No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000
What's nearby
Gaya Street Sunday Market - 2 min walk - 0.2 km
Suria Sabah Shopping Mall - 8 min walk - 0.7 km
Jesselton Point Ferry Terminal - 13 min walk - 1.2 km
Centre Point - 15 min walk - 1.3 km
Imago Shopping Mall - 4 min drive - 3.2 km
Getting around
Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive
Tanjung Aru Station - 9 min drive
Putatan Station - 18 min drive
Kawang Station - 26 min drive
Free airport drop-off
Restaurants
The Royal Coconut 太子柝椰 - 2 min walk
Kedai Kopi Yee Fung - 1 min walk
Guan's Kopitiam 源茶室 - 1 min walk
Kedai Kopi Yuit Cheong - 2 min walk
Mizumizu Coffee - 1 min walk
About this property
Mandarin Hotel
Mandarin Hotel offers a great location, putting you within a 15-minute walk of Suria Sabah Shopping Mall and Jesselton Point Ferry Terminal. Rooms offer LCD TVs, slippers and free WiFi.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
81 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Free airport drop-off from 7:00 AM to 5:00 PM
Other information
Smoke-free property
Property amenities
Working away
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Accessibility
Lift
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu
Frequently asked questions
Does Mandarin Hotel offer free cancellation for a full refund?
Yes, Mandarin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mandarin Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandarin Hotel?
Sorry, there's no on-site parking at Mandarin Hotel.
Is an airport shuttle service offered by Mandarin Hotel?
Yes, a free shuttle to the airport is available from 7:00 AM to 5:00 PM on request.
What are the check-in and check-out times at Mandarin Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What's the area around Mandarin Hotel like?
Mandarin Hotel is in Downtown Kota Kinabalu, a short 8-minute walk from Suria Sabah Shopping Mall and 13 minutes' walk from Jesselton Point Ferry Terminal.
Mandarin Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
14 August 2024
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Scot
Scot, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 January 2024
Great Stay, Great Location
Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
John
John, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 October 2023
Basin tap is tight and the toilet roll is far to reach
Chi
Chi, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
27 December 2022
Florine
Verified Expedia guest review
10/10 Exceptional
4 June 2020
It was amazing as the staff and front desk were more than friendly
THRUVARASU
THRUVARASU, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 March 2020
Very Comfortable and Clean Hotel.
We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again.
use again.
W
W, 4-night trip
Verified Hotels.com guest review
6/10 Good
8 October 2019
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 October 2019
A bit disappointed this time
Location - Excellent
Staff - friendly
Cons - room a bit dusty and no hot water shower for room 9416.
WAI LIN
WAI LIN, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 September 2019
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
Verified traveller
4-night trip with friends
Verified Expedia guest review
8/10 Very good
23 September 2019
Service ok
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2019
The hotel is very close to the city center (Jetty, waterfront, night market, good restaurants). The staffs were very nice and happy to switch rooms for us upon request. Room view was not very nice, though, but admittedly it is hard to find a good view with how buildings in KK are placed.
Jake
Jake, 4-night romance trip
Verified Expedia guest review
8/10 Very good
6 August 2019
Soundproofing between rooms is very poor.
Other than that, the room is clean and comfortable. The location of the hotel is awesome. The staff are very friendly and attentive.
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
25 June 2019
Good location
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2019
Perfect KK base!
The Mandarin was the perfect location, the staff were all lovely - so friendly and helpful. I had the pleasure of meeting the manager who gave me some great advice, I booked for 2 nights and stayed for 3! If you need a comfortable base in KK because you’re out exploring then this is perfect. Small, compact but perfect for me a solo traveler wanting to spend my days exploring. My bed was very comfortable and the shower was lovely!
K
K, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 May 2019
The location is good- walking distance to markets, waterfront, ferry etc. Staff is very nice. The rooms are a little small and feels cramped and the window is small, but the bathroom is very modern and excellent.
Megan
Megan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 April 2019
Great place to stay.
Great place to stay if you're here for Borneo Marathon. Shuttle bus pickup point is a walking distance away. Additional bonus, free transport from Hotel to Airport on checkout day. Lots of activities around the hotel area, walking distance to Gaya Street.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
24 April 2019
Easter 2019 stay
It was good. Location next to alot of great food and mall. Except late night karaoke and friday pasa malam and Sunday mkts either keeps us awake or wakes us too early.
Eddie
Eddie, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 April 2019
Yun
Very good location for food
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 April 2019
Yew Shen
Yew Shen, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
27 March 2019
We can heard our next room talking or playing radio... Bit noisy and disturb sleep time
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 March 2019
location is great - close to shops and restaurants.
lilee
lilee, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 January 2019
Top place
Bang in the middle of KK and a wonderful place to stay.Basic but lives up to and excedes the services it provides.Full of smiles and helpful staff.
Martin
Martin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2019
The staff so friendly, clean room, strategic location
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
31 December 2018
Friendly stafff, comfortable and clean room.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
24 December 2018
Centrally located, walking distance to Suria sabah, jetty for island hopping, gaya Street market is right in front. The staff are proud of keeping the hotel rooms clean and I really appreciated that. Wonderful house keeping. The only things that will make this stay better is to have a more efficient hot water shower system. Water needs to run for a while to get heated. Also, rooms can get noisy due to neighbours slamming the doors or talking along corridors.