JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Beachfront resort in Phu Quoc with spa and beach bar

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

Property amenity
3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, sun loungers
Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool) | Premium bedding, pillowtop beds, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; French cuisine
4 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Cookware, dishware, and utensils
  • Private bathroom
The price is $389
includes taxes & fees
$360 per night
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 11 of 11 rooms

House, Multiple Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 656.6 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Prison - 6 min drive
  • Khem Beach - 8 min drive
  • Sunset Town Beach - 10 min drive
  • An Thoi Cable Car Station - 11 min drive
  • Sao Beach - 11 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Anba Coffee - ‬94 min drive
  • ‪Runam Cafe - ‬10 min drive
  • ‪Tempus Fugit - ‬4 min drive
  • ‪Nga Lam Seafood Restaurant - ‬6 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Pink Pearl, one of 4 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club, and a poolside bar.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

At a glance

DONE

Hotel size

    • 244 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool

What to do

  • On a private beach
  • Fitness classes
  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference center (7406 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Dining

Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Department of Chemistry B - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

Also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:30 PM.
Are pets allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at JW Marriott Phu Quoc Emerald Bay Resort & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phu Quoc Emerald Bay Resort & Spa also has 2 bars, a private beach, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near JW Marriott Phu Quoc Emerald Bay Resort & Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining, French cuisine, and garden views.
Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Phu Quoc Emerald Bay Resort & Spa like?
JW Marriott Phu Quoc Emerald Bay Resort & Spa is on Khem Beach in Khem Beach. Popular attractions include Sunset Town Beach, which is 10 minutes away by car.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A flawless stay for three nights
It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

YULIYA, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Phenomenal stay. Highly recommended
Markeya, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lily, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
It was beyond my expectation. Exceptionally good!
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Best area
Bradley, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

JINCHEOL, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sangou, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Quiet atmosphere
Trinh, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nothing bad to say
The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
Shanholtz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
Jacqueline, 3-night romance trip
Verified Expedia guest review

4/10 Fair

From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one. The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty. A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy. The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
Thuy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

MURAD, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
Nin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Keegan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect for relax and enjoy ❤️
Van, 2-night trip
Verified Expedia guest review

10/10 Exceptional

HYUNSEONG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Zachary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good food, good service, beautiful place
Tram, 1-night trip
Verified Expedia guest review

8/10 Very Good

Jackson, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Huy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place for relaxation.
Dung, 2-night family trip
Verified Expedia guest review