Station - 6 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Alter Teichweg U-Bahn - 21 min walk
  • Habichtstrasse U-Bahn - 24 min walk

Restaurants

  • ‪Hollywood Canteen - ‬10 min walk
  • ‪Balat Imbiss - ‬12 min walk
  • ‪Karizma Kebap - ‬11 min walk
  • ‪Chopsticks Food - ‬15 min walk
  • ‪Christoffer's singin tapas - ‬11 min walk

About this property

Heikotel Hotel Windsor

Heikotel Hotel Windsor puts you within a 15-minute drive of Hamburg City Hall and Miniatur Wunderland. Other features include a terrace and a garden. The property is only a short walk to public transportation: Wandsbek-Gartenstadt U-Bahn is 11 minutes away.

Languages

English, German

At a glance

Hotel size

  • 22 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 80-cm LCD TV
  • Premium cable channels

Home comfort

  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18.50 for adults and EUR 6.90 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Heikotel
Heikotel Hotel Windsor
Heikotel Hotel Windsor Hamburg
Heikotel Windsor
Heikotel Windsor Hamburg
Heikotel Hotel Windsor Hotel
Heikotel Hotel Windsor Hamburg
Heikotel Hotel Windsor Hotel Hamburg

Frequently asked questions

Does Heikotel Hotel Windsor offer free cancellation for a full refund?
Yes, Heikotel Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heikotel Hotel Windsor?
Yes, dogs are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Heikotel Hotel Windsor?
Sorry, there's no on-site parking at Heikotel Hotel Windsor.
What are the check-in and check-out times at Heikotel Hotel Windsor?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Heikotel Hotel Windsor?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (14-min drive) are both nearby.
What is there to do at Heikotel Hotel Windsor and nearby?
Heikotel Hotel Windsor has a garden.
What's the area around Heikotel Hotel Windsor like?
Heikotel Hotel Windsor is located on the waterfront in Wandsbek. Popular attractions include Hamburg City Hall, which is 11 minutes away by car.

Heikotel Hotel Windsor Reviews

Reviews

8.0

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Fair

Unhappy Stay
WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they give you goes to the closed reception area.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice comfortable hotel, first class service and friendly helpful staff. Would recommend to anyone visiting Hamburg.
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ein toller Aufenthalt.
Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Nico, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maximilian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Roswitha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

goed en rustig hotel
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Wenig Komfort, aber ansonsten top!
Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Kathrin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

+ extrem geräumiges Zimmer - die Whirlpool-Funktion erschien mir etwas laut
1-night trip
Verified Ebookers guest review

8/10 Very good

Correct
Hotel simple sans prétention, rapport qualité/prix raisonnable.
Jean-Luc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sebastian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Sehr freundliches Personal. Alles war wie gewünscht.
1-night trip
Verified Expedia guest review

6/10 Good

Soweit alles in Ordnung, allerdings trotz angebotenem kostenfreien WLAN eine deutliche Einschränkung: nur 1 GB Volumen. Beim Check In wurde mitgeteilt, dass deshalb keine datenintensiven Übertragungen wie Streaming erfolgen sollen. Der Erhalt weiteres Volumens ist anschließend wohl nicht mehr möglich. Wenn kostenfreies WLAN angeboten wird, verstehe ich darunter allerdings etwas anderes. Wir hätten geschäftlich mehr Datenvolumen benötigt.
1-night trip
Verified Expedia guest review

8/10 Very good

Preis Leistung stimmt
Etwas außerhalb vom Zentrum, aber echt faire Preise auch zu Messezeiten. Preis Leistung stimmt, tolles Frühstück
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kleines sehr sauberes 3* Hotel
Das Hotel ist sehr verkehrsgünstig gelegen und bietet gute Parkmöglichkeiten. Bin mehrfach dort gewesen und kann das Hotel absolut empfehlen.
Walburga, 3-night trip
Verified Expedia guest review

8/10 Very good

Hochzeitsfeier
Hochzeitsfeier der Schwester in Altona und Familientreffen,war alles top geplant
jana, 2-night trip
Verified Expedia guest review

8/10 Very good

Christine, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

spokojenost,personál příjemný
cena snídaně by mohla být zahrnuta do ceny pokoje
Vladimír, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Freundlich, sauber, bequem!
Das Haus von aussen lässt wenig hoffen, aber einmal drin ist das gleich wieder vergessen. Das Personal war sehr freundlich, die Zimmer sauber u das Frühstück war reichlich u lecker. War ein problemloser Aufenthalt auch mit Hund! Danke.
Andreas, 4-night trip
Verified Hotels.com guest review

8/10 Very good

HH: Günstiges, kleines Zimmer mit Bus vor der Tür
Zimmereinrichtung neu, sogar mit Espresso Maschine, Einzelzimmer jedoch sehr klein. Solange das Fenster geschlossen ist, hört man kaum etwas vom Lärm der Schnellstraßen. Personal freundlich, Frühstück ok. Bus vor der Tür.
Verified Hotels.com guest review

10/10 Exceptional

Gute Last minute Überraschung
Eine Nacht mit sehr gutem Preis-Leistungsverhältnis. Im Frühstücksbereich freuten wir uns über verschiedene Raumabschnitte, einige waren von Familien mit Kindern belegt, andere mit Paaren, die es eher ruhig liebten. Zimmergröße war eher großzügig für dieses Preissegment.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Zimmer war gut. Personal war sehr freundlich. Gutes Frühstück
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wir haben den Aufenthalt sehr angenehm empfunden; das Haus liegt in einer verkehrsarmen Strasse, günstiger Parkplatz, Nähe zu unseren Reisezielen, ausführliches Frühstück, geräumiges Zimmer. Nur von einer Klimaanlage war nicht viel zu spüren.
1-night business trip
Verified Hotels.com guest review