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Quest Mackay on Gordon

4.5 star property
Luxury hotel with outdoor pool, near Artspace Mackay

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Photo gallery for Quest Mackay on Gordon

Spa
Lake
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Two Bedroom Apartment | Private kitchen

Reviews

9.2 out of 10
Wonderful
Experience the warmth of Quest Mackay on Gordon, where modern luxury meets tropical charm. Relax by the outdoor pool or sip a coffee at the café while you enjoy stunning views from the terrace. With a gym, bar, and helpful staff previous guests have loved this hotel near Queens Park Orchid House.

Popular amenities

  • Parking available
  • Spa
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Pool

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Spa services
  • Business centre
  • Terrace
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
The current price is NZ$185
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 1.0 km
  • Bluewater Lagoon - 17 min walk - 1.5 km
  • Caneland Central - 18 min walk - 1.6 km
  • Harrup Park - 2 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay, QLD (MKY) - 8 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪The Rabbit Hole - ‬7 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk

About this property

Quest Mackay on Gordon

Enjoy your visit to Mackay with a stay at Quest Mackay on Gordon. Guests can take a dip in the outdoor pool and indulge in spa services. A fitness centre and a terrace are offered, and in-room conveniences at this luxurious hotel include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

Arabic, English, Filipino, Thai

At a glance

DONE

Hotel size

    • 115 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 10 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Weekday housekeeping only
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 25 per person
  • Early check-in can be arranged for an extra charge of AUD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

The following facilities or services will be unavailable from April 22 2025 to May 31 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night

Parking

  • Self-parking costs AUD 10 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon offer free cancellation for a full refund?

Yes, Quest Mackay on Gordon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quest Mackay on Gordon?

Yes, there's an outdoor pool. The swimming pool will be unavailable from April 22 2025 to May 31 2025 (dates subject to change).

Are pets allowed at Quest Mackay on Gordon?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quest Mackay on Gordon?

Yes. Self-parking costs AUD 10 per day. Parking spaces may be limited.

What are the check-in and check-out times at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. There's a charge of AUD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability).

What is there to do at Quest Mackay on Gordon and nearby?

Quest Mackay on Gordon has an outdoor pool and a fitness centre, as well as spa services and a picnic area.

Does Quest Mackay on Gordon have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quest Mackay on Gordon like?

Quest Mackay on Gordon is a short 11-minute walk from Mackay Enertainment and Convention Centre and 17 minutes' walk from Bluewater Lagoon.

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Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Apartment
Amenities
Food

Reviews

10/10 Exceptional

Absolutely loved our stay the staff were amazing
Rebecca, 1-night trip

10/10 Exceptional

Nice room and loved the amenities and proximity to the rest of town.
Anthony, 2-night trip

8/10 Very good

Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Greg, 2-night trip

10/10 Exceptional

The property was immaculate. Staff were friendly and stay was easy.
Stephen, 1-night trip

8/10 Very good

The staff are very friendly .
Patrick, 1-night trip

10/10 Exceptional

Nice room, clean, easy to check in late, good location
Jan-Willem, 1-night trip

10/10 Exceptional

Great place to stay

I enjoy staying here has everything I need home away from home
JANE, 3-night trip

10/10 Exceptional

We would stay again for sure.
Gavin, 3-night trip

8/10 Very good

Loved the size of the room
Monty, 2-night trip

8/10 Very good

Good location
Aaron, 2-night trip

10/10 Exceptional

Nice and fresh and clean and tidy. M
Jeanette, 1-night trip

10/10 Exceptional

Nice to stretch out and not have to watch tv in bed. Love having the choice of a small kitchenette and laundry facilities
Kathy, 2-night trip

10/10 Exceptional

Excellent will stay again
Nigel, 2-night trip

10/10 Exceptional

Clean, comfortable,spacious,well equipped and close to great restaurants
Mark, 1-night trip

10/10 Exceptional

Really nice room and service. It was clean quiet and had everything we needed and wanted. Comfortable bed big tv good internet and walking distance from loads of dining venues.
Amy, 1-night trip

8/10 Very good

Great accommodation, comfy bed, great shower except it leaked all over the bathroom floor, good facilities and parking. Good washing and drying facilities.
Rhonda, 1-night trip

10/10 Exceptional

Great location, modern rooms, well presented. Easy access to city and public transport.
Kyle, 4-night trip

10/10 Exceptional

Cannot recommend this accommodation highly enough. We stayed for New Year’s Eve and it was VERY reasonably priced with free parking and the most amazing view of the fireworks. The staff were absolutely lovely and very helpful. Accommodation was very spacious and really well stocked - right down to Tupperware containers. It was very clean, modern and all furnishings really comfortable. I cannot fault a single thing - it really was perfect. Thank you so much 🙏
Christine, 1-night trip

10/10 Exceptional

It was clean and tidy, classy and not overdone. Staff were amazingly helpful and courteous. Thoroughly enjoyed the stay
Anthony, 1-night trip

10/10 Exceptional

Very nice place to stay.
Renae, 3-night trip

10/10 Exceptional

Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Stephen, 1-night trip

10/10 Exceptional

Great short break. Pool area was amazing and a short walk to restaurants and shops.
Mark, 2-night trip

10/10 Exceptional

Was very close to everything I needed
Callan, 1-night trip

10/10 Exceptional

Lovely and clean place to stay.
Sueellen, 1-night trip

10/10 Exceptional

Fine Stay. Would definitely recommend.
Gavin, 2-night trip