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All properties in Mackay (and vicinity), Queensland, Australia
Aparthotel

Oaks Mackay Carlyle Suites

Mackay city-center apartment with balcony

  • Free WiFi
From
NZ$164

Image gallery

  • Hotel Room (No Housekeeping) - Balcony
  • Hotel Room (No Housekeeping) - Balcony
  • Pool
  • Pool
  • Hotel Room (No Housekeeping) - Balcony
Hotel Room (No Housekeeping) - Balcony. Image 1 of 31.
1 / 31Hotel Room (No Housekeeping) - Balcony
23 Alfred Street, Mackay (and vicinity), 4740, QLD, Australia
8.2.Very good.
  • Good location and clean and well equipped comfortable apartment.

    Sep 6, 2019

  • Staff were friendly. Was not impressed when we went to check out and the lift was not in…

    Jan 2, 2021

See all 122 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Walkable
Dining options
Safe
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free apartments
  • Outdoor pool
  • Room service
  • Air conditioning
  • Laundry service
  • Luggage storage

Feel at home

  • Cribs/infant beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Iron/ironing board
  • Hair dryer

What’s around

  • Heart of Mackay
  • Queens Park Orchid House - 6 min walk
  • Mackay Enertainment and Convention Centre - 10 min walk
  • Artspace Mackay - 12 min walk
  • Jubilee Park - 13 min walk
  • Bluewater Lagoon - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Apartment, 1 Bedroom
  • Hotel Room
  • Apartment, 2 Bedrooms
  • 3 Bedroom Dual Key Apartment
  • 2 Bedroom Dual Key Apartment
  • Hotel Room (No Housekeeping)
  • Apartment, 2 Bedrooms (No Housekeeping Service)
  • 1 Bedroom Apartment (No Housekeeping)
  • 3 Bedroom Dual Key Apartment (No Housekeeping)

Location

23 Alfred Street, Mackay (and vicinity), 4740, QLD, Australia
  • Heart of Mackay
  • Queens Park Orchid House - 6 min walk
  • Mackay Enertainment and Convention Centre - 10 min walk

What’s around

Landmarks

  • Heart of Mackay
  • Queens Park Orchid House - 6 min walk
  • Mackay Enertainment and Convention Centre - 10 min walk
  • Artspace Mackay - 12 min walk
  • Jubilee Park - 13 min walk
  • Bluewater Lagoon - 21 min walk
  • Caneland Central - 22 min walk
  • Harrup Park - 24 min walk
  • Far Beach - 31 min walk
  • Town Beach - 32 min walk
  • Illawong Beach - 41 min walk

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 26 min drive

At a glance

Size

  • 28 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Food and drink

  • Room service (during limited hours)

Things to do

  • Outdoor pool

Services

  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages Spoken

  • English

In the apartment

Home comforts

  • Air conditioning
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

Small print

Also known as

  • Oaks Carlyle Aparthotel Mackay
  • Oaks Carlyle Aparthotel
  • Oaks Carlyle
  • Oaks Carlyle Mackay
  • Oaks Mackay Carlyle Suites Mackay
  • Oaks Mackay Carlyle Suites Aparthotel
  • Oaks Mackay Carlyle Suites Aparthotel Mackay
  • Oaks Carlyle Mackay
  • Oaks Carlyle

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Cribs/Infant beds are available for AUD 20.0 per night

WiFi is available in public areas for AUD 18.00 per 24-hour period (rates may vary)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: AUD 1 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Oaks Mackay Carlyle Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Onsite parking includes off-street options.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Vella's Fish Bar (6-min walk), The Paddock & Brew Company (9-min walk), and Burp.eat.drink (9-min walk).
  • Oaks Mackay Carlyle Suites has an outdoor pool.
8.2.Very good.
  • 8.0.Very good

    We have stayed there before and were happy ti stay again

    Ann, 1 night romance trip, Dec 10, 2020

    Verified Wotif guest review

  • 8.0.Very good

    Handy location to our sporting venue, cafes and supermarket. Well set out room with excellent self catering facilities. Staff on desk on Friday were disorganised and not good communicators. While there had been a plumbing problem causing issues with rooms the staff could have handled communication with guests in a more professional and timely manner. Small windows in bedrooms without curtains let in a lot of light in what would otherwise be dark bedrooms. A small oversight that greatly effects ability to sleep past sunrise. The gym is poorly equipped.

    Dan, 2 night family trip, Nov 26, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    Holiday trip to Mackay

    Good hotel, well set out, could do with a change in carpet but ok.

    7 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Stopover trip

    Short stay, hotel great but the town lacked any appeal.

    7 night trip, Oct 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the best places to stay in Mackay Great size rooms clean and friendly staff

    Victoria, 2 night family trip, Sep 20, 2020

    Verified Wotif guest review

  • 6.0.Good

    Reasonable for a 2 night stay. Sunday night music and noise from the pub across the road until late. Close to Coles. Chop bones in bottom of bin from previous tenant.

    Jeff, 2 night romance trip, Sep 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Beautifully clean, could have better instruction on room numbers/floor levels with more instructions on how to use TV couldn’t work out volume. Didn’t know how to let guests in either (Uber eats).

    1 night family trip, Sep 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Room well equipped,clean but no frills. ,staff excellent and friendly. Bed firm which was great after a full days travel.

    Jayson, 1 night romance trip, Jul 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Pretty bare with all the covid regulations Receptionist did her best to make us feel welcome Disappointed to note a number of stains on the bedding - lower standard of cleanliness than I have experienced before hete

    1 night business trip, Jul 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Fan did not work in Bedroom was suppose to be notified when room ready - wasn’t- bed too old need replacement.

    Mark, 2 night business trip, Jul 5, 2020

    Verified Hotels.com guest review

See all 122 reviews