Zenitude Hôtel - Résidences Les Hauts d'Annecy puts you within a 10-minute drive of Lake Annecy. Apartments feature kitchenettes and flat-screen TVs. Fellow travellers say great things about the overall property condition.
Languages
English, French, Italian, Spanish
At a glance
Property size
150 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Parking
Covered on-site self-parking (EUR 3 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Covered self parking on site (EUR 3 per night)
Wheelchair-accessible parking available
Electric car charging station on site
Family friendly
Children's dinnerware
Kitchenette
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker
Toaster
Dining
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12.90 for adults and EUR 6 for children
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Shampoo
Hairdryer (on request)
Eco-friendly toiletries
Entertainment
Flat-screen TV with digital service
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Desk
Coworking space
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 5.00 per pet per night
1 total pets
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Raised toilet seat
Soundproofing
Wheelchair-accessible
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Luggage storage
Front desk (limited hours)
No housekeeping
Location highlights
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
150 rooms
At least 80% of food locally sourced
Bulk dispenser for toiletries
Recycling
Comprehensive food waste policy
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5.00 per pet, per night
Parking
Covered self-parking costs EUR 3 per night
Policies
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel Annecy
Frequently asked questions
Does Zenitude Hôtel - Résidences Les Hauts d'Annecy offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Hauts d'Annecy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 5.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Yes. Self-parking costs EUR 3 per night. Electric car charging is available.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Hauts d'Annecy?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.
Does Zenitude Hôtel - Résidences Les Hauts d'Annecy have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Hauts d'Annecy like?
Zenitude Hôtel - Résidences Les Hauts d'Annecy is in the heart of Annecy, a short 16-minute walk from Thiou.
Zenitude Hôtel - Résidences Les Hauts d'Annecy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Tout etait tres bien, la proprete, les installations , la localisation.
Carlos Filipe
Carlos Filipe, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Nice place to stay. Very functional property.
Debbie
Debbie, 2-night family trip
Verified Expedia guest review
6/10 Good
20 September 2024
Jeremy
Jeremy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Clean. However do not have sheets.
Shirley
Shirley, 1-night trip
Verified Orbitz guest review
8/10 Very good
24 July 2024
Samuel
Samuel, 1-night trip
Verified Expedia guest review
6/10 Good
4 July 2024
They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 July 2024
A little crowded for 4 adults
We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...
Marinda
Marinda, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 June 2024
RALDA
RALDA, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 June 2024
Clean,safe,quiet.
Masoome
Masoome, 2-night family trip
Verified Expedia guest review
2/10 Poor
28 December 2023
Good: quiet
Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.
Ariane
Ariane, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 October 2023
Rocio
Rocio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2023
Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.
Denise
Verified Expedia guest review
10/10 Exceptional
5 July 2023
Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.
Christine
Christine, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 June 2023
Michele
Michele, 1-night trip
Verified Expedia guest review
8/10 Very good
18 June 2023
KAYO
KAYO, 5-night trip
Verified Hotels.com guest review
8/10 Very good
23 March 2023
Not my type of hotel
LINDA
LINDA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 March 2023
AMR
AMR, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2022
Amazing for the price, with the little kitchen you have all you would ever need!
Santiago
Santiago, 2-night trip
Verified Expedia guest review
4/10 Fair
9 August 2022
Pas top!
Le studio était propre et bien équipé. L’hôtel n’est pas climatisé donc il fait très chaud dans la chambre en ce moment. Obligé de dormir avec la fenêtre ouverte. Le problème c’est que la résidence loue des des studios long terme à des ouvriers de l’est qui chaque soir se retrouve tardivement dans le parking, boivent et parlent fort. Personne ne leur dit rien malheureusement!
Personnel peu attentif!
Laurent
Laurent, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
8 August 2022
Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments.
The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full.
The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece.
The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park.
Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue.
Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.
Laurent
Laurent, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 July 2022
Ashley
Ashley, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 June 2021
Positive impressions only
Great clean place to stay for couple. Hotel was clean good location and friendly staff.
Lukasz
Lukasz, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 September 2020
No place for a family
The one bedroom was too small that we didn’t have enough place to put our luggage and open them. The main area was also very small with a broken sofa bed. There was no air conditioner and not much circulation. It was hell warm. Not even a decent view. The room that they checked us in for 3 adults and one kid, was barely enough for a couple
bibi
bibi, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 August 2020
Jeff
Jeff, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
27 September 2019
This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.