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Sure Hotel by Best Western Ratingen

Photo gallery for Sure Hotel by Best Western Ratingen

Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of Sure Hotel by Best Western Ratingen

Sure Hotel by Best Western Ratingen

3.5 star property
City centre hotel in Ratingen

8.6/10 Fabulous

109 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
Angerstraße 20, Ratingen, NW, 40878

Guests rated this location 8.2/10 - Very good

Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Ratingen
  • Messe Düsseldorf - 13 min drive
  • Mitsubishi Electric Hall - 16 min drive
  • Merkur Spiel-Arena - 18 min drive
  • Marina Düsseldorf - 16 min drive
  • Konigsallee - 22 min drive
  • Messe Essen - 14 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 13 min drive
  • Cologne - Bonn Airport (CGN) - 34 min drive
  • Ratingen Hoesel S-Bahn - 8 min drive
  • Düsseldorf Airport Station - 13 min drive
  • Düsseldorf Airport Terminal Station - 13 min drive
  • Ratingen Mitte Station - 10 min walk
  • Weststraße Tram Stop - 13 min walk
  • Ratingen Ost S-Bahn - 15 min walk

Restaurants

  • RistoranteIl San Marco - 4 min walk
  • Back-Werk Bäckerei - 3 min walk
  • Hubert Bös - 7 min walk
  • Bäckerei Schneider GmbH - 3 min walk
  • Ratinger Brauhaus - 5 min walk
Map

About this property

Sure Hotel by Best Western Ratingen

Sure Hotel by Best Western Ratingen puts you only 5 mi (8 km) from the airport, and within a 15-minute drive of Messe Düsseldorf. Free perks include WiFi and full breakfast on weekdays between 6:30 AM and 10:00 AM. Fellow travellers like the helpful staff and nice bathrooms. The property is only a short walk to public transportation: Ratingen Mitte Station is 10 minutes and Weststraße Tram Stop is 13 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon until 10:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 6:30 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible

Languages

  • English
  • German

Room amenities

Be entertained

  • 81-cm TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for EUR 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sure Hotel by Best Western Ratingen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sure Hotel by Best Western Ratingen?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Sure Hotel by Best Western Ratingen?
You can check in from noon - 10:00 PM. Check-out time is noon. Express check-in and contactless social distancing are available.
What's the area around Sure Hotel by Best Western Ratingen like?
Sure Hotel by Best Western Ratingen is in the heart of Ratingen, a short 10-minute walk from Ratingen Mitte Station and 17 minutes' walk from Blue Lake.

Reviews

8.6

Fabulous

8.6/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Matched description
Very clean. All necessary amenities were given. The room was small though
Sylvia, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

No complaints
5-night trip
Verified Expedia guest review

4/10 Fair

It does not provide WIFI as promised because WIFI license has expired and pose serious security problem. Arrived on Friday afternoon around 4 pm, the office is closed and no check in service. Intercom is not working. Finally get a fellow traveler to call by phone to resolve the issue.
CHEE KHEONG, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dean, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new renovations -
Alexandra, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, clean, quiet, easy
Nice clean quiet place. We arrived after hours and they had an automated system to get us the keys. Located a block away from the bus stop to go directly to the airport.
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away
Don't book here.
Jason, 1-night business trip
Verified Hotels.com guest review