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Hôtel Le Relais Saint Jacques

3.0 star property
Saint-Jean-de-Luz hotel by sea

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel Le Relais Saint Jacques

View from property
Marina
Comfort Double Room + | Balcony
Comfort Double Room +
Interior entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The price is NZ$161
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room +

Comfort Double Room +

Comfort Double Room +

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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Free WiFi
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9.4 out of 10, Exceptional, (877)
The price is NZ$142
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Church of St-Jean-Baptiste - 4 min walk
  • Port de Saint-Jean-de-Luz - 5 min walk
  • St-Jean-de-Luz Beach - 5 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 6 min walk
  • Pointe de Sainte Barbe - 4 min drive

Getting around

  • Biarritz (BIQ-Pays Basque) - 21 min drive
  • San Sebastian (EAS) - 22 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
  • Saint-Jean-de-Luz Ciboure Station - 1 min walk
  • Guethary Station - 7 min drive

Restaurants

  • ‪Cinéma le Select - ‬3 min walk
  • ‪Place Louis XIV - ‬4 min walk
  • ‪Battela - ‬3 min walk
  • ‪Le Cosmopolitain - ‬3 min walk
  • ‪Etxe Nami - ‬3 min walk

About this property

Hôtel Le Relais Saint Jacques

Located near a train station, Hôtel Le Relais Saint Jacques is a great choice for a stay in Saint-Jean-de-Luz. Fellow travellers love the helpful staff.

Languages

English, French, Spanish

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (1 total, up to 20 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (EUR 20 per day; booking required)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM

What to do

  • Beach nearby
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Bike parking
  • At least 80% of food locally sourced
  • Double-glazed windows
  • Reusable cups only

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11.5 for adults and EUR 11.5 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per day (164 ft away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel Le Relais Saint Jacques offer free cancellation for a full refund?
Yes, Hôtel Le Relais Saint Jacques does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Le Relais Saint Jacques?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel Le Relais Saint Jacques?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hôtel Le Relais Saint Jacques?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hôtel Le Relais Saint Jacques?
No, this hotel doesn't have a casino, but Casino Barriere (15-min drive) is nearby.
What's the area around Hôtel Le Relais Saint Jacques like?
Hôtel Le Relais Saint Jacques is a short 1-minute walk from Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) and 5 minutes' walk from Port de Saint-Jean-de-Luz.

Hôtel Le Relais Saint Jacques Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 Star Stay
Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
Margaret, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Daniel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to. Saint John de luz.we will definitely stay here again
Glenn, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
catherine, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal. It was very easy to walk into the town and there were many lovely restaurants and bars. The staff were friendly, helpful and accommodating. Our room on the top floor was lovely with views over the water and surprisingly quiet given the location. The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
Jean, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice little 3 star opposite the Gare Very good breakfast and clean rooms Some nice small touches too like bon bons in the room
Russell, 2-night trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Ellaine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Janice, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location
ROBERT, 3-night trip
Verified Expedia guest review

8/10 Very good

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandre, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

National
Roger, 2-night trip
Verified Expedia guest review

8/10 Very good

Comfortable bed, difficult parking
Stayed here one night, everything was clean and in working order. The hotel is on a busy street but the windows are well insulated so the noise wasn't a problem. The bed was very comfortable, the mattress was soft and they gave lots of pillows. Parking wasnt easy to find and it's paid, if you have heavy luggage you might have to carry it a bit.
Keri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just a great place to stay. Professional and good natured team. Tidy room. Super bathroom. Fantastic aquarium in breakfast room
1-night business trip
Verified Expedia guest review

10/10 Exceptional

CHRISTIAN P, 3-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing. Too chaotic and cramped!
The hotel is difficult to find as it is right on a roundabout. There is limited tight parking. Check in was efficient. The room was small, tired and a small bed. Limited tea/coffee facilities. I requested more milk capsules and was told they would be brought to the room. They never arrived and then reception had closed. Check out was a fiasco. Had to wait and the receptionist was in a blind panic. She took my payment and then insisted it hadn’t gone through. She took it again and yes, she charged me twice. To their credit they contacted me two days later and apologised.
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Relais St Jacques
Great location opposite the train station. Friendly staff. Room clean and comfortable.
JEREMY, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

lovely main floor - bar and restaurant. Our room was very small but functional. Parking is a real challenge\
Paul, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Only hiccup was that despite having explicitly reserved two twins, we got a single larger bed. Staff was helpful in making a dinner reservation, advising how to get to parking.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very welcoming staff/hosts, clean and comfortable property. Conveniently located near all the action but a little away to be quiet. Perfect sound insulation. 5*
Sergio, 2-night romance trip
Verified Expedia guest review