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Tokyu Stay Shinjuku

3.0 star property
Hotel convenient to Shinjuku Isetan, aimed at LGBTQ+ guests

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Photo gallery for Tokyu Stay Shinjuku

Property entrance
Reception hall
Interior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Reception hall

Feel at home (6)

  • Children stay free
  • Fridge
  • Television
  • Laundry facilities
  • Lift
  • Free toiletries
The current price is NZ$343
includes taxes & fees
30 Apr - 1 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Hairdryer
Deep-soaking bath
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Fridge
TV
Washer/dryer
Hairdryer
Private bathroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 8 min walk - 0.7 km
  • Meiji Jingu Shrine - 4 min drive - 2.3 km
  • Tokyo Imperial Palace - 5 min drive - 4.5 km
  • Tokyo Midtown - 6 min drive - 4.2 km

Getting around

  • Tokyo (HND-Haneda) - 51 min drive
  • Tokyo (NRT-Narita Intl.) - 84 min drive
  • Shinjuku Station - 7 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 5 min walk
  • Shinsen-Shinjuku Station - 9 min walk

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku puts you in a great location, within a short 10-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Also, Tokyo Imperial Palace and Tokyo Metropolitan Government Building are a short five-minute drive away. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 179 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
    • This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1530 per person
  • Housekeeping is offered for an extra charge

Policies

This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?

Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tokyu Stay Shinjuku?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tokyu Stay Shinjuku?

Sorry, there's no on-site parking at Tokyu Stay Shinjuku.

What are the check-in and check-out times at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Tokyu Stay Shinjuku and nearby?

Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).

Are there restaurants at or near Tokyu Stay Shinjuku?

Yes, there's an on-site restaurant.

What's the area around Tokyu Stay Shinjuku like?

Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable, as well as being good for public transport.

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Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Location and Rooms!
The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Don, 5-night trip

10/10 Exceptional

I'll be returning!
Great hotel in the centre of a very foodie district. Superb facilities. Excellent location.
Jack, 13-night trip

10/10 Exceptional

Great hotel
Anthony, 3-night trip

10/10 Exceptional

Recommended, good hotel in a great location
Great hotel in a very good location, super walkable to all the local sights and public transport. Room was comfy and clean and a good size given the area. I would definitely consider staying at this hotel again
Matthew, 3-night trip

10/10 Exceptional

Great location. Great hotel and the washer/dryer is just amazing.
Gregory, 3-night trip

10/10 Exceptional

In a great walking area with numerous dining options.
George, 1-night trip

10/10 Exceptional

Stayed here twice on this trip. Great location
George, 6-night trip

10/10 Exceptional

Clean and comfortable rooms. In room amenities like washer, kettle and microwave is a wonderful bonus
Tyng Tyng, 2-night trip

10/10 Exceptional

Perfect location in Shinjuku. Near subway stations and lots of foods and bars nearby!
Monique, 9-night trip

8/10 Very good

It’s not the cleanest or fanciest place to stay, but you get what you pay for this is reasonably priced and it’s in the middle of all of the action. I would absolutely stay here again just so that I could be close to everything that I wanna be.
Carys, 2-night trip

10/10 Exceptional

Professional staff, modern hotel, room comfortable and clean, well located
Daniel, 3-night trip

10/10 Exceptional

Clean and comfortable
Tyng Tyng, 4-night trip

10/10 Exceptional

Very professional and friendly staff.
Wylie, 1-night trip

10/10 Exceptional

Such a nice little hotel! The staff was amazing and helpful and transportation was easy with a course train station near by!
Megan, 2-night trip

10/10 Exceptional

I've stayed here several times and will do so again.
Ryan, 2-night trip

10/10 Exceptional

Good
Good
5-night trip

10/10 Exceptional

Safe and clean
Georhanna, 9-night trip

10/10 Exceptional

Everything was great just don’t choose the breakfast option which is served next door at a bar and terrible.
Christopher, 1-night trip

10/10 Exceptional

Perfect place, near metro and many nice place. Highly recommand
sylvain, 5-night trip

10/10 Exceptional

This property provides very nice rooms and accommodations at a good price. It is close to everything, including transportation. It is also very close to Shinjuku National Park. Everything about it is very satisfactory.
Sohrab, 9-night trip

8/10 Very good

The location of the hotel is great. 2 minutes walking to the nearest subway, lots of shopping and restaurants around and overall a nice vibe. The staff was ver nice The room was very small and the price for Shinjuku was fair.
Jessica, 3-night trip

10/10 Exceptional

Close to station and lots of food/drink close by
Adam, 3-night trip

10/10 Exceptional

Great
Benjamin, 3-night trip

10/10 Exceptional

Decent place.
The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.
Tommy K, 5-night trip

10/10 Exceptional

Clean and good location
Joshua, 5-night trip