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Best Western Mountain Lodge at Banner Elk

2.5 star property
Hotel within easy reach of Sugar Mountain Resort

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Photo gallery for Best Western Mountain Lodge at Banner Elk

Exterior
Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)
Pillow-top beds, in-room safe, laptop workspace, iron/ironing board
Lobby
Lobby
Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness centre
  • Seasonal outdoor pool
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
  • Conference space
  • Concierge services

For families (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is NZ$264
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is NZ$194
includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 17 min walk - 1.4 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬14 min drive
  • ‪5506' Skybar - ‬12 min drive

About this property

Best Western Mountain Lodge at Banner Elk

At Best Western Mountain Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can take a dip in the seasonal outdoor pool, or visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 95
  • Wheelchair-accessible pool
  • Closed-captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 100 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 05

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Banner Elk Best Western
Banner Elk Lodge
Best Western Banner Elk
Best Western Mountain Lodge
Best Western Mountain Lodge Banner Elk
Best Western Mountain Lodge Hotel
Best Western Mountain Lodge Hotel Banner Elk
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Mountain Banner Elk
Best Mountain At Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel
Best Western Mountain Lodge at Banner Elk Banner Elk
Best Western Mountain Lodge at Banner Elk Hotel Banner Elk

Frequently asked questions

Is there a pool at Best Western Mountain Lodge at Banner Elk?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM. The swimming pool will be unavailable from May 21 2025 to October 1 2025 (dates subject to change).

Are pets allowed at Best Western Mountain Lodge at Banner Elk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Mountain Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Mountain Lodge at Banner Elk?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Best Western Mountain Lodge at Banner Elk and nearby?

Have fun with nearby winter activities such as downhill skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.

What's the area around Best Western Mountain Lodge at Banner Elk like?

Best Western Mountain Lodge at Banner Elk is a short 11-minute walk from Lees-McRae College and 18 minutes' walk from Banner House Museum. Travellers say that the hotel is in a great location.

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Best Western Mountain Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Parking
Building

What guests liked

  • Breakfast options were varied and of high quality, with many guests praising the hot food and friendly service. (42 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

I've stayed here many times good location.
4-night trip

10/10

Very clean and friendly staff
2-night trip

10/10

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
1-night trip

8/10

Nice place to stay, close to Sugar Mountain Ski resort.
2-night trip

10/10

Good stay
2-night trip

6/10

Hotel is very dated. Insufficient outlets considering the recharging needs of today's travelers. This could be fixed by adding several lamps with electrical outlet bases. Would not stay here again
2-night trip

10/10

Was a good stay
1-night trip

8/10

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
2-night trip

10/10

employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
1-night trip

4/10

Skiing is close
3-night trip

10/10

Great hotel to stay at.
2-night trip

10/10

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night trip

10/10

Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
1-night trip

8/10

Excellent hot breakfast. Very friendly and courteous staff.
1-night trip

8/10

Quaint place
1-night trip

10/10

Great stay
1-night trip

8/10

Nice clean room that has been remodeled and updated. Beds were comfortable but the pillows not so much. The front staff were polite and helpful. Overall I would recommend this hotel.
1-night trip

10/10

clean comfort and relax I will give 5 star
1-night trip

10/10

Great service, very friendly!
1-night trip

6/10

Excellent service and great people but the hotel is outdated, breakfast was ok
1-night trip

10/10

Kudos
2-night trip

10/10

Good people. Breakfast too. Real eggs. Manager Ms Monroe is great. Always try to stay here for skiing at Sugar.
1-night trip

8/10

Very well located hotel close to everything. Good service. Pets allowed. We stayed here twice as a family. In my opinion, the only thing that could be improved would be more breakfast options, especially for children.
1-night trip

10/10

We arrived late after a full day on the slopes and check-in was a breeze everyone was very nice. We met 2 ladies sitting in the lobby who were still staying there from hurricane Helene. Amazing hospitality and love towards those affected by the storm. Will stay again!
1-night trip

10/10

The staff was very friendly and efficient!
1-night trip