Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
24/7 front desk
Laundry facilities
Non-smoking
Free WiFi
Main amenities (12)
Housekeeping (on request)
Restaurants
Breakfast available
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Free newspapers in the lobby
Reception hall
Feel at home (6)
Children stay free
Fridge
Television
Laundry facilities
Lift
Free toiletries
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Economy Double Room, Non Smoking
Economy Double Room, Non Smoking
Highlights
Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
15 sq m
Sleeps 2
1 Double Bed
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
Highlights
Air conditioning
Fridge
TV
Washer/dryer
Private bathroom
Deep-soaking bath
Hairdryer
Toilet with electronic bidet
22 sq m
Sleeps 2
2 Single Beds
View all photos for Twin Room(Single Use), Non-Smoking
Twin Room(Single Use), Non-Smoking
Highlights
Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Toilet with electronic bidet
Shower/bath combination
22 sq m
Sleeps 1
2 Single Beds
View all photos for Comfort Single Room, Non Smoking
Comfort Single Room, Non Smoking
Highlights
Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
15 sq m
Sleeps 1
1 Single Bed
View all photos for Casual Single Room, Non Smoking
Casual Single Room, Non Smoking
Highlights
Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Electric kettle
In-room massage
14 sq m
Sleeps 1
1 Single Bed
View all photos for Double Room with Mini Kitchen, Non-Smoking
Shinjuku Gyoen National Garden - 8 min walk - 0.7 km
Meiji Jingu Shrine - 4 min drive - 2.3 km
Tokyo Imperial Palace - 5 min drive - 4.5 km
Tokyo Midtown - 6 min drive - 4.2 km
Getting around
Tokyo (HND-Haneda) - 51 min drive
Tokyo (NRT-Narita Intl.) - 84 min drive
Shinjuku Station - 7 min walk
Seibu-Shinjuku Station - 11 min walk
Yoyogi Station - 14 min walk
Shinjuku-sanchome Station - 2 min walk
Shinjuku-gyoemmae Station - 5 min walk
Shinsen-Shinjuku Station - 9 min walk
Restaurants
371 BAR - 1 min walk
桂花ラーメン 新宿末広店 - 1 min walk
count zero - 1 min walk
スパゲティー軒下 - 1 min walk
ジンギスカン だるまや - 1 min walk
About this property
Tokyu Stay Shinjuku
Tokyu Stay Shinjuku puts you a short five-minute drive from Shinjuku Gyoen National Garden and Tokyo Imperial Palace. Also, National Stadium and Yoyogi Park are a short five-minute drive away. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
179 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board (on request)
Laundry detergent
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1530 per person
Housekeeping is offered for an extra charge
Policies
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Shinjuku offer free cancellation for a full refund?
Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shinjuku?
Sorry, there's no on-site parking at Tokyu Stay Shinjuku.
What are the check-in and check-out times at Tokyu Stay Shinjuku?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Tokyu Stay Shinjuku and nearby?
Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).
Are there restaurants at or near Tokyu Stay Shinjuku?
Yes, there's an on-site restaurant.
What's the area around Tokyu Stay Shinjuku like?
Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable, as well as being good for public transport.
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Tokyu Stay Shinjuku Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Restaurant
Subway
Bed
Breakfast
Washing machine
Shopping
Amenities
What guests liked
The property is surrounded by numerous dining options, with many restaurants and bars located nearby. (18 reviews)
Breakfast was a good deal, nutritious, and delicious with a wide array of options. (8 reviews)
The air conditioning worked well in the hot weather and was easy to use. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
17 March 2025
Great Location and Rooms!
The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Don
Don, 5-night trip
8/10 Very good
24 April 2025
Location is perfect. Everything else is everage
ALEXEY
ALEXEY, 4-night trip
10/10 Exceptional
11 April 2025
Nice discovery
Very comfortable accommodation and very convenient to everything in Shinjuku. Staff friendly, and the breakfast option was well worth it.
Verified traveller
2-night trip
10/10 Exceptional
9 January 2025
Great stay!
Rakai-Ariki
Rakai-Ariki, 6-night trip
10/10 Exceptional
18 March 2025
I'll be returning!
Great hotel in the centre of a very foodie district. Superb facilities. Excellent location.
Jack
Jack, 13-night trip
8/10 Very good
1 April 2025
Nice
Good location
Kim Yong
Kim Yong, 1-night trip
10/10 Exceptional
1 January 2025
Great hotel
Anthony
Anthony, 3-night trip
8/10 Very good
15 April 2025
A reliable choice to return to
This hotel is a reliable choice - it is my second time staying there. The rooms are small (but probably average size for this area and price range), and for the price is reasonable. The bed is comfortable and bathroom is good. The washer and dryer in the room was a plus for me. I think the breakfast buffet is great, a wide array of Western and Japanese dishes.
Emily
Emily, 3-night trip
10/10 Exceptional
12 February 2025
Recommended, good hotel in a great location
Great hotel in a very good location, super walkable to all the local sights and public transport. Room was comfy and clean and a good size given the area. I would definitely consider staying at this hotel again
Matthew
Matthew, 3-night trip
10/10 Exceptional
17 November 2024
In a great walking area with numerous dining options.
George
George, 1-night trip
10/10 Exceptional
23 December 2024
Great location. Great hotel and the washer/dryer is just amazing.
Gregory
Gregory, 3-night trip
10/10 Exceptional
17 November 2024
Stayed here twice on this trip. Great location
George
George, 6-night trip
10/10 Exceptional
21 December 2024
Clean and comfortable rooms. In room amenities like washer, kettle and microwave is a wonderful bonus
Tyng Tyng
Tyng Tyng, 2-night trip
10/10 Exceptional
15 January 2025
I had a wonderful stay at this hotel! Its convenient location, just a 7-minute walk from the JR station and with the MTR station right downstairs, made exploring easy. There are plenty of excellent restaurants nearby. The staff were friendly, helpful, and fluent in English. Highly recommended!
Ming Wai
Ming Wai, 4-night trip
10/10 Exceptional
6 December 2024
Perfect location in Shinjuku. Near subway stations and lots of foods and bars nearby!
Monique
Monique, 9-night trip
10/10 Exceptional
18 October 2024
Professional staff, modern hotel, room comfortable and clean, well located
Daniel
Daniel, 3-night trip
6/10 Good
15 January 2025
Pretty good location but the property is due for an update soon
John
John, 3-night trip
8/10 Very good
26 December 2024
It’s not the cleanest or fanciest place to stay, but you get what you pay for this is reasonably priced and it’s in the middle of all of the action. I would absolutely stay here again just so that I could be close to everything that I wanna be.
Carys
Carys, 2-night trip
10/10 Exceptional
11 November 2024
Very professional and friendly staff.
Wylie
Wylie, 1-night trip
10/10 Exceptional
21 December 2024
Clean and comfortable
Tyng Tyng
Tyng Tyng, 4-night trip
10/10 Exceptional
6 October 2024
Such a nice little hotel! The staff was amazing and helpful and transportation was easy with a course train station near by!
Megan
Megan, 2-night trip
8/10 Very good
11 January 2025
Good location but the property is due for an update
John
John, 4-night trip
10/10 Exceptional
31 August 2024
I've stayed here several times and will do so again.
Ryan
Ryan, 2-night trip
10/10 Exceptional
3 December 2024
Safe and clean
Georhanna
Georhanna, 9-night trip
10/10 Exceptional
1 January 2025
Everything was great just don’t choose the breakfast option which is served next door at a bar and terrible.