In the heart of Hanoi, The Ann Hanoi Hotel & Spa offers a tranquil retreat with an outdoor pool and steam room. Visit The Onyx House for delicious meals or unwind at the bar. With free WiFi, bike rentals, and helpful staff nearby Hai Ba Trung Temple and Vincom Center.
Thang Long Water Puppet Theatre - 3 min drive - 2.2 km
Hanoi Old Town Night Market - 3 min drive - 2.2 km
Ho Chi Minh Mausoleum - 4 min drive - 3.7 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 25 min drive
Hanoi Railway Station - 4 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Giap Bat Station - 7 min drive
Airport shuttle
Restaurants
Maison Vie Restaurant - 3 min walk
Lotteria - 3 min walk
Cafe Xuân Lộc 2 - 1 min walk
Coffee Tú - 1 min walk
Phố Núi Coffee - 2 min walk
About this property
The Ann Hanoi Hotel & Spa
The Ann Hanoi Hotel & Spa puts you a short five-minute drive from Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in deep-tissue massages, and The Onyx House serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
108 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Motorcycle parking on site only
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Business centre
3 meeting rooms
Computer station
Conference space (2067 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Health club
An outdoor pool
Spa services
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
42-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
Dining
The Onyx House – This restaurant serves breakfast, lunch and dinner.
An Lam – This rooftop bar serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: VND 600000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 340000 for adults and VND 170000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 1009470.0 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number 0102842559
Also known as
Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi
Frequently asked questions
Does The Ann Hanoi Hotel & Spa offer free cancellation for a full refund?
Yes, The Ann Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ann Hanoi Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Ann Hanoi Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at The Ann Hanoi Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Ann Hanoi Hotel & Spa and nearby?
The Ann Hanoi Hotel & Spa has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near The Ann Hanoi Hotel & Spa?
Yes, there's an on-site restaurant, The Onyx House.
What's the area around The Ann Hanoi Hotel & Spa like?
The Ann Hanoi Hotel & Spa is in Hai Ba Trung, a short 18-minute walk from Hoan Kiem Lake and 12 minutes' walk from Hanoi Opera House.
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Reviews
The Ann Hanoi Hotel & Spa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.8
Location
9.2
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was quite good and tasty. (4 reviews)
The spa was a highlight with great facilities and very helpful and attentive service. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
16 August 2025
Splendid stay
A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.
Anthony
Anthony, 2-night trip
10/10 Exceptional
28 February 2025
Loved the location and the room was wonderful
Lawrence
Lawrence, 1-night trip
10/10 Exceptional
26 November 2024
Great hotel in great location
Michael
Michael, 1-night trip
10/10 Exceptional
24 January 2025
A nice and clean hotel with a great spa!
Zahraa
Zahraa, 2-night trip
10/10 Exceptional
20 February 2025
Nice people and massage very good
Bertha
Bertha, 1-night trip
10/10 Exceptional
7 January 2025
Friendly staff, location was safe/central and it has basic amenities nearby.
Sathiaroopan
Sathiaroopan, 4-night trip
10/10 Exceptional
23 August 2024
great hotel
Brent
Brent, 3-night trip
8/10 Very good
20 July 2024
A lovely hotel
Russell
Russell, 3-night trip
8/10 Very good
23 February 2025
The spa
Bertha
Bertha, 3-night trip
10/10 Exceptional
3 October 2024
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
kulvinder
kulvinder, 4-night trip
10/10 Exceptional
28 March 2025
I would stay again just for the breakfast buffet!
The most beautiful hotel with an incredible breakfast buffet, bar, restaurant, spa/pool/sauna/massage spa and such nice and helpful staff. Couldn’t fault this at all, other than I wish we stayed here the whole time in Hanoi as it was such great value for money.
Highly recommend! 10/10
Gill
Verified traveller
1-night trip
8/10 Very good
5 March 2025
The hotel was very good but that is not a choice in the stars. We had to walk several blocks to other restaurants. Across the street is a Circle K convenience store and a coffee shop. We think there was also a coffee or snack place next door. The breakfast buffet in the hotel was quite good.
Alice
Alice, 2-night trip
10/10 Exceptional
1 October 2024
Nice staff. Spa is convenient.
FELIX
FELIX, 1-night trip
10/10 Exceptional
25 March 2024
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Riyani
Riyani, 3-night trip
8/10 Very good
26 December 2022
Nice area.
Mai
10/10 Exceptional
14 November 2024
The staff, facilities and dining were all excellent.
Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
David
David, 3-night trip
10/10 Exceptional
1 November 2023
We definitely recommend the Ann Hanoi
Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Michael
Michael, 1-night trip
10/10 Exceptional
3 December 2023
Good value for money with a very nice spa. Extremely helpful and attentive service.
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Debra
Debra, 1-night trip
6/10 Good
23 April 2025
For the foot shoes of room, it’s bad,dirty and recycle is bad.
Sato
Sato, 2-night trip
2/10 Poor
2 September 2024
Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Mark
Mark, 1-night trip
2/10 Poor
22 August 2024
The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10.
RIP OFF! DO NOT STAY HERE!
Mark
Mark, 3-night trip
10/10 Exceptional
7 August 2024
Rigtig god value for money
Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til.
Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert.
Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager.
Beliggenheden fungerede godt i en fredelig gade.
Personalet er meget venligt og hjælpsomt