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Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sangay Spa Hotel

Front of property
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
View from property
Desk, free WiFi, bed sheets
Front of property
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Spa
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
For families
  • Children's pool
  • Playground on-site
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
The price is NZ$184
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Suite

Plaza Sangay Suite

Plaza Sangay Suite

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

Highlights

Smart TV
Sofa bed - single
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Plaza Sangay Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble

Jacaranda Doble

Highlights

Smart TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail
Samari Spa Resort
Pool
Free breakfast
Spa
Airport transfer
9.2 out of 10, Wonderful, (127)
The price is NZ$410
includes taxes & fees
1 Dec - 2 Dec
Samari Spa Resort
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About the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.6 km
  • Sebastian Acosta Park - 6 min walk - 0.6 km
  • Banos Central Market - 7 min walk - 0.7 km
  • El Refugio Spa Garden - 4 min drive - 2.0 km
  • The Tree House - 24 min drive - 12.3 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 170 min drive
  • Ambato Station - 49 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy or reflexology. Other highlights include an outdoor pool, a poolside bar and a 24-hour health club. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 66 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.

Also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?
Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sangay Spa Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sangay Spa Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sangay Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sangay Spa Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sangay Spa Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Sangay Spa Hotel?
Yes, there's an on-site restaurant.
What's the area around Sangay Spa Hotel like?
Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park.

Sangay Spa Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Andrea, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place and location.
Sierra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice vacation place for the family
The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Get away lovers
We love our stay in Sangay SPA Hotel. Eerything was really good. My bridge love everything especially the food.
FERNANDO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family friendly property.
George, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service by the front desk and staff
George, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Alejandro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love it. Excelent service , great location, beautiful view.
Marcos, 3-night family trip
Verified Expedia guest review

2/10 Poor

santiago, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Highly Recommended
I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Diana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paseo de un día
El personal muy amable. Las instalaciones limpias, desayuno buffet delicioso, la pisicina con buena temperatura. El area del spa muy bien. La cancha de squash un plus. Volveremos sin duda.
GIOVANNI, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
MARIA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome place, great service
Erika, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Eleane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent in everything
Hector, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy acogedor.
Diego Alexis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nice safe
Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Arthur, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

elaisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mauricio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

For sure one of the premier properties in Banos and the location in front of the waterfall can’t be beat! Plus a large outdoor pool, game room, pool front bar, indoor hot tubs and spa, all first class! The breakfast buffet with the patio overlooking the waterfall is amazing too!!! I strongly recommend. We have stayed at both the outdoor cabanas and the indoor rooms. Only downside to all rooms (especially if you’re used to AC) is the lack of fans or AC. Thankfully maintenance sent us a fan or we would’ve roasted. The cabanas don’t look nice from the outside but inside are still beautiful with a great bathroom, shower, and comfy bed. Highly recommend for the price, location, and amenities!
David, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean, very professional staff
Pablo, 1-night trip
Verified Expedia guest review