2/10 Poor
31 August 2018
Hotel closed down since April 2018!!
I have used Expedia numerous times without problems. However, this time we arrived to find the hotel had been closed since April of this year!! We booked this hotel in May!! And now, looking back at some reviews there is one that says the same thing so why are you still advertising it. Luckily, we had a very kind taxi driver who drove us to another hotel .
I am very disappointed and hope you will refund the hotel cost, £59.86, together with the extra taxi cost,£7, as soon as possible.
I look forward to your comments and hope you remove this hotel to stop other people having the same experience!
Frances
Frances, 1-night trip