Cleo Walikota Surabaya

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Overview of Cleo Walikota Surabaya

Cleo Walikota Surabaya

3.5 star property
3.5-star hotel in Surabaya with restaurant and bar/lounge

7.4/10 Good

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
Map
Jl Walikota Mustajab No. 59, Surabaya, East Java, 60272
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Tunjungan Plaza - 4 min drive

Getting around

  • Surabaya (SUB-Juanda) - 48 min drive
  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya Gubeng Station - 17 min walk

About this property

Cleo Walikota Surabaya

Cleo Walikota Surabaya is a great choice for a stay in Surabaya. For a bite to eat, guests can check out The Origin, which serves international cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Origin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Cleo Walikota Surabaya Hotel
Cleo Walikota Hotel
Cleo Walikota Surabaya
Cleo Walikota
Cleo Walikota Surabaya Java
Cleo Walikota Surabaya Hotel
Cleo Walikota Surabaya Surabaya
Cleo Walikota Surabaya Hotel Surabaya

Frequently asked questions

Overall score and ratings

7.4

Good

7.2/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

10/10 Exceptional

The Wall Paintings are unique. What I didn’t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Masao, 3-night trip
Verified Expedia guest review

6/10 Good

SMALL HOTEL
STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
WILLY, 1-night trip
Verified Expedia guest review

8/10 Very good

GOOD
VERY NICE N CHEAP
sugiharto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Service is top-notch and the double singles room was clean and cosy.
Verified Expedia guest review

6/10 Good

the price is affordable
stayed in the hotel for a business trip, was just OK. price was affordable.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Location is good. Rate is good.
Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.
Verified Expedia guest review

8/10 Very good

Very clean budget hotel near town
I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>
Verified Expedia guest review

8/10 Very good

Great place. Quiet Place. Less than 1km away malls
Love it.
Verified Hotels.com guest review

6/10 Good

部屋は綺麗で良かったが、シャワー室とシャワーカーテンがカビていたので、そういった所まで綺麗だったら良かった。
Taka, 3-night family trip
Verified Expedia guest review