Does The Syntopia Hotel offer free cancellation for a full refund?

Yes, The Syntopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Syntopia Hotel?

Yes, there's a seasonal outdoor pool.

Is parking offered on site at The Syntopia Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Syntopia Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Syntopia Hotel and nearby?

Have fun with nearby activities like snorkeling and windsurfing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness center. The Syntopia Hotel also has a garden.

Are there restaurants at or near The Syntopia Hotel?

Yes, there's an onsite restaurant.

Does The Syntopia Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Syntopia Hotel like?

The Syntopia Hotel is a short 5-minute walk from Platanes Beach and 16 minutes' walk from Rethimno Kart.

The Syntopia Hotel, Rethymno: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 14, 2025

The spa was amazing but all the staff were so helpful and friendly. Highly recommend.

Michelle, 3-night trip

8/10 Very good

Jul 23, 2025

Good vibe and friendly staff but small rooms

Nice hotel with a good vibe and friendly staff. The rooms were a bit small and had an intense smell of perfume from the hallway due to an air freshener machine. No good restaurants nearby, you will need to go to Rethymno.

Mathilde, 3-night trip

10/10 Exceptional

Jul 10, 2025

Great hotel in Rethymno

Lovely hotel in Rethymno. The service was good and very helpful. There was plenty of options for food and drink in the all-inclusive package, I'd highly recommend. They had some entertainment on at 9pm pretty much every day but there wasn't much else other than that. We stayed in the suite and it was wonderful for a couple's one week holiday. It's only five minutes to the beach which was nice an easy.

Christopher, 6-night trip

10/10 Exceptional

Aug 10, 2024

Laid back hotel with great facilities, 3 pools and great food options

Lillie, 6-night trip

10/10 Exceptional

Jul 13, 2024

The hotel was an amazing place right from first walking in to when we had to leave. The food and drink and the pool area were all amazing - we would love to return!

Brodie, 7-night trip

10/10 Exceptional

Nov 13, 2025

The hotel is clean, had great vibe and interior design. Amenities include a small gym with good equipment and a yoga studio. Good was fantastic, great section for meat and non-meat eaters. Restaurant and bar staff very friendly and good service. Good selection of pools, just have to be up early for main pool ‘best’ beds, with canopies. Can’t fault the hotel but was disappointed with the reception service. We went for our honeymoon and pre-told the hotel. We weren’t given an upgrade like many couple we spoke to and like many reviews show. We actually were given a different room for the 1st night because our original room was broken. Meaning we had to move room the following morning and couldn’t unpack and relax the night of arrival. The room was bigger and reception made it sound like they were giving a complimentary upgrade (for 12 hours), though it was only because they had to and it actually gave us more inconvenience. As a ‘sorry’ we got given the same fruit platter and sparkling that we would have got anyway as it was our honeymoon. After that bad start the rest of the stay was lovely.

Sarah, 7-night trip

10/10 Exceptional

Sep 5, 2023

Returning Visitors

Stayed here last year and absolutely loved it so decided to go back…and we’re so glad we did. The food is delicious and not repetitive like some All Inclusive hotels. The staff are amazing too, so friendly and accommodating. New addition to the hotel from last year is the rooftop pool and bar… great for sunsets

GARRY, 7-night trip

10/10 Exceptional

May 28, 2024

The hotel is very modern, nice and clean. The pool area is amazing. The service is doing a great job. There is always (live) music at the pool area, mostly until 11pm. We had breakfast included, not all inclusive as there are lots of restaurants around the hotel/ close by.

Viktoria, 5-night trip

10/10 Exceptional

Sep 1, 2023

What a beautiful and thoughtfully designed hotel!! Staff goes out of their way to accommodate any and all needs (car rental, taxi, early breakfast or lunch packages...). A true gem, would definitely recommend and look forward to visiting again. Thank you Syntopia team!

Jana, 14-night trip

8/10 Very good

Jun 29, 2024

Nice Hotel, with great staff (💖💖). A few too many rules. Definitely not enough sun beds. The food could be more varied.

Hanna, 7-night trip

10/10 Exceptional

Oct 11, 2024

A great hotel with lovely staff and very clean. Reception area is welcoming, beautiful and smells fantastic! The rooms are a little on the small side and the lighting isn’t great, especially in the bathroom and shower. There is also a smell which comes from the drains but overall, a great hotel and I would highly recommend it. 3 pools to choose from all with beds although they need to be stricter on the policy of not reserving subbed early in the morning.

Dipa, 5-night trip

10/10 Exceptional

Jul 21, 2025

Amazing staff, amazing hotel and beautiful country

Susanah Ayomipo, 6-night trip

10/10 Exceptional

Aug 31, 2024

Great pool, friendly staff

Lampros, 5-night trip

10/10 Exceptional

Jul 17, 2025

10/10!!

Bent, 6-night trip

10/10 Exceptional

Jul 12, 2022

Very nice modern room. The beach is at a walkable distance. Excellent breakfast with a lot of choice. Easy to park near the property as we are outside the city of Rethymno.

Anne, 4-night trip

6/10 Good

Oct 2, 2022

Overall this hotel was a really well designed and super clean. The room was wonderful, and the Jacuzzi was a bonus! For the price, I would expect there to be enough sunbeds for the amount of guests, and the food and drink to be a higher quality. Having your breakfast, lunch and dinner all in the same place with the same buffet is quite repetitive.

Josephine, 3-night trip

10/10 Exceptional

Jun 8, 2023

Perfect experience- highly recommended- exemplary quality of service- and beautiful design- thanks for a great service- im sure will be back again soon!

guy, 4-night trip

6/10 Good

Oct 28, 2025

Alles war sauber, das Personal sehr zuvorkommend und das Essen lecker. Aber es gab doch Einiges, was man bemängeln kann: - sehr laute Umgebung durch die Straße unmittelbar neben dem Hotel (es wird versucht, dies durch laute Musik zu vertuschen) - sehr kleine Zimmer mit sehr wenig Stauraum (kein richtiger Schrank, keine Schubladen) - dunkles Zimmer (selbst die Dusche) - keine Hilfe mit dem Gepäck - trotz All-Inclusive NICHTS im Kühlschrank auf dem Zimmer - trotz All-Inclusive Hälfte der Karte mit zusätzlichen Gebühren verbunden

Deniz, 2-night trip

8/10 Very good

Sep 1, 2025

Bis auf das Essen

Muhammed Ertugrul, 4-night trip

10/10 Exceptional

Aug 20, 2025

Unser Aufenthalt im The Syntopia auf Kreta war schlichtweg ein Traum. Dieses Hotel nur für Erwachsene ist eine wahre Oase der Ruhe und des Stils und hat unsere Erwartungen in jeder Hinsicht übertroffen. Schon beim Betreten der Lobby wird man von dem entspannten und gleichzeitig unglaublich schicken Boho-Ambiente verzaubert, das sich durch die gesamte Anlage zieht. Herausragende Gastronomie und exzellenter Service Besonders hervorzuheben ist die Gastronomie. Das All-Inclusive-Angebot war von außergewöhnlicher Qualität und Vielfalt. Die Buffets im Hauptrestaurant waren jeden Tag ein kulinarisches Highlight mit einer riesigen Auswahl an frischen, lokalen und internationalen Speisen. Alles war wunderschön angerichtet und schmeckte fantastisch. Auch die Cocktails an den diversen Bars waren kreativ, hochwertig und immer perfekt gemixt. Das gesamte Personal verdient ein riesiges Lob. Vom Empfang über die Kellner bis hin zum Reinigungspersonal waren alle Mitarbeiter ausnahmslos freundlich, aufmerksam und stets bemüht, den Gästen einen unvergesslichen Aufenthalt zu bereiten. Man fühlt sich hier wirklich als willkommener Gast. Stilvolles Ambiente und perfekte Erholung Die Poolbereiche sind das Herzstück des Hotels und laden mit ihren bequemen Liegen, Daybeds und dem stilvollen Design zum Verweilen ein. Trotz der Größe des Hotels fand sich immer ein ruhiges Plätzchen zum Entspannen

Jens, 7-night trip

10/10 Exceptional

Aug 17, 2025

Entspanntes Adult-only Hotel auf sehr hohem Niveau. Gutes All-Incl Angebot, super Essen mit viel Auswahl, tip-top sauber, schöne Pools mit super Liegeplätzen und dazu ist das Personal wirklick herzlich und professionell. Von Anfang bis Ende ein traumhafter Aufenthalt. Wir werden Syntopia vermissen.

Leon Nicolas, 5-night trip

8/10 Very good

Jul 24, 2025

Dejligt fredeligt og luksus omgivelser

rikke, 2-night trip

10/10 Exceptional

Jul 17, 2025

Wir fanden das Hotel super. Hatten nur mit Frühstück gebucht und dann tageweise All-In dazu genommen, wenn wir den ganzen Tag im Hotel waren. Die gesamte Anlage is toll und sauber. Das Personal auch super nett. Wir hatten nichts auszusetzen, es war ein toller Urlaub. Kleiner Wermutstropfen ist vielleicht, dass Liegen mit Handtüchern belegen am Pool. Es wurden zwar Zettel auf die Plätze gelegt, dass das nicht gewünscht ist und diese entfernt werden. Das Entfernen hab ich aber nie gesehen. Aber das hat nicht wirklich gestört, man passt sich eben an.

Bastian, 7-night trip

10/10 Exceptional

Jun 7, 2025

Tolles Hotel – sehr sauber, freundliches und hilfsbereites Personal (vielen Dank an Daniela und Dora!). Das Buffet bietet eine gute Auswahl. Einzig das Licht im Bad könnte etwas heller sein. Wir kommen gerne wieder!

Daniela, 7-night trip

10/10 Exceptional

May 29, 2025

Bel hôtel, le personnel est courtois la nourriture est délicieuse . Je recommande fortement

Jessika, 3-night trip

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