Escape to C'haya Hotel in Tanjung Aru, where lush gardens and a rooftop terrace set the tone for relaxation. Unwind by the outdoor pool, indulge in a delicious meal at Amuse Cafe, or stay connected with in-room WiFi.
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100
What's nearby
Tanjung Aru Perdana Park - 8 min walk
Queen Elizabeth Hospital - 3 min drive
Sutera Harbour - 4 min drive
Imago Shopping Mall - 4 min drive
Gaya Street Sunday Market - 5 min drive
Getting around
Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
Putatan Station - 14 min drive
Tanjung Aru Station - 21 min walk
Kawang Station - 22 min drive
Restaurants
Tanjung Aru Plaza - 3 min walk
Restoran Pak Mus - 4 min walk
Kedai Kopi Hing Leong - 4 min walk
Kung Hu Restaurant - 4 min walk
Kedai kopi Hin Loi - 2 min walk
About this property
C'haya Hotel
C'haya Hotel features a rooftop terrace and puts you a short five-minute drive from Imago Shopping Mall. Guests can take a dip in the outdoor pool or grab a bite to eat at Amuse Cafe, which serves breakfast, lunch and dinner.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
66 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Coffee shop
Room service (limited hours)
What to do
Beach nearby
Snorkelling nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
ATM/banking
Rooftop terrace
Garden
An outdoor pool
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Amuse Cafe – This café serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Cash deposit: MYR 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 15 to 30 for adults and MYR 15 to 30 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 6:30 PM
Policies
This property accepts credit cards, debit cards and cash.
Also known as
C'haya Hotel Kota Kinabalu
C'haya Hotel
C'haya Kota Kinabalu
C'haya
C'Haya Hotel Kota Kinabalu, Sabah
C'haya Hotel Hotel
C'haya Hotel Kota Kinabalu
C'haya Hotel Hotel Kota Kinabalu
Frequently asked questions
Does C'haya Hotel offer free cancellation for a full refund?
Yes, C'haya Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at C'haya Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 6:30 PM.
Are pets allowed at C'haya Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at C'haya Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at C'haya Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at C'haya Hotel and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near C'haya Hotel?
Yes, there's an on-site restaurant, Amuse Cafe.
What's the area around C'haya Hotel like?
C'haya Hotel is in Tanjung Aru, a short 8-minute walk from Tanjung Aru Perdana Park.
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C'haya Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
6/10 Good
3 February 2025
one option close to airport
Not a hotel to say anything exciting about. It’s ok if you’re looking for a place closer to the airport. TV was not working, internet disappointing, no breakfast on one day, the next day they had no jam for the toast, pool was very busy.
Rooms are ok though.
Verified traveller
4-night trip
4/10 Fair
25 November 2023
Staff unhelpful - no luggage help for older couple.
Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast!
Corridors smelt musty.
Terence
Terence, 1-night trip
2/10 Poor
30 September 2023
Cheap hotel, poor service
So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.
Kate
Kate, 1-night trip
6/10 Good
15 November 2023
Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order).
As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.
Michael
Michael, 1-night trip
10/10 Exceptional
16 November 2024
Angela
Angela, 1-night trip
8/10 Very good
13 February 2020
Nga Eng
Nga Eng, 1-night trip
2/10 Poor
7 February 2020
최악의 호텔
최악입니다. 가족여행 9년차에 이런 나쁜호텔은 처음이예요. 호텔도 전체적으로 낙후되었고, 주변엔 공사장, 호텔직원이 수영장 구석에서 버젓이 담배피우고, 공항드랍 신청했는데 자기는 몰랐다며 연락도 안해주고..스탭들간에 그정도 인수인계도 안하는지... 수영장 물도 더러워요. 그리고 방에 두었던 햄버거 상자에 도마뱀 발견~~~말 다했지요. 차야호텔 때문에 만족스러웠던 여행이 조금의 오점을 남겼어요..다시는 안가요. 주변에도 알리렵니다.
JEEMIN
JEEMIN, 1-night trip
6/10 Good
30 January 2020
Verified traveller
1-night trip
6/10 Good
19 January 2020
Be careful...
We decided to stay here bcuz it said this hotel offers a free pickup from an airport. But there was no bus waiting for us and we had to pay 45Rk to texi driver to get to this hotel
Hwashin
Hwashin, 1-night trip
8/10 Very good
3 January 2020
Verified traveller
1-night trip
8/10 Very good
2 January 2020
Worth to stay
Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.
Sharon
Sharon, 6-night trip
6/10 Good
12 December 2019
Sat Lee
Sat Lee, 1-night trip
6/10 Good
5 November 2019
SUK HWAN
SUK HWAN, 1-night trip
10/10 Exceptional
29 October 2019
This is a great place to stay.close to town.
MM
MM, 2-night trip
8/10 Very good
11 October 2019
밤에 도착으로 체크인을 12시 넘어서 했는데 체크인할때 보조금을 받는다
그러고 숙소안을 확인했는데 전체적으로 괜찮은 편이나 숙소안에 칫솔,치약이 없어서 개인으로 들고온걸 사용했고 샤워타올이 없어 개인적으로 가져온 스폰지를 사용했다
콘센트는 모든나라가 사용할수있는게 설치되어있으니 좋음
퇴실후 짐 보관이 가능해서 비행기시간까지 구경하기 좋고
퇴실때 보조금을 돌려준다
Verified traveller
2-night trip
6/10 Good
5 October 2019
普普通通普普通通普普通通
Verified traveller
1-night trip
10/10 Exceptional
4 October 2019
Highly recommend
Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.
공항에 가까워서 예약한 호텔.
사실 그것 외에 좋은점이 없어요.
시내갈때도 택시타고 가야하고 왠만한 투어나 마사지샵에사도 공항샌딩 서비스가 있어서 굳이 싼 가격에 이 곳으로 오신다면 비추입니다. 스위트룸을 잡았는데 이불도 눅눅하고 호스텔보다도 환경이 별로에요.
수건은 두개밖에 안주고 실내슬리퍼는 고사하고 샤워가운도 없습니다.
휴지 여분도 없어서 부족하면 일일이 카운터에 말해야하고 칫솔도 없어요.. 개인용 칫솔 가지고와서 다행.. 호스텔 수준이라 보시면되는데 여행첫날 이곳보다 더 좋은 호스텔에 묵어서 더 실망입니다.
그리고 1층 로비에서 케리어 샌딩도 안해주시는데 케리어카는 왜있는지도 모르겠음..
주위에 걸어서 갈수있는 편의시설도 없습니다.