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Hotel Santika Premiere Gubeng - Surabaya

4.0 star property
Hotel with indoor pool, near Tunjungan Plaza

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santika Premiere Gubeng - Surabaya

Reception
Lounge
Indoor pool
Front of property
Suite Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Airport transfer
  • Pool
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room King

Executive Room King

Executive Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premiere Room King

Premiere Room King

Premiere Room King

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
Netflix
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin

Deluxe Room Twin

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Room

Junior Suite Room

Junior Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Doubletree By Hilton Surabaya

Pool
Airport transfer
Free parking
Internet access
9.4 out of 10, Exceptional, (73)
The price is NZ$122
includes taxes & fees
3 Jan - 4 January 2025
Doubletree By Hilton Surabaya
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About the area

Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281

What's nearby

  • Submarine Monument - 13 min walk - 1.1 km
  • Surabaya Plaza Shopping Mall - 14 min walk - 1.2 km
  • Grand City Surabaya - 18 min walk - 1.6 km
  • Tunjungan Plaza - 3 min drive - 3.5 km
  • Surabaya Zoo - 5 min drive - 4.9 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 14 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Tandes Station - 30 min drive
  • Free local area shuttle
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maxx Coffee - ‬3 min walk
  • ‪Toko Kopi Tuku - ‬1 min walk
  • ‪Boncafé - ‬1 min walk

About this property

Hotel Santika Premiere Gubeng - Surabaya

Hotel Santika Premiere Gubeng - Surabaya puts you a short five-minute drive from Tunjungan Plaza. Guests can indulge in massages, aromatherapy or reflexology, and grab a bite to eat at The Travellodge, which serves local cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights.

Languages

English, Indonesian

At a glance

Hotel size

  • 230 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free train station shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 50 metres

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

Working away

  • 13 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Grab bar near toilet

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Travellodge – This restaurant specialises in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 75000 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs IDR 300000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng - Surabaya Hotel

Frequently asked questions

Does Hotel Santika Premiere Gubeng - Surabaya offer free cancellation for a full refund?
Yes, Hotel Santika Premiere Gubeng - Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santika Premiere Gubeng - Surabaya?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Santika Premiere Gubeng - Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santika Premiere Gubeng - Surabaya?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Hotel Santika Premiere Gubeng - Surabaya?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika Premiere Gubeng - Surabaya?
Check-in start time: 2:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santika Premiere Gubeng - Surabaya and nearby?
Hotel Santika Premiere Gubeng - Surabaya has an indoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Hotel Santika Premiere Gubeng - Surabaya?
Yes, The Travellodge offers local cuisine.
What's the area around Hotel Santika Premiere Gubeng - Surabaya like?
Hotel Santika Premiere Gubeng - Surabaya is in Gubeng, a short 13-minute walk from Submarine Monument and 14 minutes' walk from Surabaya Plaza Shopping Mall.

Hotel Santika Premiere Gubeng - Surabaya Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great. Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting. Cleanliness generally ok/acceptable but definitely could have been better.
Albertus, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment.
1-night trip
Verified Hotels.com guest review

6/10 Good

Awesome
No comment
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Harris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Edwin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Ggk, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Laura, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Laura, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Min, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
adi, 1-night trip
Verified Expedia guest review

4/10 Fair

Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
GM, 1-night trip
Verified Expedia guest review

10/10 Exceptional

HENDRO, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Alfiani, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel in the city area
I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly. But this time a bit disappointed. 1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change. 2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it. 3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Tay, 2-night trip
Verified Expedia guest review

8/10 Very good

Surayah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya A wide variety of breakfast selection ...
william, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Stay
We enjoyed our stay at Santika, the staff were amazing, especially Kezia at the reception desk. She made sure we were well taken care of. The breakfast selection was exceptional,and staff very pleasant and accommodating. The location was good, close to malls for shopping.Would stay there again if we go back.
Santha, 20-night romance trip
Verified Hotels.com guest review

8/10 Very good

We had the junior suite. It was spacious and clean. However the room was not well sound proof. Able to hear TV from next door. The breakfast was catered to more of local delights. There are international delights available but limited. Free Wifi was part of package but the access is weak. Require to log in every now and then.
TEO SOAK YIN MANZANITA, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for staying in Surabaya. Good location, have clean and comfort room.
SGN, 2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Surayah, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Surayah, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb 4 Star
Clean room. Good breakfast. Ok WiFi
Henry, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel close to railway.
Good quiet room with ok WiFi. Pleasant staff and helpful with breakfast. Happy to make pot of tea. Breakfast could be better for westerners. Bead poor. Nice afternoon snacks and coffee 4-7pm
Graham, 2-night trip
Verified Hotels.com guest review