In the heart of Hanoi, The Ann Hanoi Hotel & Spa offers a tranquil retreat with an outdoor pool and steam room. Visit The Onyx House for delicious meals or unwind at the bar. With free WiFi, bike rentals, and helpful staff nearby Hai Ba Trung Temple and Vincom Center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Connecting rooms available
Pool
Spa
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Health club
Steam room
24-hour room service
Spa services
Business centre
3 meeting rooms
Airport shuttle
24-hour front desk
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Television
Daily housekeeping
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Twin Room, City View
Deluxe Twin Room, City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
30 sq m
City view
Sleeps 3
2 Large Single Beds
View all photos for Executive Room, City View
Executive Room, City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
36 sq m
City view
Sleeps 3
1 King Bed
View all photos for Premium Triple Room, City View
Premium Triple Room, City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
33 sq m
City view
Sleeps 4
1 King Bed and 1 Single Bed OR 2 Large Single Beds and 1 Single Bed
View all photos for Premium Twin Room, City View
Premium Twin Room, City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
33 sq m
City view
Sleeps 3
2 Large Single Beds
View all photos for Signature Room, City View
Signature Room, City View
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
36 sq m
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
30 sq m
City view
Sleeps 2
1 King Bed
View all photos for Premium Double Room, City View
The Ann Hanoi Hotel & Spa puts you a short five-minute drive from Hoan Kiem Lake and Hanoi Opera House. Guests can indulge in deep-tissue massages, and The Onyx House serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Spanish, Vietnamese
At a glance
Hotel size
108 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Business centre
3 meeting rooms
Computer station
Conference space (2067 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Health club
An outdoor pool
Spa services
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
42-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
Dining
The Onyx House – This restaurant serves breakfast, lunch and dinner.
An Lam – This rooftop bar serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: VND 600000.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 350000 for adults and VND 175000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 1009470.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Property Registration Number 0102842559
Also known as
Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi
Frequently asked questions
Does The Ann Hanoi Hotel & Spa offer free cancellation for a full refund?
Yes, The Ann Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ann Hanoi Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Ann Hanoi Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Ann Hanoi Hotel & Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Ann Hanoi Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Ann Hanoi Hotel & Spa and nearby?
The Ann Hanoi Hotel & Spa has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near The Ann Hanoi Hotel & Spa?
Yes, there's an on-site restaurant, The Onyx House.
What's the area around The Ann Hanoi Hotel & Spa like?
The Ann Hanoi Hotel & Spa is in Hai Ba Trung, a short 18-minute walk from Hoan Kiem Lake and 12 minutes' walk from Hanoi Opera House.
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The Ann Hanoi Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 January 2025
A nice and clean hotel with a great spa!
Zahraa
Zahraa, 2-night trip
10/10 Exceptional
23 August 2024
great hotel
Brent
Brent, 3-night trip
10/10 Exceptional
3 October 2024
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
kulvinder
kulvinder, 4-night trip
8/10 Very good
20 July 2024
A lovely hotel
Russell
Russell, 3-night trip
10/10 Exceptional
14 November 2024
The staff, facilities and dining were all excellent.
Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
David
David, 3-night trip
10/10 Exceptional
1 October 2024
Nice staff. Spa is convenient.
FELIX
FELIX, 1-night trip
10/10 Exceptional
25 March 2024
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Riyani
Riyani, 3-night trip
10/10 Exceptional
8 May 2024
I like that is was close the old quarter
Tammy
Tammy, 1-night trip
2/10 Poor
2 September 2024
Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Mark
Mark, 1-night trip
10/10 Exceptional
3 December 2023
Good value for money with a very nice spa. Extremely helpful and attentive service.
Peter
Peter, 1-night trip
2/10 Poor
22 August 2024
The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10.
RIP OFF! DO NOT STAY HERE!
Mark
Mark, 3-night trip
10/10 Exceptional
1 November 2023
We definitely recommend the Ann Hanoi
Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Michael
Michael, 1-night trip
8/10 Very good
26 December 2022
Nice area.
Mai
10/10 Exceptional
28 August 2023
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Debra
Debra, 1-night trip
6/10 Good
10 February 2024
Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.
Kevin
Kevin, 1-night trip
6/10 Good
4 February 2024
The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.
Henry
Henry, 1-night trip
8/10 Very good
14 September 2023
First I want to say that it’s a really nice hotel to stay at. It’s beautiful and spacious. The staff is also nice.
BUT I don have to say that they are currently doing some renovations and it’s VERY loud. They even start at 8h45 am this morning.
Renovation can be inevitable but they should tell us upon arrival. Not even a comment about it. Plus we had the room at the 10th floor as they do the construction at floor 11..
For compensation, they could offer a happy hour or discount at the restaurant.. nope. Nothing.
They even make me pay my btl of water as I was checking out en mention that with all the trouble it would have been a minimum.
Hopefully it will be finish soon cause otherwise I really like the hotel and I recommend it. Maybe just ask to be put on a lower floor or ask when they are working / or if it’s finish
Caroline
Caroline, 2-night trip
10/10 Exceptional
9 February 2025
moongi
moongi, 4-night trip
10/10 Exceptional
4 January 2025
Jan-Erik
Jan-Erik, 5-night trip
10/10 Exceptional
2 January 2025
Veldig fint hotell med grei beliggenhet.
Jon Helge
Jon Helge, 2-night trip
10/10 Exceptional
1 October 2024
Becky
Becky, 1-night trip
10/10 Exceptional
7 August 2024
Rigtig god value for money
Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til.
Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert.
Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager.
Beliggenheden fungerede godt i en fredelig gade.
Personalet er meget venligt og hjælpsomt
Peter Baltzer
Peter Baltzer, 2-night trip
10/10 Exceptional
14 June 2024
비즈니스로 2박 묶었는데 무료로 객실 업그레이드 해줬어요.
숙소도 깔끔사고 미케비치와도 가깝고 주변에 식당,마트도 많이 있고 직원들이 너무 친절했어요