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The Old Custom House

4.0 star property
Padstow inn with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Old Custom House

Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Front of property
Standard Room, 2 Single Beds, Non Smoking
Superior Double Room | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Hair salon
  • Limited hour front desk
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Bath or shower
  • Hairdryer
The price is NZ$199
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Harbour Hotel Padstow

Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (735)
The price is NZ$298
includes taxes & fees
5 Jan - 6 January 2025
Harbour Hotel Padstow
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About the area

Map
South Quay, Padstow, England, PL28 8BL

What's nearby

  • Padstow Harbour - 1 min walk - 0.2 km
  • Trevone Bay Beach - 6 min drive - 4.1 km
  • Harlyn Bay Beach - 7 min drive - 4.8 km
  • Constantine Bay Beach - 25 min drive - 7.6 km
  • Polzeath Beach - 37 min drive - 25.5 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 21 min drive
  • St Columb Road Station - 17 min drive
  • Quintrell Downs Station - 22 min drive
  • Roche Station - 27 min drive

Restaurants

  • ‪The Seafood Restaurant - ‬1 min walk
  • ‪The Mariners - ‬18 min walk
  • ‪Fee's Food - ‬23 min drive
  • ‪Stein's Fish & Chips - ‬3 min walk
  • ‪Cherry Trees Coffee House - ‬1 min walk

About this property

The Old Custom House

Enjoy your visit to Padstow with a stay at The Old Custom House. Guests looking for a bite to eat can visit The Old Custom House, which serves seafood and is open for lunch and dinner. Fellow travellers love the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 499 ft (GBP 8.80 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Hair salon

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Old Custom House – This restaurant specialises in seafood and serves lunch and dinner. Reservations are required.

Fees & policies

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Parking

  • Parking is available nearby and costs GBP 8.80 per night (499 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow

Frequently asked questions

Does The Old Custom House offer free cancellation for a full refund?
Yes, The Old Custom House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Old Custom House?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Old Custom House?
Check-in start time: 4:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Old Custom House?
Yes, The Old Custom House offers seafood.
What's the area around The Old Custom House like?
The Old Custom House is a short 1-minute walk from Padstow Harbour and 17 minutes' walk from Carnewas and Bedruthan Steps. Travellers love the inn's prime location.

The Old Custom House Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dishan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

THERESA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
Ruth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful view from our window onto the harbour Room was big and tastefully decorated and furnished Friendly staff at check in Very tasty breakfast
Lynda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

NICOLA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rory, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Classy Reception!!!
Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!
Sean, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with fabulous staff, helpful and very friendly . Hotel is in a great location. Meals are very good, breakfast was set out nice, good choice. We would come here again.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great clean, comfortable rooms with fantastic views. Staff are wonderful and very helpful. The breakfast is a great way to start the day. The only thing is the wi-fi is a bit hit and miss. To park it is best to get there before 10am or after 5.30pm as parking is very limited. Wouldn’t hesitate to stay again.
Denyelle, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Karime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room with a lovely view. We would recommend!
Luke, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Top Place in Padstow
Absolutely brilliant spot, view from room amazing, room specs, were lovely and cosy, bathroom amazing, location could not be faulted, facilities were topnotch. Staff throughout thectime there, morning, noon & night were so friendly and nice, going back again without a doubt. Thank you
k, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overlooking the harbour
Geoffrey, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice old pub right on Padstow Harbour so close to everything. Has bar and eatery, and staff are very helpful. The only downside - it’s a bit of a mission getting your luggage to the upper floors as there are lots of stairs and doors to negotiate.
John, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Very authentic
Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review